The Telco Churn Management Handbook PDF Download

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The Telco Churn Management Handbook

The Telco Churn Management Handbook PDF Author: Rob Mattison
Publisher: Lulu.com
ISBN: 1411652037
Category : Technology & Engineering
Languages : en
Pages : 392

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Book Description
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.