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Author: Charles Feltman
Publisher:
ISBN: 9780988953864
Category :
Languages : en
Pages : 84
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Book Description
Author: Charles Feltman
Publisher:
ISBN: 9780988953864
Category :
Languages : en
Pages : 84
Get Book
Book Description
Author: Charles Feltman
Publisher: Thin Book Publishing
ISBN: 9780966537390
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This is a small book about a very important subject. A lot has been written about trust: about what it is and what it can do for people, families, companies, communities and countries. Often, good work is being sabotaged by interpersonal conflict, political infighting, paralysis, stagnation, apathy, or cynicism. Almost always, one can trace these problems to a breakdown in trust. It not only kills good work, it also inevitably creates some degree of misery, annoyance, fear, anger, frustration, resentment, and resignation. By contrast, in successful companies where people are innovative, engage in productive conflict and debate about ideas, and have fun working together, one can find strong trusting relationships. Having the trust of those you work with is too important not to be intentional about building and maintaining it. With this book, you will learn how to build and maintain strong trusting relationships with others, and repair trust when it is broken, by being intentional and consistent in your language and actions. Understanding and consistently demonstrating trustworthy language and behavior will help you earn and keep the trust of the people you work with.
Author: Ashley Reichheld
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author: Jacqueline M. Stavros
Publisher: Thin Book Publishing
ISBN: 9780982206805
Category : Appreciative inquiry
Languages : en
Pages : 0
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Book Description
"Very creative and enlightening. I strongly urge everyone to buy the book if you are looking for a new and unique way to conduct strategic planning." Strategy is everybody’s job - SOAR is the acronym of a new strategic planning process that is based on discovering and multiplying what the organization does well. SOAR takes the Appreciative Inquiry philosophy and applies it to provide a strategic thinking and dialogue process. The authors have been instrumental in developing this process and will share the concept and case studies to give you the confidence to try SOAR.
Author: Hilary Kinavey, MS, LPC
Publisher: Penguin
ISBN: 0593418662
Category : Self-Help
Languages : en
Pages : 321
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Book Description
A holistic and powerful framework for accepting and liberating our bodies, and ourselves. Have you ever felt uncomfortable or not “at home” in your body? In this book, the founders of Body Trust, licensed therapist Hilary Kinavey and registered dietician Dana Sturtevant, invite readers to break free from the status quo and reject a diet culture that has taken advantage and profited from trauma, stigma, and disembodiment, and fully reclaim and embrace their bodies. Informed by the personal body stories of the hundreds of people they have worked with, Reclaiming Body Trust delineates an intersectional, social justice−orientated path to healing in three phases: The Rupture, The Reckoning, and The Reclamation. Throughout, readers will be anchored by the authors’ innovative and revolutionary Body Trust framework to discover a pathway out of a rigid, mechanistic way of thinking about the body and into a more authentic, sustainable way to occupy and nurture our bodies.
Author: Paul J. Zak
Publisher: HarperChristian + ORM
ISBN: 0814437672
Category : Psychology
Languages : en
Pages : 275
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Book Description
Why is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry! For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them. In Trust Factor, neuroscientist Paul Zak shows that innate brain functions hold the answers we’ve been looking for. Put simply, the key to providing an engaging, encouraging, positive culture that keeps your employees energized is trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. Within this book, Zak explains topics such as: How brain chemicals affect behavior Why trust gets squashed How to stimulate trust within your employees And much more! This book also incorporates science-based insights for building high-trust organizations with successful examples from The Container Store, Zappos, and Herman Miller. Stop recycling the same ineffective strategies and programs for improving culture. By using the simple mechanisms in Trust Factor, you can create a perpetual trust-building cycle between your management and staff, thus ending stubborn workplace patterns.
Author: Hyler Bracey
Publisher: CreateSpace
ISBN: 9781453721186
Category : Self-Help
Languages : en
Pages : 126
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Book Description
This is NOT a book about the importance of trust. Building Trust is about HOW TO BUILD TRUST and maintain it. Very little of the materials on trust are practical and helpful. Of the thousands of pieces of writing on the topic of trust, almost none of them say: "Here's a step-by-step method for building trust - inter-personally and organizationally." Building Trust will tell you: Practical steps to improve trust. What you may be doing that's not helpful and why. What you may have believed about trust-building that won't really produce trust in the long haul. Ways to clean up broken or fractured trust.
Author: Tarun Khanna
Publisher: Berrett-Koehler Publishers
ISBN: 1523094850
Category : Business & Economics
Languages : en
Pages : 214
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Book Description
A Harvard Business School professor and international entrepreneur explains the crucial ingredient for success in the developing world. Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries the developed world has built up customs and institutions like enforceable contracts, an impartial legal system, credible regulatory bodies, even unofficial but respected sources of information like Yelp or Consumer Reports that have created a high level of what scholar and entrepreneur Tarun Khanna calls “ambient trust.” If a product is FDA-approved we feel confident it’s safe. If someone makes an untrue claim or breaks an agreement we can sue. Police don’t demand bribes to do their jobs. Certainly there are exceptions, but when brought to light they provoke a scandal, not a shrug. This is not the case in the developing world. But rather than become casualties of mistrust, Khanna shows that smart entrepreneurs adopt the mindset that, like it or not, it’s up to them to weave their own independent web of trust—with their employees, partners, clients, and customers—and with society as a whole. This can requires innovative approaches in places where the level of societal mistrust is so high that, as in one example Khanna provides, an official certification of quality simply arouses suspicion—and lowers sales! Using vivid examples from Brazil, China, India, Mexico and elsewhere, Khanna shows how entrepreneurs can build on existing customs and practices instead of trying to push against them. He highlights the role new technologies can play (but cautions that these are not panaceas), and explains how entrepreneurs can find dependable partners in national and local governments to create impact at scale
Author: Lauren Greenfield
Publisher: Chronicle Books
ISBN: 9780811856331
Category : Photography
Languages : en
Pages : 164
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Book Description
Critically acclaimed for "Girl Culture" and "Fast Forward," Greenfield continues her exploration of contemporary female culture with "Thin," a groundbreaking photographic exploration of eating disorders.
Author: Dashiell Hammett
Publisher: Wildside Press LLC
ISBN: 1667621114
Category : Fiction
Languages : en
Pages : 191
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Book Description
The Thin Man (1934) is a detective novel by Dashiell Hammett, made famouos by the series of movies based on it starring William Powell and Myrna Loy. The story is set in New York City during the Christmas season of 1932, in the last days of Prohibition in the United States. Nick Charles, a retired private detective, and Nora, his socialite wife, become embroiled in a mystery.
