Author: Rajul Chaturvedi
Publisher: Partridge Publishing
ISBN: 1543700055
Category : Business & Economics
Languages : en
Pages : 136
Book Description
If youre looking for a sales book by a management guru, then keep on searching. But if you want proven strategies from a humble, simple salesperson who worked his way up the ranks, then youve struck gold. Rajul Chaturvedi, a veteran salesman who has worked at some of the worlds most respected companies, including Gillette, Duracell, Henkel, and United Biscuit, walks you through the seven key components of sales calls: planning and preparation, observation, introduction, opening the call, presentation, objection handling, and closing the call. Drawing on his own experiences from thousands of sales calls, he shares simple steps to achieve success, including calling when you say you will, sticking to deadlines, and following a routine. He also outlines how salespeople are often the biggest barrier to their own success. Every word and action you take during a sales call leads to reactions and objections, and its imperative to take a structured, layered approach so you can maintain control over conversations and steer clear of problem areas. Boost your confidence and generate results with the lessons in The Seven Steps of an Effective Sales Call.
The Seven Steps to Closure
Author: Donna Joy Usher
Publisher:
ISBN: 9780987320704
Category : Divorce
Languages : en
Pages : 410
Book Description
Tara Babcock awakes the morning after her 30th birthday with a hangover that could kill an elephant, and the knowledge she is still no closer to achieving closure on her marriage breakup. Things go from bad to worse when she discovers that not only is her ex-husband Jake engaged to her cousin, but that he is also running for Lord Major of Sydney. Desperate to leave the destructive relationship behind and with nothing to lose, she decides, at the prompting of her three best friends, to follow the dubious advice from a magazine article, "Closure in Seven Easy Steps."
Publisher:
ISBN: 9780987320704
Category : Divorce
Languages : en
Pages : 410
Book Description
Tara Babcock awakes the morning after her 30th birthday with a hangover that could kill an elephant, and the knowledge she is still no closer to achieving closure on her marriage breakup. Things go from bad to worse when she discovers that not only is her ex-husband Jake engaged to her cousin, but that he is also running for Lord Major of Sydney. Desperate to leave the destructive relationship behind and with nothing to lose, she decides, at the prompting of her three best friends, to follow the dubious advice from a magazine article, "Closure in Seven Easy Steps."
The 7 Steps of an Effective Sales Call
Author: Rajul Chaturvedi
Publisher: Partridge Publishing
ISBN: 1543700055
Category : Business & Economics
Languages : en
Pages : 136
Book Description
If youre looking for a sales book by a management guru, then keep on searching. But if you want proven strategies from a humble, simple salesperson who worked his way up the ranks, then youve struck gold. Rajul Chaturvedi, a veteran salesman who has worked at some of the worlds most respected companies, including Gillette, Duracell, Henkel, and United Biscuit, walks you through the seven key components of sales calls: planning and preparation, observation, introduction, opening the call, presentation, objection handling, and closing the call. Drawing on his own experiences from thousands of sales calls, he shares simple steps to achieve success, including calling when you say you will, sticking to deadlines, and following a routine. He also outlines how salespeople are often the biggest barrier to their own success. Every word and action you take during a sales call leads to reactions and objections, and its imperative to take a structured, layered approach so you can maintain control over conversations and steer clear of problem areas. Boost your confidence and generate results with the lessons in The Seven Steps of an Effective Sales Call.
Publisher: Partridge Publishing
ISBN: 1543700055
Category : Business & Economics
Languages : en
Pages : 136
Book Description
If youre looking for a sales book by a management guru, then keep on searching. But if you want proven strategies from a humble, simple salesperson who worked his way up the ranks, then youve struck gold. Rajul Chaturvedi, a veteran salesman who has worked at some of the worlds most respected companies, including Gillette, Duracell, Henkel, and United Biscuit, walks you through the seven key components of sales calls: planning and preparation, observation, introduction, opening the call, presentation, objection handling, and closing the call. Drawing on his own experiences from thousands of sales calls, he shares simple steps to achieve success, including calling when you say you will, sticking to deadlines, and following a routine. He also outlines how salespeople are often the biggest barrier to their own success. Every word and action you take during a sales call leads to reactions and objections, and its imperative to take a structured, layered approach so you can maintain control over conversations and steer clear of problem areas. Boost your confidence and generate results with the lessons in The Seven Steps of an Effective Sales Call.
Innovate or Perish! Seven-Step Innovation Process to Meet the Challenges of Globalization
Author: Richard Sussman
Publisher: Productive Publications
ISBN: 155270534X
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Publisher: Productive Publications
ISBN: 155270534X
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Telephone Sales For Dummies
Author: Dirk Zeller
Publisher: John Wiley & Sons
ISBN: 1118051777
Category : Business & Economics
Languages : en
Pages : 292
Book Description
Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
Publisher: John Wiley & Sons
ISBN: 1118051777
Category : Business & Economics
Languages : en
Pages : 292
Book Description
Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
Becoming the Best in Our Field
Author: Michael V. Mulligan Ph.D.
Publisher: iUniverse
ISBN: 1450259596
Category : Business & Economics
Languages : en
Pages : 154
Book Description
Back Book Cover with Picture Dr. Mulligan has developed three workbooks that helps team unit leaders execute the Triangle Team Leadership Model: Becoming the Best in Our Field with direct reports. The first is this workbook, Becoming the Best in Our Field: The Team Unit Leader’s Plan. The second is Becoming the Best in Our Field: The Team Unit Plan and the third is Becoming the Best in Our Field: The Team Members’ Plan. This workbook, only for team unit leaders, helps them develop a plan that will transform themselves, direct reports and the team unit into the best in their work field. Dr. Mulligan also developed the Mulligan Leadership Analysis Survey to help employees grow as a leader. Dr. Mulligan obtained his Ph.D. in counseling psychology from the University of Georgia, M.A. in counseling from Michigan State University and B.A. from Alma College. Dr. Mulligan is certified as a Fellow Manager with the International Career Certification Institute. Dr. Mulligan directed Century 21's Leadership & Management Development Academy for several years and has been CEO of Mulligan & Associates, a career management consulting firm, for the last 25 years where he has personally counseled over 100 CEO's, 500 Chief Level Officers and 1,500 managers and professionals. Review www.mikemulliganphd.com to learn about the Triangle Team Leadership Model: Becoming the Best in Our Field program
Publisher: iUniverse
ISBN: 1450259596
Category : Business & Economics
Languages : en
Pages : 154
Book Description
Back Book Cover with Picture Dr. Mulligan has developed three workbooks that helps team unit leaders execute the Triangle Team Leadership Model: Becoming the Best in Our Field with direct reports. The first is this workbook, Becoming the Best in Our Field: The Team Unit Leader’s Plan. The second is Becoming the Best in Our Field: The Team Unit Plan and the third is Becoming the Best in Our Field: The Team Members’ Plan. This workbook, only for team unit leaders, helps them develop a plan that will transform themselves, direct reports and the team unit into the best in their work field. Dr. Mulligan also developed the Mulligan Leadership Analysis Survey to help employees grow as a leader. Dr. Mulligan obtained his Ph.D. in counseling psychology from the University of Georgia, M.A. in counseling from Michigan State University and B.A. from Alma College. Dr. Mulligan is certified as a Fellow Manager with the International Career Certification Institute. Dr. Mulligan directed Century 21's Leadership & Management Development Academy for several years and has been CEO of Mulligan & Associates, a career management consulting firm, for the last 25 years where he has personally counseled over 100 CEO's, 500 Chief Level Officers and 1,500 managers and professionals. Review www.mikemulliganphd.com to learn about the Triangle Team Leadership Model: Becoming the Best in Our Field program
Consensus-Oriented Decision-Making
Author: Tim Hartnett
Publisher: New Society Publishers
ISBN: 0865716897
Category : Business & Economics
Languages : en
Pages : 193
Book Description
For any group or organization to function effectively, it must be able to make decisions well. Consensus-Oriented Decision-Making is the first book to offer groups (and group facilitators) a clear and efficient path togenerating widespread agreement while fostering full participation and true collaboration. Poised to become the new standard for group facilitation, Consensus-Oriented Decision-Making combines: Deep insight into complex group dynamics Effective conflict resolution techniques Powerful communication skills. Groups using this simple, step-by step approach experience increased cohesion and commitment and stronger relationships as a result of their successful cooperation. Incorporating the principles of collaboration, inclusion, empathy, and open-mindedness, the CODM process encourages shared ownership of group decisions. The method can be used in any group situation, regardless of whether the final decision-making power rests with a single person or team, a vote of members, or unanimity. Business, government, non-profit, social and community organizations can all benefit from Consensus-Oriented Decision-Making. Whether you are a designated facilitator or an active participant, understanding this powerfulframework will help you contribute to the success of your group through achieving maximum participation and efficiency, a clearer decision-making process, better decisions, and improved group dynamics.
Publisher: New Society Publishers
ISBN: 0865716897
Category : Business & Economics
Languages : en
Pages : 193
Book Description
For any group or organization to function effectively, it must be able to make decisions well. Consensus-Oriented Decision-Making is the first book to offer groups (and group facilitators) a clear and efficient path togenerating widespread agreement while fostering full participation and true collaboration. Poised to become the new standard for group facilitation, Consensus-Oriented Decision-Making combines: Deep insight into complex group dynamics Effective conflict resolution techniques Powerful communication skills. Groups using this simple, step-by step approach experience increased cohesion and commitment and stronger relationships as a result of their successful cooperation. Incorporating the principles of collaboration, inclusion, empathy, and open-mindedness, the CODM process encourages shared ownership of group decisions. The method can be used in any group situation, regardless of whether the final decision-making power rests with a single person or team, a vote of members, or unanimity. Business, government, non-profit, social and community organizations can all benefit from Consensus-Oriented Decision-Making. Whether you are a designated facilitator or an active participant, understanding this powerfulframework will help you contribute to the success of your group through achieving maximum participation and efficiency, a clearer decision-making process, better decisions, and improved group dynamics.
The SAGE Encyclopedia of Theory in Counseling and Psychotherapy
Author: Edward S. Neukrug
Publisher: SAGE Publications
ISBN: 1483346498
Category : Social Science
Languages : en
Pages : 1275
Book Description
The SAGE Encyclopedia of Theory in Counseling and Psychotherapy is a two-volume source that traces theory and examines the beginnings of counseling and psychotherapy all the way to current trends and movements. This reference work draws together a team of international scholars that examine the global landscape of all the key counseling and psychotherapy theories and the theorists behind them while presenting them in context needed to understand their strengths and weaknesses. This is a quick, one-stop source that gives the reader the “who, what, where, how, and why” of contemporary counseling and psychotherapy theory. From historical context in which the theories were developed to the theoretical underpinnings which drive the theories, this reference encyclopedia has detailed and relevant information for all individuals interested in this subject matter. Features & Benefits: Approximately 335 signed entries fill two volumes available in a choice of print or electronic formats. Back matter includes a Chronology of theory within the field of counseling to help students put individual theories within a broader context. A Master Bibliography and a Resource Guide to key books, journals, and organizations guide students to further resources beyond the encyclopedia. The Reader’s Guide, a detailed Index and the Cross References combine for effective search-and-browse in the e-version and helps students take the next steps in their research journeys. This reference encyclopedia serves as an excellent source for any individual interested in the roots of contemporary counseling and psychotherapy theory. It is ideal for the public and professionals, as well as for students in counselor education programs especially those individuals who are pursuing a Masters level degree.
Publisher: SAGE Publications
ISBN: 1483346498
Category : Social Science
Languages : en
Pages : 1275
Book Description
The SAGE Encyclopedia of Theory in Counseling and Psychotherapy is a two-volume source that traces theory and examines the beginnings of counseling and psychotherapy all the way to current trends and movements. This reference work draws together a team of international scholars that examine the global landscape of all the key counseling and psychotherapy theories and the theorists behind them while presenting them in context needed to understand their strengths and weaknesses. This is a quick, one-stop source that gives the reader the “who, what, where, how, and why” of contemporary counseling and psychotherapy theory. From historical context in which the theories were developed to the theoretical underpinnings which drive the theories, this reference encyclopedia has detailed and relevant information for all individuals interested in this subject matter. Features & Benefits: Approximately 335 signed entries fill two volumes available in a choice of print or electronic formats. Back matter includes a Chronology of theory within the field of counseling to help students put individual theories within a broader context. A Master Bibliography and a Resource Guide to key books, journals, and organizations guide students to further resources beyond the encyclopedia. The Reader’s Guide, a detailed Index and the Cross References combine for effective search-and-browse in the e-version and helps students take the next steps in their research journeys. This reference encyclopedia serves as an excellent source for any individual interested in the roots of contemporary counseling and psychotherapy theory. It is ideal for the public and professionals, as well as for students in counselor education programs especially those individuals who are pursuing a Masters level degree.
Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018)
Author: Sebastiano Bagnara
Publisher: Springer
ISBN: 331996089X
Category : Technology & Engineering
Languages : en
Pages : 837
Book Description
This book presents the proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018), held on August 26-30, 2018, in Florence, Italy. By highlighting the latest theories and models, as well as cutting-edge technologies and applications, and by combining findings from a range of disciplines including engineering, design, robotics, healthcare, management, computer science, human biology and behavioral science, it provides researchers and practitioners alike with a comprehensive, timely guide on human factors and ergonomics. It also offers an excellent source of innovative ideas to stimulate future discussions and developments aimed at applying knowledge and techniques to optimize system performance, while at the same time promoting the health, safety and wellbeing of individuals. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors. This volume includes papers addressing the following topics: Safety and Health, and Slips, Trips and Falls.
Publisher: Springer
ISBN: 331996089X
Category : Technology & Engineering
Languages : en
Pages : 837
Book Description
This book presents the proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018), held on August 26-30, 2018, in Florence, Italy. By highlighting the latest theories and models, as well as cutting-edge technologies and applications, and by combining findings from a range of disciplines including engineering, design, robotics, healthcare, management, computer science, human biology and behavioral science, it provides researchers and practitioners alike with a comprehensive, timely guide on human factors and ergonomics. It also offers an excellent source of innovative ideas to stimulate future discussions and developments aimed at applying knowledge and techniques to optimize system performance, while at the same time promoting the health, safety and wellbeing of individuals. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors. This volume includes papers addressing the following topics: Safety and Health, and Slips, Trips and Falls.
Project Management Case Studies
Author: Harold Kerzner
Publisher: John Wiley & Sons
ISBN: 0470534591
Category : Business & Economics
Languages : en
Pages : 674
Book Description
The revised edition of the single-best source of project management case studies Project Management Case Studies, Second Edition presents the most comprehensive collection of project management case studies available today. Compiled by Harold Kerzner, the leading authority on project management, it offers more than ninety case studies that illustrate both successful implementation of project management by actual companies and pitfalls to avoid in a variety of real-world situations. Now with twenty-five new case studies, this new edition: Represents a wide range of industries, including medical and pharmaceutical, aerospace, manufacturing, automotive, finance and banking, and telecommunications Covers cutting-edge areas of construction and international project management Presents best practices and pitfalls of project management implementation in the real world Follows and supports preparation for the Project Management Professional (PMP®) Certification Exam Whether used with the latest edition of Harold Kerzner's landmark reference, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, or on its own, Project Management Case Studies, Second Edition is a valuable resource for students, as well as practicing engineers and managers. Other powerful tools by Harold Kerzner: Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Ninth Edition (0-471-74187-6) Project Management Workbook and PMP®/CAPM® Exam Study Guide, Ninth Edition (0-471-76076-5) (CAPM, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)
Publisher: John Wiley & Sons
ISBN: 0470534591
Category : Business & Economics
Languages : en
Pages : 674
Book Description
The revised edition of the single-best source of project management case studies Project Management Case Studies, Second Edition presents the most comprehensive collection of project management case studies available today. Compiled by Harold Kerzner, the leading authority on project management, it offers more than ninety case studies that illustrate both successful implementation of project management by actual companies and pitfalls to avoid in a variety of real-world situations. Now with twenty-five new case studies, this new edition: Represents a wide range of industries, including medical and pharmaceutical, aerospace, manufacturing, automotive, finance and banking, and telecommunications Covers cutting-edge areas of construction and international project management Presents best practices and pitfalls of project management implementation in the real world Follows and supports preparation for the Project Management Professional (PMP®) Certification Exam Whether used with the latest edition of Harold Kerzner's landmark reference, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, or on its own, Project Management Case Studies, Second Edition is a valuable resource for students, as well as practicing engineers and managers. Other powerful tools by Harold Kerzner: Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Ninth Edition (0-471-74187-6) Project Management Workbook and PMP®/CAPM® Exam Study Guide, Ninth Edition (0-471-76076-5) (CAPM, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)
7 Steps to a Language-Rich, Interactive Foreign Language Classroom
Author: Anna Matis
Publisher: SEIDLITZ EDUCATION, LLC
ISBN: 1732194807
Category : Education
Languages : en
Pages : 181
Book Description
The 7 Steps to a Language-Rich, Interactive Foreign Language Classroom are research-based strategies designed to increase comprehensible input and provide low-stress opportunities for language output and interaction. These practical techniques provide an essential foundation that ensures students are motivated and engaged, while offering access points to any target language in a way that is easy to implement and comprehensively scaffolded.
Publisher: SEIDLITZ EDUCATION, LLC
ISBN: 1732194807
Category : Education
Languages : en
Pages : 181
Book Description
The 7 Steps to a Language-Rich, Interactive Foreign Language Classroom are research-based strategies designed to increase comprehensible input and provide low-stress opportunities for language output and interaction. These practical techniques provide an essential foundation that ensures students are motivated and engaged, while offering access points to any target language in a way that is easy to implement and comprehensively scaffolded.