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Author: David Andrews
Publisher: Workman Publishing
ISBN: 0761181229
Category : Psychology
Languages : en
Pages : 209
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Book Description
How we wait, why we wait, what we wait for—waiting in line is a daily indignity that we all experience, usually with a little anxiety thrown in (why is it that the other line always moves faster?!?). This smart, quirky, wide-ranging book (the perfect conversation starter) considers the surprising science and psychology—and the sheer misery—of the well-ordered line. On the way, it takes us from boot camp (where the first lesson is to teach recruits how to stand rigidly in line) to the underground bunker beneath Disneyland’s Cinderella Castle (home of the world’s most advanced, state-of-the-art queue management technologies); from the 2011 riots in London (where rioters were observed patiently taking their turns when looting shops), to the National Voluntary Wait-in-Line days in the People’s Republic of China (to help train their non-queuing populace to wait in line like Westerners in advance of the 2008 Olympics). Citing sources ranging from Harvard Business School professors to Seinfeld, the book comes back to one underlying truth: it’s not about the time you spend waiting, but how the circumstances of the wait affect your perception of time. In other words, the other line always moves faster because you’re not in it.
Author: David Andrews
Publisher: Workman Publishing
ISBN: 0761181229
Category : Psychology
Languages : en
Pages : 209
Get Book Here
Book Description
How we wait, why we wait, what we wait for—waiting in line is a daily indignity that we all experience, usually with a little anxiety thrown in (why is it that the other line always moves faster?!?). This smart, quirky, wide-ranging book (the perfect conversation starter) considers the surprising science and psychology—and the sheer misery—of the well-ordered line. On the way, it takes us from boot camp (where the first lesson is to teach recruits how to stand rigidly in line) to the underground bunker beneath Disneyland’s Cinderella Castle (home of the world’s most advanced, state-of-the-art queue management technologies); from the 2011 riots in London (where rioters were observed patiently taking their turns when looting shops), to the National Voluntary Wait-in-Line days in the People’s Republic of China (to help train their non-queuing populace to wait in line like Westerners in advance of the 2008 Olympics). Citing sources ranging from Harvard Business School professors to Seinfeld, the book comes back to one underlying truth: it’s not about the time you spend waiting, but how the circumstances of the wait affect your perception of time. In other words, the other line always moves faster because you’re not in it.
Author: Christina Latham-Koenig
Publisher: Oxford University Press
ISBN: 0194836398
Category : Foreign Language Study
Languages : en
Pages : 172
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Book Description
American English File Second Edition retains the popular methodology developed by world-renowned authors Christina Latham-Koenig and Clive Oxenden: language + motivation = opportunity. With grammar, vocabulary, and pronunciation practice in every lesson, students are equipped with a solid foundation for successful speaking. Plus - an array of digital resources provides even more choice and flexibility. Students can learn in the classroom or on the move with Online Practice. language assessment. The first goal is to explore the difference between fairness and justice in language assessment. The authors distinguish internal and external dimensions of the equitable and just treatment of individuals taking language tests which are used as gatekeeping devices to determine access to education and employment, immigrant status, citizenship, and other rights. The second goal is to show how the extent of test fairness can be demonstrated and improved using the tools of psychometrics, in particular the models collectively known as Rasch measurement. “This book will have an enormous impact on the field of language assessment. Using Rasch analysis models to explore and identify sources of unfairness, the authors make a compelling case for fairness in the design and implementation of language assessment instruments and for justice in the interpretation and use of test results. A real strength of the book is that it guides readers through analytical techniques in an accessible way.” Dan Douglas, Professor Emeritus, Applied Linguistics Program, Iowa State University.
Author: Christina Latham-Koenig
Publisher: Oxford University Press
ISBN: 0194836517
Category : Foreign Language Study
Languages : en
Pages : 172
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Book Description
English File's unique, lively and enjoyable lessons are renowned for getting students talking. In fact, 90% of English File teachers we surveyed in our impact study found that the course improves students' speaking skills.
Author: Gyles Brandreth
Publisher: Oxford University Press
ISBN: 0192574884
Category : Reference
Languages : en
Pages : 267
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Book Description
Become a dazzling wit or enjoy a good laugh with this entertaining collection of humorous quotations, carefully handpicked and edited by writer and broadcaster Gyles Brandreth. From Art to Bores, Tennis to Wine, this little dictionary contains over 2,700 of the best quotations, from witty one-liners and funny phrases to pithy comments and unintended humour. If you live to be one hundred you've got it made. Very few people die past that age. - George Burns I thought coq au vin was love in a lorry. - Victoria Wood Champagne, if you are seeking the truth, is better than a lie-detector. - Graham Greene The trouble with a book is that you never know what's in it until it's too late. - Jeanette Winterson
Author: R.J. Jones
Publisher: R.J. Jones
ISBN:
Category : Computers
Languages : en
Pages : 213
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Book Description
Journey into the heart of the digital cosmos with this whimsically insightful guide! Dive deep into the world of ones and zeros, from the nostalgic hums of old-school dial-up to the concealed corridors of the Dark Web. Unearth the mysteries of phishy emails, marvel at the audacity of hackers, and chuckle at our often clumsy dance with passwords. Ever wondered why that online ad knows you a little too well, or what the clouds (not the fluffy ones!) hold in store? Packed with insights and a dash of adventure, this book paints the vast landscape of cybersecurity in strokes both light and enlightening. Whether you're a digital novice or a savvy netizen, set your course through this riveting realm where stories of encrypted enigmas, virtual villains, and silicon heroes await. Grab your compass (and perhaps your digital device) as we embark on a journey that promises to be as entertaining as it is enlightening. The cyber realm awaits!
Author: Gyles Brandreth
Publisher: Oxford University Press
ISBN: 0191060445
Category : Reference
Languages : en
Pages : 496
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Book Description
Writer, broadcaster, and wit Gyles Brandreth has completely revised Ned Sherrin's classic collection of wisecracks, one-liners, and anecdotes. With over 1,000 new quotations from all media, it's easy to find hilarious quotes on subjects ranging from Argument to Diets, from Computers to The Weather. Add sparkle to your speeches and presentations, or just enjoy a good laugh in company with Oscar Wilde, Mark Twain, Joan Rivers, Kathy Lette, Frankie Boyle, and friends. 'Now we have the World Wide Web (the only thing I know of whose shortened form-www-takes three times longer to say than what it's short for)' Douglas Adams 'Not only is there no God, but try getting a plumber on weekends' Woody Allen 'Never go to bed mad. Stay up and fight' Phyllis Diller 'Having a baby is like getting a tattoo on your face. You really need to be certain it's what you want before you commit' Elizabeth Gilbert 'The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it' Terry Pratchett 'Retreat, hell! We're only attacking in another direction' American general Oliver P. Smith
Author: Brent Lang
Publisher: Dog Ear Publishing
ISBN: 1457548860
Category : Self-Help
Languages : en
Pages : 206
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Book Description
The World from Outside Its Box takes an in-depth look at what many of us do not consider as we get caught up in our everyday routines, our collection of thoughts and emotions that wrap us up into what we think is our reality. The World from Outside Its Box is exactly that, a world from outside its box.
Author: Upendra Kachru
Publisher: Excel Books India
ISBN: 9788174465061
Category : Industrial management
Languages : en
Pages : 848
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Book Description
This book takes a pedagogical approach that is participative and interactive, involving the case study method of learning. Chapters start with an Indian case study of a well known company. This is used as a capstone case for the chapter. The student will find this an easy learning experience as data and additional information for these enterprises is readily available. The selection of such cases makes classroom learning truly suited to the Indian business environment.The value driven approach to Operations Management is used in structuring the text into three modules. The first module discusses the infrastructure function of Operations Management. Infrastructure function is considered to be product, process, capacity and location. Module Two describes the structure of the operations function. This includes quality and other product transformation processes. Module Three focuses on the organization, people and processes i.e. the job, the work, and the workplace. In addition, most of the mathematical techniques have been separated into supplements attached to the relevant chapters. Software solutions for the techniques have been explained in the text. Every mathematical technique is exemplified with a number of solved problems. Unlike many Production and Operations Management texts, this book covers E-commerce, Industrial Safety, Maintenance, Environmental Management (Green Productivity) and new technological trends in the discipline. These sections should add to the significance of exploring how firms can gain competitive advantage and promote sustainable development at the same time. The last section of the book comprises of a selection of cases from The Indian Institute of Management at Ahmedabad. The cases encompass the entire spectrum of Indian Industry the private and the public sectors, professional and family managed business organizations, service and manufacturing industries, single industry and conglomerates. The cases relate to Operations Strategy, Supply Chain Management, Capacity Planning, New Products, Manufacturing Technologies, etc. The Case Studies are of world class. Prof. Tirupati, one of the authors of the case studies, according to Management Science, has penned one of the top 100 management articles in the 50 years.The book is comprehensive, lucid and easy to read and understand. It should be of great value both to students and faculty.
Author: Tom Vanderbilt
Publisher: Vintage Canada
ISBN: 0307373177
Category : Technology & Engineering
Languages : en
Pages : 418
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Book Description
Driving is a fact of life. We are all spending more and more time on the road, and traffic is an issue we face everyday. This book will make you think about it in a whole new light. We have always had a passion for cars and driving. Now Traffic offers us an exceptionally rich understanding of that passion. Vanderbilt explains why traffic jams form, outlines the unintended consequences of our attempts to engineer safety and even identifies the most common mistakes drivers make in parking lots. Based on exhaustive research and interviews with driving experts and traffic officials around the globe, Traffic gets under the hood of the quotidian activity of driving to uncover the surprisingly complex web of physical, psychological and technical factors that explain how traffic works.
Author: Robert C. Ford
Publisher: SAGE Publications
ISBN: 1071876287
Category : Business & Economics
Languages : en
Pages : 774
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Book Description
Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
