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Author: Michele L. Fleury
Publisher: Createspace Independent Publishing Platform
ISBN: 9781548706883
Category :
Languages : en
Pages : 158
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Book Description
GET THE KINDLE VERSION FOR ONLY 99 CENTS WHEN YOU BUY THE PAPERBACK! Want to win more customers? Want to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others? This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients. In this book, you will learn "tried and true" tactics, not "pie in the sky" ideas that are so broad they leave you wondering what to do next. So you've already started a business, you're incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is great-but you can't seem to get good customers and keep them. Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you. Perhaps you've started a small company, but you have no business experience or training, and you have no idea how to sell, service, or communicate with customers. The tips in this book represent a lifetime of helpful hints and specific tactics used in the author's corporate sales career (and in her own small business) -- for over 25 years -- to communicate, sell, service, and satisfy clients of all kinds. Here are just a few things you'll learn in the book: Basic & Effective Communication Techniques How to Properly Set Client Expectations (and still achieve client satisfaction!) Questioning & Listening Techniques Tips to Resolve Customer Issues How to Handle the First Client Meeting in 10 Easy Steps How to Put Together a Contract How to Ask for and Get Positive Reviews from Clients Follow the advice in this book and you'll immediately make a positive change in your business by communicating more effectively, providing better service, and improving client relationships. What's stopping you from learning how to talk to your clients, how to present and sell to them, and how to give them first-rate service? These are the keys to success for any small business. So what are you waiting for? Hit the "buy now" button!
Author: Michele L. Fleury
Publisher: Createspace Independent Publishing Platform
ISBN: 9781548706883
Category :
Languages : en
Pages : 158
Get Book Here
Book Description
GET THE KINDLE VERSION FOR ONLY 99 CENTS WHEN YOU BUY THE PAPERBACK! Want to win more customers? Want to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others? This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients. In this book, you will learn "tried and true" tactics, not "pie in the sky" ideas that are so broad they leave you wondering what to do next. So you've already started a business, you're incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is great-but you can't seem to get good customers and keep them. Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you. Perhaps you've started a small company, but you have no business experience or training, and you have no idea how to sell, service, or communicate with customers. The tips in this book represent a lifetime of helpful hints and specific tactics used in the author's corporate sales career (and in her own small business) -- for over 25 years -- to communicate, sell, service, and satisfy clients of all kinds. Here are just a few things you'll learn in the book: Basic & Effective Communication Techniques How to Properly Set Client Expectations (and still achieve client satisfaction!) Questioning & Listening Techniques Tips to Resolve Customer Issues How to Handle the First Client Meeting in 10 Easy Steps How to Put Together a Contract How to Ask for and Get Positive Reviews from Clients Follow the advice in this book and you'll immediately make a positive change in your business by communicating more effectively, providing better service, and improving client relationships. What's stopping you from learning how to talk to your clients, how to present and sell to them, and how to give them first-rate service? These are the keys to success for any small business. So what are you waiting for? Hit the "buy now" button!
Author: Tony Rea
Publisher: iUniverse
ISBN: 1475993765
Category : Business & Economics
Languages : en
Pages : 259
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Book Description
If youre a salesperson struggling to close sales when you think youve done everything right, you could very well be taking missteps without knowing it. In order to help you avoid those mistakes, Tony Rea, a veteran salesperson, explains the basics of selling in this guidebook that can help you exceed expectations. Rea offers guidance on: Sales fundamentals Effectively managing the sales environment Honing your perceptive skills Communicating to infl uence The mechanics of selling to close While selling might seem straightforward, its really a complicated mix of politics, techniques, and psychology all mixed together. Figuring out how each one of those things works requires learning the craft and keeping at it. This guide can be your go-to reference for advice on fi nding creative ideas, responding to objections, and making a great fi rst impression. The techniques you learn wont just help you close more sales; they can serve to improve other areas of your life as well. Whether youre a newbie salesperson or high-level closer, you can start selling more by learning What They Dont Teach You in Sales School.
Author: Mark H. McCormack
Publisher: Profile Books
ISBN: 1847656773
Category : Business & Economics
Languages : en
Pages : 284
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Book Description
Mark McCormack, dubbed 'the most powerful man in sport', founded IMG (International Management Group) on a handshake. It was the first and is the most successful sports management company in the world, becoming a multi-million dollar, worldwide corporation whose activities in the business and marketing spheres are so diverse as to defy classification. Here, Mark McCormack reveals the secret of his success to key business issues such as analysing yourself and others, sales, negotiation, time management, decision-making and communication. What They Don't Teach You at Harvard Business School fills the gaps between a business school education and the street knowledge that comes from the day-to-day experience of running a business and managing people. It shares the business skills, techniques and wisdom gleaned from twenty-five years of experience.
Author: Michael W. Preis
Publisher: Grand Central Publishing
ISBN: 0446569569
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
101 THINGS I LEARNED® IN BUSINESS SCHOOL will cover a wide range of lessons that are basic enough for the novice business student as well as inspiring to the experienced practitioner. The unique packaging of this book will attract people of all ages who have always wondered whether business school would be a smart career choice for them. Judging by the growing number of people taking the GMATs (the entrance exam for business school) each year, clearly more people than ever are thinking about heading in this direction. Subjects include accounting, finance, marketing, management, leadership, human relations, and much more - in short, everything one would expect to encounter in business school. Illustrated in the same fun, gift book format as 101 THINGS I LEARNED® IN ARCHITECTURE SCHOOL, this will be the perfect gift for a recent college or high school grad, or even for someone already well-versed in the business world.
Author: Chris Haroun
Publisher: Createspace Independent Publishing Platform
ISBN: 9781518830501
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 0
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Book Description
"In this book you will learn how to get a meeting with anyone. You will learn how to take your career to the next level. You will learn how to reinvent yourself in ways that you never thought was possible! Chris Haroun has had the opportunity in his career to meet with the top CEOs, entrepreneurs and investors in the world, including warren buffett, Bill Gates, Marc Benioff and the CEOs of most large technology companies. This book is an amalgamation of business advice that Chris has compiled from his many meetings with successful business people over the past two decades as well as observations of why brilliant entrepreneurs like Steve Jobs or Mack Zuckerberg have become incredibly successful"--Amazon.com website.
Author: Tony Rea
Publisher:
ISBN: 1475993757
Category : Business & Economics
Languages : en
Pages : 261
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Book Description
If you're a salesperson struggling to close sales when you think you've done everything right, you could very well be taking missteps without knowing it. In order to help you avoid those mistakes, Tony Rea, a veteran salesperson, explains the basics of selling in this guidebook that can help you exceed expectations. Rea offers guidance on: - Sales fundamentals - Effectively managing the sales environment - Honing your perceptive skills - Communicating to infl uence - The mechanics of selling to close While selling might seem straightforward, it's really a complicated mix of politics, techniques, and psychology all mixed together. Figuring out how each one of those things works requires learning the craft and keeping at it. This guide can be your go-to reference for advice on fi nding creative ideas, responding to objections, and making a great fi rst impression. The techniques you learn won't just help you close more sales; they can serve to improve other areas of your life as well. Whether you're a newbie salesperson or high-level closer, you can start selling more by learning What They Don't Teach You in Sales School.
Author: Mark H. McCormack
Publisher: Bantam
ISBN: 0553349619
Category : Business & Economics
Languages : en
Pages : 322
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Book Description
An advanced course in street-smart business tactics from the bestselling author of What They Don’t Teach You At Harvard Business School. The key to executive success is innovation, and if you want to keep up with today’s fast-paced global economy, you’d better keep up with Mark McCormack. Now, one of America’s hottest entrepeneurs teaches you how to sell more, manage better, and get the job done in the ’90s. What They Still Don’t Teach You At Harvard Business School is a straight-talking, hard-hitting, practical guide to getting organized, moving ahead, and gaining the competitive edge. Here are a superstar businessman’s powerful winning strategies for buying, selling, managing, and negotiating that will give you the advantage no matter what the situation—in even the toughest business environments. • How to land your first great job—and four ways to prove your worth for a higher salary. • Ten ways careers (and companies) get stalled—and how to get them started again. • The five attributes of a winner: how to make the most of limited opportunities. • The keys to corporate culture: leadership, management, and networking. • The ten commandments of street smarts. • The seven most dangerous people in your company . . . and much more! Mark McCormack’s uniquely successful management style offers savvy advice for executives and executives-to-be on every rung of the corporate ladder. Now you no longer have to struggle to keep up with the competition—they’ll be struggling to keep up with you!
Author: Matthew Frederick
Publisher: MIT Press
ISBN: 0262294338
Category : Architecture
Languages : en
Pages : 213
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Book Description
Concise lessons in design, drawing, the creative process, and presentation, from the basics of “How to Draw a Line” to the complexities of color theory. This is a book that students of architecture will want to keep in the studio and in their backpacks. It is also a book they may want to keep out of view of their professors, for it expresses in clear and simple language things that tend to be murky and abstruse in the classroom. These 101 concise lessons in design, drawing, the creative process, and presentation—from the basics of "How to Draw a Line" to the complexities of color theory—provide a much-needed primer in architectural literacy, making concrete what too often is left nebulous or open-ended in the architecture curriculum. Each lesson utilizes a two-page format, with a brief explanation and an illustration that can range from diagrammatic to whimsical. The lesson on "How to Draw a Line" is illustrated by examples of good and bad lines; a lesson on the dangers of awkward floor level changes shows the television actor Dick Van Dyke in the midst of a pratfall; a discussion of the proportional differences between traditional and modern buildings features a drawing of a building split neatly in half between the two. Written by an architect and instructor who remembers well the fog of his own student days, 101 Things I Learned in Architecture School provides valuable guideposts for navigating the design studio and other classes in the architecture curriculum. Architecture graduates—from young designers to experienced practitioners—will turn to the book as well, for inspiration and a guide back to basics when solving a complex design problem.
Author: David Sandler
Publisher: McGraw Hill Professional
ISBN: 0071847839
Category : Business & Economics
Languages : en
Pages : 301
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Book Description
The bestselling sales classic! Revised and expanded to help you supercharge personal and team performance in today's ultra-competitive sales environment "People make buying decisions emotionally and justify them logically." That shrewd, timeless insight from the first edition of this bestselling book has become a “no-brainer” among sales professionals. Now You Can't Teach a Kid to Ride a Bike at a Seminar comes with new insights, information, and tools every sales leader can use. It combines Sandler's classic, battle-tested advice on driving personal and organizational success by breaking the rules of conventional selling with up-to-date best practices from experienced trainers of Sandler, now run by David Mattson.
Author: Philip Delves Broughton
Publisher: Penguin UK
ISBN: 0141931329
Category : Business & Economics
Languages : en
Pages : 297
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Book Description
'For anyone thinking of doing an MBA, or indeed anyone who wants to understand how the corporate elite are moulded, this is a must read' Luke Johnson, British entrepreneur The internationally best-selling business classic that reveals what it's really like to study an MBA at one of the most prestigious institutions in the world. Philip Delves Broughton quit his position as New York correspondent for The Daily Telegraph to take his place on one of the most-coveted and exclusive courses in the world - an MBA at Harvard Business School - to acquire the wisdom reserved for the world's global elite. And what he learns is truly jaw-dropping. From his first class to graduation - encompassing the guest lectures, the Apprentice-style tasks, the booze-luge, the burnouts and the high flyers - Delves Broughton divulges the advice, wisdom and folly he found whilst studying at the most prestigious business school in the world. 'Anyone considering enrolling will find this an insightful portrait of Harvard Business School life' Economist 'Very funny. An excellent book' Wall Street Journal
