Language and Intercultural Communication in the Workplace

Language and Intercultural Communication in the Workplace PDF Author: Hans J. Ladegaard
Publisher: Routledge
ISBN: 1315468158
Category : Language Arts & Disciplines
Languages : en
Pages : 367

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Book Description
From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Supporting Speech, Language & Communication Needs

Supporting Speech, Language & Communication Needs PDF Author: Kate Ripley
Publisher: SAGE
ISBN: 1849208387
Category : Education
Languages : en
Pages : 141

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Book Description
Designed for all those who support older children and young adults with speech and language difficulties, this resource provides ideas, practical strategies and detailed information about the speech, language and communication needs (SLCN) of older students. Both authors have over 20 years experience of delivering courses to teachers, Special Needs Co-ordinators (SENCOs) and Specialist Outreach teachers in different local authorities, further education colleges and university departments. Kate Ripley is an Educational Psychologist, trainer and national and international conference speaker on themes related to speech, language and communication needs. Jenny Barrett is a Speech and Language Therapist with internationally recognised expertise in her field, who now works as a freelance consultant.

Language and Intercultural Communication in the Workplace

Language and Intercultural Communication in the Workplace PDF Author: Hans J. Ladegaard
Publisher: Routledge
ISBN: 1315468158
Category : Language Arts & Disciplines
Languages : en
Pages : 367

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Book Description
From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Interpersonal Communication Skills in the Workplace

Interpersonal Communication Skills in the Workplace PDF Author: Perry MCINTOSH
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215115
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Two Languages at Work

Two Languages at Work PDF Author: Tara Goldstein
Publisher: Walter de Gruyter
ISBN: 3110815222
Category : Language Arts & Disciplines
Languages : en
Pages : 297

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Book Description
CONTRIBUTIONS TO THE SOCIOLOGY OF LANGUAGE brings to students, researchers and practitioners in all of the social and language-related sciences carefully selected book-length publications dealing with sociolinguistic theory, methods, findings and applications. It approaches the study of language in society in its broadest sense, as a truly international and interdisciplinary field in which various approaches, theoretical and empirical, supplement and complement each other. The series invites the attention of linguists, language teachers of all interests, sociologists, political scientists, anthropologists, historians etc. to the development of the sociology of language.

Handbook of Business Discourse

Handbook of Business Discourse PDF Author: Francesca Bargiela-Chiappini
Publisher: Edinburgh University Press
ISBN: 0748631836
Category : Language Arts & Disciplines
Languages : en
Pages : 528

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Book Description
The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.

Digital Body Language

Digital Body Language PDF Author: Erica Dhawan
Publisher: St. Martin's Press
ISBN: 1250246539
Category : Business & Economics
Languages : en
Pages : 180

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Book Description
An instant Wall Street Journal Bestseller The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

New Ways in Teaching Business English

New Ways in Teaching Business English PDF Author: Clarice Chan
Publisher: Tesol Press
ISBN: 9781942223177
Category :
Languages : en
Pages : 300

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Book Description
This volume offers more than 80 ready-to-use activities for the business English classroom, specifically selected to represent the diversity that is driving innovation in business English teaching today. The contributors come from a variety of teaching contexts around the world, including tertiary education, corporate language training, and adult education. This collection of ideas enables both experienced and novice business English practitioners to expand their repertoire of teaching strategies, become aware of key trends in the field, and be inspired in ways that make their teaching more creative, effective, and rewarding.

Advanced Work-based Practice in the Early Years

Advanced Work-based Practice in the Early Years PDF Author: Samantha McMahon
Publisher: Routledge
ISBN: 1351181629
Category : Education
Languages : en
Pages : 172

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Book Description
Inspired by the first-hand experiences of those studying early childhood education and care, this book supports students as they gain advanced knowledge and skills, and embark on the journey from inexperienced student to graduate professional. Bringing together advanced theory, links to research, and illustrative case studies, Advanced Work-based Practice in the Early Years enables students to consolidate learning by applying theory to practice and identifying the skills, knowledge and personal traits which will help them succeed as a graduate practitioner. Chapters address a wealth of topical issues relating to both the development of the child and the student’s own professional development. Areas of focus include ethical practice, safeguarding and child protection, the voice of the child, the role of the mentor, observation, assessment and the social and cultural factors which may impact on a child’s development. Including reflective activities, practical tips, and examples of student experience throughout, this is an essential text for all early years students as they make the transition from academic study to professional practice.

Listening to Children and Young People with Speech, Language and Communication Needs

Listening to Children and Young People with Speech, Language and Communication Needs PDF Author: Sue Roulstone
Publisher: J & R Press Limited
ISBN: 9781907826085
Category : Children with disabilities
Languages : en
Pages : 294

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Book Description
The importance of listening to children and young people has received considerable attention in the literature, but little has been written about the particular challenges of listening to those with speech, language and communication needs.

The 5 Languages of Appreciation in the Workplace

The 5 Languages of Appreciation in the Workplace PDF Author: Gary Chapman
Publisher: Moody Publishers
ISBN: 0802497314
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.