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Author: J.D. Symonds
Publisher: Springer Science & Business Media
ISBN: 9401113203
Category : Science
Languages : en
Pages : 261
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Book Description
1 Oxford and Webster's dictionaries ,2 give trans-Atlantic agreement in English with a common definition for 'Quality' as 'degree of excellence'. Compared with the many words taken up by other authors' definitions, this is remarkably brief and no doubt unsatisfactory to many people. Yet if 'degree' means a stage in an ascending or descending series, in intensity or in amount, then measurement is by definition explicitly required if terms such as 'quality level', 'good quality', 'high quality' etc. are to have any real meaning. Using measurement is inherent in the methods of all the major writers on the achievement of business improvement through quality. Results from measurements allow improvement by using tools commonly grouped under the heading Statistical Process Control (SPC). Results also form part of the judging criteria of Total Quality Management (TQM) models such as the Malcolm Baldrige National Quality Award in the USA and the more recent European Quality Award. Future revisions of the ISO 9000 series of quality management system standards will specifically require measure ment of defects. However, it is not easy for quality professionals or line managers to find examples of what they should measure and how to do it in their own particular functions in their own particular industries; case st\}dies always seem to refer to others.
Author: J.D. Symonds
Publisher: Springer Science & Business Media
ISBN: 9401113203
Category : Science
Languages : en
Pages : 261
Get Book Here
Book Description
1 Oxford and Webster's dictionaries ,2 give trans-Atlantic agreement in English with a common definition for 'Quality' as 'degree of excellence'. Compared with the many words taken up by other authors' definitions, this is remarkably brief and no doubt unsatisfactory to many people. Yet if 'degree' means a stage in an ascending or descending series, in intensity or in amount, then measurement is by definition explicitly required if terms such as 'quality level', 'good quality', 'high quality' etc. are to have any real meaning. Using measurement is inherent in the methods of all the major writers on the achievement of business improvement through quality. Results from measurements allow improvement by using tools commonly grouped under the heading Statistical Process Control (SPC). Results also form part of the judging criteria of Total Quality Management (TQM) models such as the Malcolm Baldrige National Quality Award in the USA and the more recent European Quality Award. Future revisions of the ISO 9000 series of quality management system standards will specifically require measure ment of defects. However, it is not easy for quality professionals or line managers to find examples of what they should measure and how to do it in their own particular functions in their own particular industries; case st\}dies always seem to refer to others.
Author: Colin Morgan
Publisher: McGraw-Hill Education (UK)
ISBN: 0335232388
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.
Author: Joshua Yindenaba Abor
Publisher: Taylor & Francis
ISBN: 1000890384
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
The oil and gas industry is a complex sector with significant reach in terms of providing the energy needs of the global economy and the security, environmental and development consequences thereof. In particular, the sector is extremely important for the economic growth of emerging markets and developing countries. Furthermore, the life span of oil and gas resources is finite, with high health and safety risks and substantial environmental costs that require careful management and sustainability practices to ensure optimal extraction and utilisation of these resources. This book examines the challenges and opportunities in the oil and gas industry, in the context of emerging markets and developing economies. It provides comprehensive coverage of the management and sustainability practices of the sector, the environmental impact and sustainability of resources as well as the businesses that operate in the sector across the entire value chain. It addresses the current discourse on topics such as the Sustainable Development Goals, the Green Economy, the Paris Agreement and Glasgow Climate Pact and concludes with a chapter on the future of the oil and gas industry. The discussions around energy and energy transitions in particular continue to gain momentum and the book provides a wide-reaching and up-to-date overview of the industry. The book introduces readers to the concepts and formal models of analysis in the oil and gas sector and will serve as a useful resource for students, scholars and researchers in operations, marketing, procurement and supply chain management, project management, health and safety management, environmental economics, natural resource economics, development finance, and development studies. Researchers and practitioners working in these areas will also find the book a useful reference material.
Author: C. Praseeda
Publisher: Shanlax Publications
ISBN: 9391373542
Category : Business & Economics
Languages : en
Pages : 249
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Book Description
Author: Minna Tunkkari Eskelinen
Publisher: Academic Conferences and publishing limited
ISBN: 1911218077
Category :
Languages : en
Pages : 1058
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Book Description
Author: Poornima M. Charantimath
Publisher: Pearson Education India
ISBN: 8131792447
Category : Executives
Languages : en
Pages : 690
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Book Description
The enlarged and revised second edition of Total Quality Management blends the fundamental principles and historical foundation of total quality with practical applications and examples. The coverage of high-performance practices and developments in the quality management arena enables students to develop a basic appreciation of quality management concepts while retaining their focus on the goal of continuous improvement.
Author: G. Ungar
Publisher: Springer Science & Business Media
ISBN: 9400915438
Category : Business & Economics
Languages : en
Pages : 286
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Book Description
In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management. The Proceedings of the Second Quality Conference in Sheffield, Total Quality Management in Action presents real experiences achieved by the leading multinational organisations in their quality journey. With over 40 articles this book will be a real asset to academics, researchers, senior managers, directors and quality practitioners from both public and private sectors.
Author: G. Kanji
Publisher: Springer Science & Business Media
ISBN: 9780412643804
Category : Business & Economics
Languages : en
Pages : 634
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Book Description
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.
Author: William Saffady
Publisher: Rowman & Littlefield
ISBN: 1538135507
Category : Language Arts & Disciplines
Languages : en
Pages : 257
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Book Description
Managing Information Risks: Threats, Vulnerabilities, and Responses identifies and categorizes risks related to creation, collection, storage, retention, retrieval, disclosure and ownership of information in organizations of all types and sizes. It is intended for risk managers, information governance specialists, compliance officers, attorneys, records managers, archivists, and other decision-makers, managers, and analysts who are responsible for risk management initiatives related to their organizations’ information assets. An opening chapter defines and discusses risk terminology and concepts that are essential for understanding, assessing, and controlling information risk. Subsequent chapters provide detailed explanations of specific threats to an organization’s information assets, an assessment of vulnerabilities that the threats can exploit, and a review of available options to address the threats and their associated vulnerabilities. Applicable laws, regulations, and standards are cited at appropriate points in the text. Each chapter includes extensive endnotes that support specific points and provide suggestions for further reading. While the book is grounded in scholarship, the treatment is practical rather than theoretical. Each chapter focuses on knowledge and recommendations that readers can use to: heighten risk awareness within their organizations, identify threats and their associated consequences, assess vulnerabilities, evaluate risk mitigation options, define risk-related responsibilities, and align information-related initiatives and activities with their organizations’ risk management strategies and policies. Compared to other works, this book deals with a broader range of information risks and draws on ideas from a greater variety of disciplines, including business process management, law, financial analysis, records management, information science, and archival administration. Most books on this topic associate information risk with digital data, information technology, and cyber security. This book covers risks to information of any type in any format, including paper and photographic records as well as digital content.
Author: Sarina A. Lim
Publisher: John Wiley & Sons
ISBN: 1119151988
Category : Business & Economics
Languages : en
Pages : 200
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Book Description
A comprehensive treatment for implementing Statistical Process Control (SPC) in the food industry This book provides managers, engineers, and practitioners with an overview of necessary and relevant tools of Statistical Process Control, a roadmap for their implementation, the importance of engagement and teamwork, SPC leadership, success factors of the readiness and implementation, and some of the key lessons learned from a number of food companies. Illustrated with numerous examples from global real-world case studies, this book demonstrates the power of various SPC tools in a comprehensive manner. The final part of the book highlights the critical challenges encountered while implementing SPC in the food industry globally. Statistical Process Control for the Food Industry: A Guide for Practitioners and Managers explores the opportunities to deliver customized SPC training programs for local food companies. It offers insightful chapter covering everything from the philosophy and fundamentals of quality control in the food industry all the way up to case studies of SPC application in the food industry on both the quality and safety aspect, making it an excellent "cookbook" for the managers in the food industry to assess and initiating the SPC application in their respective companies. Covers concise and clear guidelines for the application of SPC tools in any food companies' environment Provides appropriate guidelines showing the organizational readiness level before the food companies adopt SPC Explicitly comments on success factors, motivations, and challenges in the food industry Addresses quality and safety issues in the food industry Presents numerous, global, real-world case studies of SPC in the food industry Statistical Process Control for the Food Industry: A Guide for Practitioners and Managers can be used to train upper middle and senior managers in improving food quality and reducing food waste using SPC as one of the core techniques. It's also an excellent book for graduate students of food engineering, food quality management and/or food technology, and process management.
