Tourism Information Technology, 3rd Edition

Tourism Information Technology, 3rd Edition PDF Author: Pierre J Benckendorff
Publisher: CABI
ISBN: 1786393433
Category : Business & Economics
Languages : en
Pages : 403

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Book Description
Fully updated, this new edition covers IT applications and social media across the industry, including airlines, travel intermediaries, accommodation, food service, destinations, events and entertainment. Organized around the visitor journey, it considers how tourists use technologies for decision making before, during and after their travels.

Tourism Information Technology, 3rd Edition

Tourism Information Technology, 3rd Edition PDF Author: Pierre J Benckendorff
Publisher: CABI
ISBN: 1786393433
Category : Business & Economics
Languages : en
Pages : 403

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Book Description
Fully updated, this new edition covers IT applications and social media across the industry, including airlines, travel intermediaries, accommodation, food service, destinations, events and entertainment. Organized around the visitor journey, it considers how tourists use technologies for decision making before, during and after their travels.

Tourism Information Technology

Tourism Information Technology PDF Author: Pierre Benckendorff
Publisher: Cabi
ISBN: 9781780641850
Category : Electronic data processing
Languages : en
Pages : 0

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Book Description
Revised edition of: Tourism information technology / Pauline J. Sheldon.

Tourism Information Technology

Tourism Information Technology PDF Author: P. J. Benckendorff
Publisher:
ISBN: 9781780641867
Category :
Languages : en
Pages : 394

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Book Description
This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social m.

Special Interest Tourism, 3rd Edition

Special Interest Tourism, 3rd Edition PDF Author: Bongkosh N. Rittichainuwat
Publisher: Cambridge Scholars Publishing
ISBN: 1527519929
Category : Business & Economics
Languages : en
Pages : 311

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Book Description
This research-based textbook covers 15 chapters on food, film, shopping, medical, ghost, and suicide tourism, based on research conducted over 15 years on tourists from East Asia and Southeast Asia, the UK, the USA, Australia, Germany, and New Zealand. It introduces students, researchers, educators, tourist bureaus, and tour operators to the demands of affluent tourists from the newly industrialized countries of East Asia and Southeast Asia.

Encyclopedia of Information Science and Technology

Encyclopedia of Information Science and Technology PDF Author: Mehdi Khosrow-Pour
Publisher: IGI Global Snippet
ISBN: 9781605660264
Category : Computers
Languages : en
Pages : 4292

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Book Description
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.

The Tourism Education Futures Initiative

The Tourism Education Futures Initiative PDF Author: Darko Prebežac
Publisher: Routledge
ISBN: 1134902603
Category : Business & Economics
Languages : en
Pages : 415

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Book Description
As the world faces many serious challenges informed, courageous and mindful leadership is needed for a better future. The Tourism Education Futures Initiative (TEFI) is the collective effort of a group of innovative, thoughtful and committed scholars and industry leaders seeking to provide vision, knowledge, and a framework for tourism education programs that promote global citizenship and optimism for a better world. This book consolidates some of TEFI’s work as it seeks to be the leading, forward-looking network that inspires, informs and supports tourism educators and students to passionately and courageously transform the world for the better. It makes the case for why change is needed, and how tourism educators can respond to that change with strategies and values-based tools. The book contains papers published in special TEFI issues of the Journal of Teaching in Travel & Tourism (JTTT), which question and explore some of the most important theoretical, conceptual and practical issues facing tourism education now and into the future. The book concludes by integrating the special issues’ key contributions with a brief conceptualisation of education futures before it outlines TEFI’s framework for action over the coming years. Tourism educators worldwide will find that this volume serves two important purposes. On the one hand, it challenges educators to think both critically and proactively about tourism education, while on the other sharing examples of teaching and learning tools that seek to prepare our students for the future and to be global citizens that live lives of consequence. This book is a collection of articles from the Journal of Teaching in Travel and Tourism.

Customer Service in Tourism and Hospitality

Customer Service in Tourism and Hospitality PDF Author: Simon Hudson
Publisher: Goodfellow Publishers Ltd
ISBN: 1911396471
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

Tourism Impacts, Planning and Management

Tourism Impacts, Planning and Management PDF Author: Peter Mason
Publisher: Routledge
ISBN: 1136353496
Category : Business & Economics
Languages : en
Pages : 202

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Book Description
Tourism Impacts, Planning and Management is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used, for example the impacts of 9/11 and terrorism in Bali, to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning.

Entertainment Management

Entertainment Management PDF Author: Stuart Moss
Publisher: CABI
ISBN: 1780640234
Category : Travel
Languages : en
Pages : 327

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Book Description
Following on from The Entertainment Industry: An Introduction, Entertainment Management takes the next step in the development of entertainment as a practice and as an academic subject. Aimed at higher level undergraduates, the book discusses best practices in the entertainment industry, profiling a different discipline per chapter, each one a branch of entertainment that offers employment opportunities within the sector. Fields include marketing, P.R., the media, live events, artist management, arts and culture, consultancy and visitor attractions. The book aims to reflect the knowledge students will need for real world of entertainment management such as technical standards, business management, people management, economic aspects and legal issues. Each chapter discusses the background of the discipline, best practice management principles, issues in the wider environment, case studies of real organisations and future trends.

Tourism Theory

Tourism Theory PDF Author: Guilherme Lohmann
Publisher: CABI
ISBN: 1780647158
Category : Business & Economics
Languages : en
Pages : 270

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Book Description
Theories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.