Author: Galen Robert Collins
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages : 456

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Book Description

Author: Ford Lumban Gaol
Publisher: CRC Press
ISBN: 1138001333
Category : Business & Economics
Languages : en
Pages : 152

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Book Description
Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

Author: Stanislav Ivanov
Publisher: INSETE
ISBN:
Category : Business & Economics
Languages : en
Pages : 69

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Book Description
The report focuses on some of the digital technologies in tourism and hospitality, namely: digital displays, kiosks, mobile applications, smart appliances, intelligent automation, chatbots, biometric technologies, voice-controlled virtual assistants, virtual and augmented reality, drones, robots, and the internet of things. It discusses the scope of technologies and the areas of their application. ✓ From the perspective of tourists, it looks at technologies they could use during the pre-trip, trip and port-trip stages of their travel. ✓ From the perspective of tourism and hospitality companies, it looks at technologies that could be incorporated into the four functional areas of the companies (operations, human resource management, marketing, and finance) and outlines the role of technology in each of them. ✓ The report critically evaluates the factors that determine the choice of a technological solution, namely technology-related, task-related, economic, company-related, customer-related, employee-related, partner-related, competitive, and macroenvironmental factors. ✓ Additionally, the report delves deeper into the specific digital technologies and discusses their characteristics, advantages, disadvantages and application in the tourism and hospitality context. ✓ Finally, a list of exhibitions on digital technologies for tourism and hospitality companies is provided to help managers in their investment decisions.

Author: Azizul Hassan
Publisher: Emerald Group Publishing
ISBN: 1839826908
Category : Business & Economics
Languages : en
Pages : 582

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Book Description
The Emerald Handbook of ICT in Tourism and Hospitality incorporates key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes.

Author: Çeltek, Evrim
Publisher: IGI Global
ISBN: 1799819906
Category : Business & Economics
Languages : en
Pages : 569

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Book Description
In today’s modernized society, certain technologies have become more applicable within many professional fields and are much easier to implement. This includes the tourism industry, where smart technology has provided a range of new marketing possibilities including more effective sales tactics and delivering a more personalized customer experience. As the scope of business analytics continues to expand, professionals need research on the various applications of smart technology within the field of tourism. The Handbook of Research on Smart Technology Applications in the Tourism Industry is an essential reference source that discusses the use of intelligent systems in tourism as well as their influence on consumer relationships. Featuring research on topics such as digital advertising, wearable technology, and consumer behavior, this book is ideally designed for travel agents, tour developers, restaurateurs, hotel managers, tour directors, airlines, marketers, researchers, managers, hospitality professionals, policymakers, business strategists, researchers, academicians, and students seeking coverage on the use of smart technologies in tourism.

Author: Patricia Ordóñez de Pablos
Publisher: IGI Global
ISBN: 9781613500415
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
"This book is a comprehensive source of information for those interested in tourism and hospitality management, approaches, and trends, and, covers the emerging research topics that will define the future of IT and cultural development in the 21st century"--Provided by publisher.

Author: Kumar, Suresh
Publisher: IGI Global
ISBN: 1466682698
Category : Business & Economics
Languages : en
Pages : 327

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Book Description
Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attract visitors and maintain a distinct edge in a highly competitive market. International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. Highlighting comparative research that explores the cross-cultural contexts and societal implications of tourism, this book is an essential resource for professionals, researchers, academics, and students interested in a contemporary approach to promoting, managing, and maximizing profitability of leisure and recreation services.

Author: Pierre J Benckendorff
Publisher: CABI
ISBN: 1786393433
Category : Business & Economics
Languages : en
Pages : 403

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Book Description
Fully updated, this new edition covers IT applications and social media across the industry, including airlines, travel intermediaries, accommodation, food service, destinations, events and entertainment. Organized around the visitor journey, it considers how tourists use technologies for decision making before, during and after their travels.

Author: Peter Nyheim
Publisher: Pearson
ISBN: 9781292027395
Category : Hospitality industry
Languages : en
Pages : 272

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Book Description
For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology. This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.

Author: Alan Fyall
Publisher: Routledge
ISBN: 1317308794
Category : Business & Economics
Languages : en
Pages : 708

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Book Description
The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitality provides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes.