The Tribal Knowledge Paradox

The Tribal Knowledge Paradox PDF Author: Leonard Bertain Ph. D.
Publisher:
ISBN: 9780974160108
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
This book tells a story about an employee of a company that goes through Len Bertain's War on Waste. It describes the War on Waste and the role that all employees, not just the story hero, play in business success. But it adds another dimension with the inclusion of the role that knowledge, particularly Tribal Knowledge, plays in any corporation. But the real theme of this book is the discussion that of the "Tribal Knowledge Paradox." The owner of the business in the fictionalized story is the student of the book's illustrious consultant who leads him to an understanding of what it is. But why call it "The Tribal Knowledge Paradox?" What does Tribal Knowledge have to do with The War on Waste? It turns out that effective change requires an honest engagement of all people and a consequent understanding of the company Tribal Knowledge. But the real issue of the book is how companies deal with the Tribal Knowledge and the people who possess it. That is where the paradox arises. Tribal Knowledge is the collective wisdom of the organization. It is the sum of all the knowledge. It is the knowledge used to deliver, to support, or to develop value for customers. But it is also all the knowledge that is wrong, imprecise, and useless. It is knowledge of the informal power structure and process or how things really work and how they ought to. It is knowledge of who constrains the process and who facilitates it. It is the knowledge that is squirreled away by employees who feel a need to protect their jobs by not sharing the information needed to do a job. This is part of the totality of the Tribal Knowledge that is often abused by management. But a subtle issue has been discovered over the 25 years of delivering the War on Waste and that is the change of strategy that occurs from a War on Waste. How and why strategy changes is revealed. Enjoy the story.

The Tribal Knowledge Paradox

The Tribal Knowledge Paradox PDF Author: Leonard Bertain Ph. D.
Publisher:
ISBN: 9780974160108
Category : Business & Economics
Languages : en
Pages : 264

Get Book Here

Book Description
This book tells a story about an employee of a company that goes through Len Bertain's War on Waste. It describes the War on Waste and the role that all employees, not just the story hero, play in business success. But it adds another dimension with the inclusion of the role that knowledge, particularly Tribal Knowledge, plays in any corporation. But the real theme of this book is the discussion that of the "Tribal Knowledge Paradox." The owner of the business in the fictionalized story is the student of the book's illustrious consultant who leads him to an understanding of what it is. But why call it "The Tribal Knowledge Paradox?" What does Tribal Knowledge have to do with The War on Waste? It turns out that effective change requires an honest engagement of all people and a consequent understanding of the company Tribal Knowledge. But the real issue of the book is how companies deal with the Tribal Knowledge and the people who possess it. That is where the paradox arises. Tribal Knowledge is the collective wisdom of the organization. It is the sum of all the knowledge. It is the knowledge used to deliver, to support, or to develop value for customers. But it is also all the knowledge that is wrong, imprecise, and useless. It is knowledge of the informal power structure and process or how things really work and how they ought to. It is knowledge of who constrains the process and who facilitates it. It is the knowledge that is squirreled away by employees who feel a need to protect their jobs by not sharing the information needed to do a job. This is part of the totality of the Tribal Knowledge that is often abused by management. But a subtle issue has been discovered over the 25 years of delivering the War on Waste and that is the change of strategy that occurs from a War on Waste. How and why strategy changes is revealed. Enjoy the story.

The Power of Paradox

The Power of Paradox PDF Author: H. Evan Woodhead
Publisher: powerofparadox.com
ISBN: 0973985836
Category : Education
Languages : en
Pages : 251

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Book Description


The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business

The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business PDF Author: William F. Heitman
Publisher: McGraw Hill Professional
ISBN: 1260122166
Category : Business & Economics
Languages : en
Pages : 352

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Book Description
Unlock your company’s true potential by eliminating knowledge work waste that’s hiding in plain sight.Back in 1987, Nobel laureate Robert Solow quipped, “You can see the computer age everywhere but in the productivity statistics.” This costly condition soon became known as the “productivity paradox.” Why does it persist today? Why do knowledge workers spend a third of their days on needless correction, avoidable work and overservice, despite existing office technology that could help, even automate, their actions? And why does nobody notice? The answers—and solutions—are in this book. The Knowledge Work Factory uncovers the well-intentioned waste that hides in plain sight within virtually every organization. It reveals the ingrained perceptual biases that trick our brains into accepting the status quo and missing breakthrough opportunities. It draws stunning parallels to industrial production, which cracked this very code over 100 years ago. Most importantly, it gives you an easy-to-follow, one-stop guide to boost efficiency, productivity, and morale among the very knowledge workers who struggle under the burden of the productivity paradox. Discover your organization’s true, untapped capacity. Maximize the productivity of every single knowledge worker. Uncover “better-than-best practices.” Reap benefits that drop straight to the bottom line. The power is in your hands—with The Knowledge Work Factory.

The Tribal Knowledge Paradigm

The Tribal Knowledge Paradigm PDF Author: Leonard F. Bertain, Ph.d.
Publisher: Createspace Independent Pub
ISBN: 9781481024327
Category : Business & Economics
Languages : en
Pages : 126

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Book Description
This book evolved from our 30 years of work as consultants. We learned a lot. We did field research about best business practices. We then used the insights from this research to create a “mash-up,” a hybrid of the best. We found out how you get everyone involved to change a culture. We also made some major discoveries that we will report in this book. And we found out something that surprised us. Quite frankly, it is obvious but we were not aware of how big it really was. It was this. All people love to help improve their work. They love it even more when they get good feedback for their successful actions. We found that people really like “earned respect.” This is the respect that you get from a leader and co-workers. The respect that we note here is a two way street. It comes from the leader down to the employee. And it goes up from the employee to the leader. It goes both ways. It is “earned respect.” This is best achieved from a successfully completed action that advances a shared sense of purpose. Publicly acknowledged, “earned respect” is by far the strongest motivator. It is the premium.The surprise here was how this came about. As you read this book, you will see that the basis of our work was the War on Waste. We will talk about that later in the book. Suffice it to say, it was an approach to change that puts people in teams. These were teams with a very strong purpose. They were charted to find problems and boy were they good at it.These teams made over 10,000 rock solid proposals to the CEOs and their executive teams. The result was we were able to observe major increases of profits in just about all of our 150 engagements. And we were able to see employees getting respect as they got involved in innovation. This was pretty exciting stuff. And we are describing a paradigm that will create the Innovation Culture that is the foundation of the success of any company in today's market.

The Dead and their Possessions

The Dead and their Possessions PDF Author: Cressida Fforde
Publisher: Routledge
ISBN: 1134568371
Category : Social Science
Languages : en
Pages : 359

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Book Description
Inspired by a key session for the World Archaeological Congress in South Africa, The Dead and their Possessions is the first book to tackle the principle, policy and practice of repatriating museum artefacts, rather than cultural heritage in general. Increasingly, indigenous people world-wide are asserting their fundamental right to determine the future of the human remains of their ancestors, and are requesting their return, often for reburial, with varying degrees of success. This repatriation campaign has become hugely significant in universities and museums where human remains uncovered through archaeological excavation have been retained for the scientific study of past populations. This book will be invaluable to those involved in the collection and repatriation of remains and cultural objects to indigenous groups.

Cognitive Foundations of Natural History

Cognitive Foundations of Natural History PDF Author: Scott Atran
Publisher: Cambridge University Press
ISBN: 9780521438711
Category : Science
Languages : en
Pages : 378

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Book Description
Inspired by a debate between Noam Chomsky and Jean Piaget, this work traces the development of natural history from Aristotle to Darwin, and demonstrates how the science of plants and animals has emerged from the common conceptions of folkbiology.

Compendium of Knowledge Solutions

Compendium of Knowledge Solutions PDF Author:
Publisher: ADB Knowledge Solutions
ISBN:
Category :
Languages : en
Pages : 427

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Book Description


Japan and the Enemies of Open Political Science

Japan and the Enemies of Open Political Science PDF Author: David Williams
Publisher: Routledge
ISBN: 1134833598
Category : Social Science
Languages : en
Pages : 372

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Book Description
The central argument of Japan and the Enemies of Open Political Science is that Eurocentric blindness is not a moral but a scientific failing. In this wide-ranging critique of Western social science, Anglo-American philosophy and French theory, Williams works on the premise that Japan is the most important political system of our time. He explains why social scientists have been so keen to ignore or denigrate Japan's achievements. If social science is to meet the needs of the `Pacific Century', it requires a sustained act of intellectual demolition and subsequent renewal.

Creating a Lean Culture

Creating a Lean Culture PDF Author: David Mann
Publisher: CRC Press
ISBN: 1439887853
Category : Business & Economics
Languages : en
Pages : 314

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Book Description
Winner of a Shingo Research and Professional Publication AwardThe new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involv

Tribe of Hackers Security Leaders

Tribe of Hackers Security Leaders PDF Author: Marcus J. Carey
Publisher: John Wiley & Sons
ISBN: 1119643767
Category : Computers
Languages : en
Pages : 264

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Book Description
Tribal Knowledge from the Best in Cybersecurity Leadership The Tribe of Hackers series continues, sharing what CISSPs, CISOs, and other security leaders need to know to build solid cybersecurity teams and keep organizations secure. Dozens of experts and influential security specialists reveal their best strategies for building, leading, and managing information security within organizations. Tribe of Hackers Security Leaders follows the same bestselling format as the original Tribe of Hackers, but with a detailed focus on how information security leaders impact organizational security. Information security is becoming more important and more valuable all the time. Security breaches can be costly, even shutting businessesand governments down, so security leadership is a high-stakes game. Leading teams of hackers is not always easy, but the future of your organization may depend on it. In this book, the world’s top security experts answer the questions that Chief Information Security Officers and other security leaders are asking, including: What’s the most important decision you’ve made or action you’ve taken to enable a business risk? How do you lead your team to execute and get results? Do you have a workforce philosophy or unique approach to talent acquisition? Have you created a cohesive strategy for your information security program or business unit? Anyone in or aspiring to an information security leadership role, whether at a team level or organization-wide, needs to read this book. Tribe of Hackers Security Leaders has the real-world advice and practical guidance you need to advance your cybersecurity leadership career.