Author: R. V. Denenberg
Publisher: Cornell University Press
ISBN: 9780801487354
Category : Business & Economics
Languages : en
Pages : 280
Book Description
Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights of both crisis management and dispute resolution, their book presents a comprehensive look at the problem of violence on the job, including ways of preventing it.Rather than focusing on the supposedly "lethal" or dysfunctional employee as the source of danger, Denenberg and Braverman point to the dysfunctional workplace as the problem. They describe underlying factors in the workplace which can foster extreme behavior and prevent an effective response. Calling for early intervention in situations that could result in violence, the authors suggest specific techniques for reducing the risk that an office, plant, or school will suffer crises arising from threats or a climate of hostility.At the heart of the book are fourteen vivid examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made. They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear. An extensive appendix provides government guidelines and sample policies intended to serve as templates for violence-prevention plans. Both the examples and sample policies allow organizations to benefit from the experience of others and avoid common mistakes.
The Violence-prone Workplace
The Violent Workplace
Author: P.A.J Waddington
Publisher: Routledge
ISBN: 1134044879
Category : Business & Economics
Languages : en
Pages : 217
Book Description
In recent years the workplace has emerged as a recognized site of violence, threat and menace and this book makes a significant contribution to the growing literature on workplace violence. Using innovative research methods, this book uniquely examines four of the most violence-prone occupations: the police; Accident and Emergency staff; social workers; mental health professionals.
Publisher: Routledge
ISBN: 1134044879
Category : Business & Economics
Languages : en
Pages : 217
Book Description
In recent years the workplace has emerged as a recognized site of violence, threat and menace and this book makes a significant contribution to the growing literature on workplace violence. Using innovative research methods, this book uniquely examines four of the most violence-prone occupations: the police; Accident and Emergency staff; social workers; mental health professionals.
Dealing with Workplace Violence: A Guide for Agency Planners
Author: Melvin Basye
Publisher: DIANE Publishing
ISBN: 078818086X
Category :
Languages : en
Pages : 156
Book Description
The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.
Publisher: DIANE Publishing
ISBN: 078818086X
Category :
Languages : en
Pages : 156
Book Description
The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.
The Violent Workplace
Author: P.A.J Waddington
Publisher: Routledge
ISBN: 1134044941
Category : Social Science
Languages : en
Pages : 194
Book Description
The threat of violence concerns most people most profoundly. It has long been a topic of intensive academic, practical and political debate. In recent years the workplace has emerged as a recognized site of violence, threat and menace and this book will make a significant contribution to the growing literature on workplace violence. Using innovative research methods, this book uniquely examines four of the most violence-prone occupations: the police; Accident and Emergency staff; social workers; mental health professionals. The Violent Workplace identifies similarities and differences between these occupations that are far from intuitive. It examines the diversity of experiences that shelter under the concept of 'violence and threats'; promotes the importance of the 'moral dimension' in experiences of violence; analyzes the impact of appearance and reputation in creating fear; discusses the importance of context in creating a sense of menace; and concludes by considering the practical implications of this research for handling violence and managing those who have suffered it.
Publisher: Routledge
ISBN: 1134044941
Category : Social Science
Languages : en
Pages : 194
Book Description
The threat of violence concerns most people most profoundly. It has long been a topic of intensive academic, practical and political debate. In recent years the workplace has emerged as a recognized site of violence, threat and menace and this book will make a significant contribution to the growing literature on workplace violence. Using innovative research methods, this book uniquely examines four of the most violence-prone occupations: the police; Accident and Emergency staff; social workers; mental health professionals. The Violent Workplace identifies similarities and differences between these occupations that are far from intuitive. It examines the diversity of experiences that shelter under the concept of 'violence and threats'; promotes the importance of the 'moral dimension' in experiences of violence; analyzes the impact of appearance and reputation in creating fear; discusses the importance of context in creating a sense of menace; and concludes by considering the practical implications of this research for handling violence and managing those who have suffered it.
Violence at Work
Author: Duncan Chappell
Publisher: International Labour Organization
ISBN: 9789221179481
Category : Business & Economics
Languages : en
Pages : 390
Book Description
Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
Publisher: International Labour Organization
ISBN: 9789221179481
Category : Business & Economics
Languages : en
Pages : 390
Book Description
Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
Alcohol and Other Drugs
Author: Tia Schneider Denenberg
Publisher: Bna Books
ISBN: 9780871796875
Category : Law
Languages : en
Pages : 387
Book Description
Publisher: Bna Books
ISBN: 9780871796875
Category : Law
Languages : en
Pages : 387
Book Description
Workplace Violence Prevention
Author: Lori Rosen
Publisher: Wolters Kluwer
ISBN: 0808011960
Category : Business & Economics
Languages : en
Pages : 193
Book Description
Publisher: Wolters Kluwer
ISBN: 0808011960
Category : Business & Economics
Languages : en
Pages : 193
Book Description
Handbook of Workplace Violence
Author: Joseph J. Hurrell
Publisher: SAGE
ISBN: 0761930620
Category : Business & Economics
Languages : en
Pages : 705
Book Description
"This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology."--
Publisher: SAGE
ISBN: 0761930620
Category : Business & Economics
Languages : en
Pages : 705
Book Description
"This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology."--
Violence At Work
Author: Ella W. Van Fleet
Publisher: IAP
ISBN: 1623966876
Category : Education
Languages : en
Pages : 333
Book Description
Every day we wake up, send our children to school, go to work, attend sports or other entertainment events, etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question whether we could have done something to prevent this emergency event. We have become accustomed to violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that. You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim of sabotage or harassment even though—or sometimes because!—you are doing an outstanding job. You can be a victim on company premises of an angry, psychologically impaired, or chemically dependent manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family problems. Top executives and other managerial and non-managerial personnel clearly need to take steps toward reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the practice, teaching, and research on management and organizations.
Publisher: IAP
ISBN: 1623966876
Category : Education
Languages : en
Pages : 333
Book Description
Every day we wake up, send our children to school, go to work, attend sports or other entertainment events, etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question whether we could have done something to prevent this emergency event. We have become accustomed to violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that. You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim of sabotage or harassment even though—or sometimes because!—you are doing an outstanding job. You can be a victim on company premises of an angry, psychologically impaired, or chemically dependent manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family problems. Top executives and other managerial and non-managerial personnel clearly need to take steps toward reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the practice, teaching, and research on management and organizations.
Violence at Work
Author: Martin Gill
Publisher: Routledge
ISBN: 1134035357
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues of workplace violence. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.
Publisher: Routledge
ISBN: 1134035357
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues of workplace violence. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.