Author: Joseph Folger
Publisher: Routledge
ISBN: 1317342496
Category : Family & Relationships
Languages : en
Pages : 516
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Book Description
Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.An introduction to social science research and theory on conflict
Author: Steven E. Daniels
Publisher: Praeger
ISBN:
Category : Business & Economics
Languages : en
Pages : 336
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Book Description
Environmental and natural resource policy decision making is changing. Increasingly citizens and management agency personnel are seeking ways to do things differently; to participate meaningfully in the decision making process as parties work through policy conflicts. Doing things differently has come to mean doing things collaboratively. Daniels and Walker examine collaboration in environmental and natural resource policy decision making and conflict management. They address collaboration by featuring a method collaborative learning, that has been designed to address decision making and conflict management needs in complex and controversial policy settings. As they illustrate, collaborative learning differs in some significant ways from existing approaches for dealing with policy decision making, public participation, and conflict management. First, it is a hybrid of systems thinking and alternative dispute resolution concepts. Second, it is grounded explicitly in experiential, team-or organizational-and adult learning theories. It is a theory-based framework through which parties can make progress in the management of controversial environmental policy situations. They discuss both the theory and technique of collaborative learning and present cases where it has been applied. This is a professional and teaching tool for scholars, students, and researchers involved with environmental issues as well as dispute resolution.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Amy Gallo
Publisher: Harvard Business Review Press
ISBN: 1633692167
Category : Business & Economics
Languages : en
Pages : 157
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Book Description
Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Chris Amirault
Publisher: Free Spirit Publishing
ISBN: 1631984950
Category : Education
Languages : en
Pages : 170
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Book Description
Learn how to engage in and resolve conflict productively to improve work relationships and create a more equitable community for children. Conflicts are inevitable, often hard to navigate, and can quickly multiply and become unmanageable. And resolving conflict requires self-reflection, understanding, and vulnerability. But knowing how to tackle difficult conversations will strengthen relationships, create a more equitable community, and improve the impact educators have on the young children they work with. The first of its kind, Finding Your Way Through Conflict specifically focuses on conflict in early childhood education settings and gives concrete steps and strategies to help manage and resolve it productively. Authors Chris Amirault, Ph.D., and Christine M. Snyder, M.A., have decades of experience in early childhood education programs and conflict resolution. Built on their expertise and their own experiences, the book’s conflict scenarios are engaging and authentic, empowering educators to get in and out of conflict in a variety of personal, organization, and cultural contexts. Some of these scenarios include: The Discombobulated Team: The children’s artwork you posted in the classroom yesterday is gone. Who took it down—and why? The Intent/Impact Disagreement: You were only trying to help! So why is that parent offended? The Unexpected Disaster: Your team planned every aspect of that difficult parent meeting for days. So why was it such a catastrophe? A free PLC/Book Study Guide is available at freespirit.com/plc.
Author: Mark Gerzon
Publisher: Harvard Business Press
ISBN: 9781591399193
Category : Business & Economics
Languages : en
Pages : 294
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Book Description
Argues that organisations need mediators, rather than divisive dictators, and outlines the 8 powerful skills required for cross-border leadership.
Author: Diane Katz
Publisher: John Wiley & Sons
ISBN: 047063653X
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide Offers a proven step-by-step process for conflict resolution Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership Provides easy language for talking through problems and reaching a relatively painless outcome Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success.
Author: Clive Johnson
Publisher: Kogan Page Publishers
ISBN: 0749459530
Category : Business & Economics
Languages : en
Pages : 268
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Book Description
Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.
Author: Jay Earley
Publisher:
ISBN: 9780984392766
Category : Psychology
Languages : en
Pages : 140
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Book Description
This book is a detailed treatment of how to work with inner conflict in Internal Family Systems Therapy, including transcripts of actual sessions to show how the technique works. Though written for psychotherapists, it is also accessible to people who want to deepen their IFS work on themselves.
Author: Kenneth R Melchin
Publisher: University of Toronto Press
ISBN: 1442691352
Category : Philosophy
Languages : en
Pages : 169
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Book Description
Examining the difficulties of conflict resolution, Transforming Conflict through Insight demonstrates how applying Bernard Lonergan's philosophy of insight to mediation can lead to more productive and constructive negotiations. Kenneth R. Melchin and Cheryl A. Picard provide both an overview of conflict research and an introduction to Lonergan's "insight theory," offering an outstanding piece of ethical philosophy and a useful method of mediation. Introducing readers to a method of self-discovery, the different kinds of operations involved in learning, and the role of feelings and values in shaping interactions with others in conflict, this volume also includes the practical experience of mediators who detail strategies of insight mediation for working creatively through conflict. Attending to the important role played by transformative learning in navigating conflicts, the authors show how insights and learning can move people past obstacles caused by feelings of threat. Informative, compassionate, and convincing, Transforming Conflict through Insight is a welcome resource for working to resolve difficulties in an ethical and educational manner.
