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Author: Cameron Lynne Macdonald
Publisher: Temple University Press
ISBN: 9781566394802
Category : Business & Economics
Languages : en
Pages : 382
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Book Description
Essays and case studies on "the problems of organizing and new models of unionism ... in the context of women's work culture, multiracial workplaces, contingent and part-time work, and participatory innovations to improve service and experience of work simultaneously."--Back cover.
Author: Cameron Lynne Macdonald
Publisher: Temple University Press
ISBN: 9781566394802
Category : Business & Economics
Languages : en
Pages : 382
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Book Description
Essays and case studies on "the problems of organizing and new models of unionism ... in the context of women's work culture, multiracial workplaces, contingent and part-time work, and participatory innovations to improve service and experience of work simultaneously."--Back cover.
Author: Gerhard Bosch
Publisher: Routledge
ISBN: 1134456441
Category : Business & Economics
Languages : en
Pages : 337
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Book Description
Chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.
Author: Winfried Lamersdorf
Publisher: Springer
ISBN: 1402081553
Category : Computers
Languages : en
Pages : 492
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Book Description
Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic business, and electronic government. It comprises the proceedings of I3E2004, the Fourth International Conference on E-Commerce, E-Business, and E-Government, which was held in August 2004 as a co-located conference of the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP). The book contains recent results and developments in the following areas: E-Government: E-Government Models and Processes, E-Governance, Service Provisioning. E-Business: Infrastructures and Marketplaces, M-Commerce, Purchase and Payment. E-Commerce: Value Chain Management, E-Business Architectures and Processes, E-Business Models.
Author: Catherine Casey
Publisher: Routledge
ISBN: 1135095957
Category : Social Science
Languages : en
Pages : 249
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Book Description
Despite recent interest in the effects of restructuring and redesigning the work place, the link between individual identity and structural change has usually been asserted rather than demonstrated. Through an extensive review of data from field work in a multi-national corporation Catherine Casey changes this. She knows that changes currently occurring in the world of work are part of the vast social and cultural changes that are challenging the assumptions of modern industrialism. These events affect what people do everyday, and they are altering relations among ourselves and with the physical world. This valuable book is not only a critcal analysis of the transformations occurring in the world of work, but an exploration of the effects of contemporary practices of work on the self.
Author: Cameron MacDonald
Publisher: Routledge
ISBN: 1135926603
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairy tale images, to seek out and understand the reality of service workers’ experience. Within the sociology of work and related literatures, there are an increasing number of empirical studies of different types of service work, but there has been little progress in attempts to theorize the nature of service work, per se. This book fills this gap by bringing together major scholars from the US and UK who use a range of critical perspectives to explore key elements in the organization and experience of contemporary service work. It will make an invaluable secondary text for advanced undergraduates and graduates studying courses/modules such as sociology of work, industrial sociology, social theory and work, organization studies, and organizational theory.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286
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Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
Author: Kathryn Haynes
Publisher: Oxford University Press
ISBN: 019969608X
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.
Author: Jack Linchuan Qiu
Publisher: MIT Press
ISBN: 026254931X
Category : Computers
Languages : en
Pages : 321
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Book Description
An examination of how the availability of low-end information and communication technology has provided a basis for the emergence of a working-class network society in China. The idea of the “digital divide,” the great social division between information haves and have-nots, has dominated policy debates and scholarly analysis since the 1990s. In Working-Class Network Society, Jack Linchuan Qiu describes a more complex social and technological reality in a newly mobile, urbanizing China. Qiu argues that as inexpensive Internet and mobile phone services become available and are closely integrated with the everyday work and life of low-income communities, they provide a critical seedbed for the emergence of a new working class of “network labor” crucial to China's economic boom. Between the haves and have-nots, writes Qiu, are the information “have-less”: migrants, laid-off workers, micro-entrepreneurs, retirees, youth, and others, increasingly connected by cybercafés, prepaid service, and used mobile phones. A process of class formation has begun that has important implications for working-class network society in China and beyond. Qiu brings class back into the scholarly discussion, not as a secondary factor but as an essential dimension in our understanding of communication technology as it is shaped in the vast, industrializing society of China. Basing his analysis on his more than five years of empirical research conducted in twenty cities, Qiu examines technology and class, networked connectivity and public policy, in the context of massive urban reforms that affect the new working class disproportionately. The transformation of Chinese society, writes Qiu, is emblematic of the new technosocial reality emerging in much of the Global South.
Author: United States. Congress. Senate. Committee on Labor and Public Welfare. Subcommittee on Employment, Poverty, and Migratory Labor
Publisher:
ISBN:
Category : Manpower policy
Languages : en
Pages : 388
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Book Description
Author: United States. Congress. Senate. Committee on Labor and Public Welfare
Publisher:
ISBN:
Category :
Languages : en
Pages : 676
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Book Description
