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Author: The Kpi The KPI Institute
Publisher:
ISBN: 9781514851791
Category :
Languages : en
Pages : 36
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Sales and Customer Service, The KPI Institute provides professionals a useful resource for novices and experts alike.It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major components of the Sales and Customer Service departments.
Author: The Kpi The KPI Institute
Publisher:
ISBN: 9781514851791
Category :
Languages : en
Pages : 36
Get Book Here
Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Sales and Customer Service, The KPI Institute provides professionals a useful resource for novices and experts alike.It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major components of the Sales and Customer Service departments.
Author: The Kpi The KPI Institute
Publisher: CreateSpace
ISBN: 9781511828758
Category :
Languages : en
Pages : 324
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs), The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system at operational level. The KPI taxonomy presented in the dictionary covers all major function an organization can have (16 different departments), regardless of its industry specifics: Accounting Corporate Services Corporate Social Responsibility Finance Governance, Compliance and Risk HSSE (Health, Safety and Security) Human Resources Information Technology Knowledge and Innovation Management Marketing and Communications Online Presence- eCommerce Portfolio and Project Management Production & Quality Management Sales and Customer Service Supply Chain, Procurement, Distribution
Author: Madeline Bodin
Publisher: CRC Press
ISBN: 1578200954
Category : Technology & Engineering
Languages : en
Pages : 234
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Book Description
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Author: Khristian Leslie
Publisher: Khristian Leslie
ISBN:
Category : Business & Economics
Languages : en
Pages : 21
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Book Description
A collection and description of terms, idioms and tools accepted and utilized in the general sales community.
Author: Rainer Alt
Publisher: Springer Nature
ISBN: 3658360569
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
Fintech Dictionary - What is a blockchain framework? What is crowdlending or an ICO? The Fintech Dictionary helps readers in clarifying key terms that have emerged in the vivid field of financial technology (fintech). It links keywords from banking and insurance, from information technology as well as from innovation management – similar to the „melting pot“ of terms in reality. The collection of over 830 keywords presents the reader concise and up-to-date definitions of terms in an alphabetical order. It should serve students and interested parties from academia and practice alike.
Author: The Kpi The KPI Institute
Publisher:
ISBN: 9781517309787
Category :
Languages : en
Pages : 34
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Professional Services industries, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Professional Services industries, such as: - Accounting Services- Business Consulting- Engineering- Legal Practice- Recruitment / Employment Activities
Author: The Kpi The KPI Institute
Publisher: CreateSpace
ISBN: 9781515295518
Category :
Languages : en
Pages : 32
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Corporate Services, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major Corporate Services functions, such as: - Administration / Office Support - Corporate Travel - Facilities / Property Management - Legal Services
Author: Roz Combley
Publisher: Cambridge University Press
ISBN: 0521122503
Category : Business & Economics
Languages : en
Pages : 993
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Book Description
The most up-to-date business English dictionary created specially for learners of English.
Author: The Kpi The KPI Institute
Publisher: CreateSpace
ISBN: 9781511828772
Category :
Languages : en
Pages : 476
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs), The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers 25 different economic activities, by illustrating industry specific KPIs: Agriculture Arts and Culture Construction and Capital Works Customs Education and Training Financial Institutions Government - Local Government - State / Federal Healthcare Hospitality and Tourism Infrastructure Operations Manufacturing Media Non-profit / Non-governmental Postal and Courier Services Professional Services Publishing Real Estate / Property Resources Retail Sport Management Sports Telecommunications / Call Center Transportation Utilities Some of these KPIs can be used at strategic levels, while others can be monitored at operational level given the particularities of operations.
Author: The Kpi The KPI Institute
Publisher:
ISBN: 9781515016311
Category :
Languages : en
Pages : 32
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Book Description
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Marketing and Communications, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Marketing and Communications Department, such as: - Advertising- Marketing- Public Relations
