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Author: Nicholas Webb
Publisher: AMACOM
ISBN: 0814437826
Category : Business & Economics
Languages : en
Pages : 284
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Book Description
Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply human experiences--resulting in success previously believed to be unachievable. So once again, how well do you know your customers?In a hyperconnected economy that is radically changing consumer expectations, this vital expectation for any successful business is not always easy. But in What Customers Crave, author and business strategist Nicholas Webb simplifies this critical task into being able to confidently answer two questions: What do your customers love? What do they hate?Jam-packed with tools and examples, this must-have resource helps businesses reinvent how they engage with customers (both physical and virtual). Learn how to:• Gain invaluable insights into who your customers are and what they care about• Use listening posts and Contact Point Innovation to refine customer types• Engineer experiences for each micromarket that are not only exceptional, but insanely relevant• Connect across the five most important touchpoints• Co-create with your customers• And more!It’s time to reinvent the ways you engage with your customers. Because when you learn to provide for them exactly what they want, they not only bring along their wallets but those belong to their friends as well!
Author: Nicholas Webb
Publisher: AMACOM
ISBN: 0814437826
Category : Business & Economics
Languages : en
Pages : 284
Get Book Here
Book Description
Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply human experiences--resulting in success previously believed to be unachievable. So once again, how well do you know your customers?In a hyperconnected economy that is radically changing consumer expectations, this vital expectation for any successful business is not always easy. But in What Customers Crave, author and business strategist Nicholas Webb simplifies this critical task into being able to confidently answer two questions: What do your customers love? What do they hate?Jam-packed with tools and examples, this must-have resource helps businesses reinvent how they engage with customers (both physical and virtual). Learn how to:• Gain invaluable insights into who your customers are and what they care about• Use listening posts and Contact Point Innovation to refine customer types• Engineer experiences for each micromarket that are not only exceptional, but insanely relevant• Connect across the five most important touchpoints• Co-create with your customers• And more!It’s time to reinvent the ways you engage with your customers. Because when you learn to provide for them exactly what they want, they not only bring along their wallets but those belong to their friends as well!
Author: Nicholas Webb
Publisher: Amacom
ISBN: 9781400235827
Category : Customer relations
Languages : en
Pages : 256
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Book Description
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success. Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and gain invaluable insights into who they are and what they care about. Upon reading, you will discover how to: Use listening posts and Contact Point Innovation to refine customer types Engineer experiences for each micromarket that are not only exceptional, but relevant Connect across the five most important touchpoints Co-create with your customers When you learn to provide your customers with exactly what they want, they not only buy - they come back again and again...and bring their friends. Learn what it takes to deliver what your customers crave and catapult yourself to a new level of sales and retention!
Author: Scott McKain
Publisher: Nelson Business
ISBN: 9780785288367
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
A vice chairman of a rapidly growing $100 million organization explains how client loyalty is the connection created by organizations through the use of good service, a good product, and a good price along with personalization, differentiation, and emotion.
Author: Dave Mohla
Publisher: Lulu.com
ISBN: 9781105986338
Category :
Languages : en
Pages : 196
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Book Description
Do you want to learn how to create beautiful products that customers love? In The Method: Create Products That Customers Crave, author Dave Mohla shows you the secrets of how to do just that. He walks you through four phases of how to launch products that your customers truly want and that generate the financial returns you desire. You'll learn The Method using a fable that shows you why most products fail. Dave then shows you, step-by-step, how you can turn that failure into a success. He includes detailed instructions on how you can apply this powerful method to your own business and achieve the results you've always dreamed of. If you are ready to turn your ideas into products of beauty that your customers can't live without, then start reading now.
Author: Tracy Wolff
Publisher: Entangled: Teen
ISBN: 1649371292
Category : Young Adult Fiction
Languages : en
Pages : 786
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Book Description
The instant #1 New York Times Bestselling Series Goodreads Most Anticipated YA Book of November Finally find out what happened during those missing four months, as the thrilling adventure continues! He’s under my skin... After Katmere, I shouldn’t be surprised by anything. Including the existence of a world beyond my world called the Shadow Realm. Yet here I am, stuck in a strange, dangerous place with the worst of the supernaturals, the monster that other monsters fear: Hudson Vega. He might be Jaxon’s brother and ridiculously hot, but he’s a complete bona fide pain in my ass. The question is whether we’ll find a way out before I kill him...or run out of time. She’s stealing my heart... It’s a truth universally known—at least according to Grace—that everything is my fault. But I have a nasty suspicion that Grace isn’t as human as she thinks, and she’s the one keeping us trapped. Now we’ll have to work together not only to survive, but to save all those we’ve come to call family who live here. Because there’s something connecting us. Something stronger than fear...and way more bloody dangerous. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
Author: Gregg Lederman
Publisher:
ISBN: 9780979587511
Category :
Languages : en
Pages :
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Book Description
Give people what they CRAVE and good things happen. Overwhelming evidence supports this. In fact, more than eighty years of research provesthe idea that humans have three primary cravings at work that, once fulfilled, make themhappier and more productive. Yet, despite billions of dollars spent to improve employeemotivation, most businesses still suffer from a lack of engagement. In this book, you'll find a field-tested and science-backed pathway to improving engagement and the customer experience, including: The secret to achieving more than 90 percent employee engagement, how to invest 10 Minutes by Friday¿ to become a better leader, and a step-by-step process to master the Ultimate Habit¿ for accelerating business results. You have the power to make an even better place to work by showing people they matter and that what they do matters. This is best accomplished by fueling the work environment with more of what people CRAVE!
Author: Melissa Darnell
Publisher: Harlequin
ISBN: 0373210353
Category : Juvenile Fiction
Languages : en
Pages : 436
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Book Description
Although Savannah has been warned by her family to stay away from any members of the Clann, and Tristan has been forbidden to speak to Savannah, they both feel an irresistible mutual attraction to each other.
Author: Monica Murphy
Publisher: Harper Collins
ISBN: 0062289349
Category : Fiction
Languages : en
Pages : 148
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Book Description
New York Times bestselling author Monica Murphy launches her sexy Billionaire Bachelors Club series with a lavish bet, a night of carnal desires, and a forever that never seemed possible. He’s an arrogant billionaire who always gets what he wants, but what if his best friend’s sister is the one person he can’t have? Billionaire Archer Bancroft always gets what he wants—and he's wanted Ivy Emerson, his best friend's sister, for far too long. Being forbidden and untouchable only makes her more tempting. When a million-dollar bet with his friends throws down a challenge—last bachelor standing takes all—Archer knows he can win. That is, until one enchanted evening with Ivy takes his heart for a ride. Ivy knows Archer is nothing but bad news: infuriating, arrogant . . . and completely intoxicating. But despite her best efforts, she can't seem to keep away. When a stolen kiss leads to a night of heated passion, Ivy realizes she's in trouble and in head over heels. But in the light of day, everything seems clearer, and Archer's not so sure a one-night stand is all he wants. Concocting a plan to keep Ivy by his side, Archer might just be willing to lose this bet . . . and win the jackpot instead.
Author: Lysa TerKeurst
Publisher: Thomas Nelson
ISBN: 0310334721
Category : Religion
Languages : en
Pages : 233
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Book Description
Most of us know “how to” get healthy. Where things often fall apart is with our “want to.” In Lysa TerKeurst’s book Made to Crave, she helps women find the missing link between our desire to be healthy and the spiritual empowerment necessary to make that happen. But when French fries are so close and God feels so far away, we need more than nineteen chapters to stay motivated and on track. That’s why Lysa wrote this daily devotional with sixty inspirational entries. There is plenty of new material not in the original book, as well as your favorite nuggets of wisdom from Made to Crave. In this devotional you will find: A daily opening Scripture Thought for the Day Devotion Closing prayer Just like the Made to Crave book, this Made to Crave Devotional is not a how-to-get-healthy book. It is the road to finding the lasting “want to” that extends far beyond the surface issues of weighing less and wanting to wear a smaller clothes size. There’s a spiritual battle going on. It’s real. And it’s amazing how perfectly the Bible gives us specific ways to find victory over our food struggles. Even for girls who don’t crave carrots.
Author: Tracy Wolff
Publisher: Entangled: Teen
ISBN: 1682815854
Category : Young Adult Fiction
Languages : en
Pages : 709
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Book Description
The instant #1 New York Times Bestselling Series Everything feels off—especially me. I’ve returned to Katmere Academy, but I’m haunted by fragments of days I have no recollection of living and struggling to understand who, or what, I really am. Just when I start to feel safe again, Hudson is back with a vengeance. He insists there are secrets I don’t know about, threatening to drive a wedge between Jaxon and me forever. But far worse enemies are at our doorstep. The Circle is caught in a power play, and the Vampire Court is trying to drag me out of my world and into theirs. The only thing Hudson and Jaxon agree on is that leaving Katmere would mean my certain death. And not only am I fighting for my life, but now everyone else’s is at stake—unless we can defeat an unspeakable evil. All I know is that saving the people I love is going to require sacrifice. Maybe more than I’m able to give. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
