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Author: Scott Steinford
Publisher:
ISBN: 9780692084571
Category :
Languages : en
Pages : 140
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Book Description
Do you know the value of relationships? In today's culture, trust is the ultimate commodity. But how do you foster it in such a broken world? Through the power of transparency. In The ROI of Trust Transparency, Scott Steinford breaks down the elements and tactics to introduce a culture of openness that will allow you and your company to grow, from the individual to the corporate level. After reading this book, readers will: Understand how to establish a sustainable competitive advantage based on TrustTransparency; Practice the paradigm-shifting singular concept of TrustTransparency to enrich your relationships with suppliers, employees, and customers; Learn to use TrustTransparency as a measurable asset within your organization. When Scott first introduced me to Trust Transparency, I immediately saw how useful and applicable it is across all industries and invited him in to speak to my clients. In my consulting practice, I regularly observe two common opportunities for improving performance and culture - trust and communication - and this book nails it! It provides not only a profound understanding of their importance in both business and personal relationships but strong examples of how to improve. - Shawn M. Galloway - President, ProAct Safety, Inc. We often assume that trust and transparency in business show weakness or naiveté. Well, Scott has answered that question with the ROI of TrustTransparency. Scott has both the scars and the insight to write this book and the passion to change how we think about TrustTransparency as the missing link to success in life and business. - Loren Israelsen - President, United Natural Products Alliance Scott is a paradigm-busting, game-changing, big vision thought leader. Scott's unique receipt for success with TrustTransparency is a just in time gem for the business world. Executives across the globe should read this book and appreciate the insight and roadmap to improved relationships, productivity, and profitability Scott has set forth. A must-read for anyone with a desire to do and be more. - Dr. Bridgette Chambers - Entrepreneur - Author & Speaker
Author: Scott Steinford
Publisher:
ISBN: 9780692084571
Category :
Languages : en
Pages : 140
Get Book Here
Book Description
Do you know the value of relationships? In today's culture, trust is the ultimate commodity. But how do you foster it in such a broken world? Through the power of transparency. In The ROI of Trust Transparency, Scott Steinford breaks down the elements and tactics to introduce a culture of openness that will allow you and your company to grow, from the individual to the corporate level. After reading this book, readers will: Understand how to establish a sustainable competitive advantage based on TrustTransparency; Practice the paradigm-shifting singular concept of TrustTransparency to enrich your relationships with suppliers, employees, and customers; Learn to use TrustTransparency as a measurable asset within your organization. When Scott first introduced me to Trust Transparency, I immediately saw how useful and applicable it is across all industries and invited him in to speak to my clients. In my consulting practice, I regularly observe two common opportunities for improving performance and culture - trust and communication - and this book nails it! It provides not only a profound understanding of their importance in both business and personal relationships but strong examples of how to improve. - Shawn M. Galloway - President, ProAct Safety, Inc. We often assume that trust and transparency in business show weakness or naiveté. Well, Scott has answered that question with the ROI of TrustTransparency. Scott has both the scars and the insight to write this book and the passion to change how we think about TrustTransparency as the missing link to success in life and business. - Loren Israelsen - President, United Natural Products Alliance Scott is a paradigm-busting, game-changing, big vision thought leader. Scott's unique receipt for success with TrustTransparency is a just in time gem for the business world. Executives across the globe should read this book and appreciate the insight and roadmap to improved relationships, productivity, and profitability Scott has set forth. A must-read for anyone with a desire to do and be more. - Dr. Bridgette Chambers - Entrepreneur - Author & Speaker
Author: Ashley Reichheld
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author: Richard Foster-Fletcher
Publisher: Bloomsbury Business
ISBN: 9781399403344
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Todd Caponi
Publisher: IdeaPress Publishing
ISBN: 9781646870226
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
The future of sales is radically transparent. Are you ready for it? Today, anyone buying anything relies on reviews and feedback shared by strangers and often trust those anonymously posted experiences more than the claims made by the providers of the products or services themselves. They expect to see the full picture and find out all of the pros and cons before making any purchase. And the larger the purchase, the greater the demand for transparency. What if the key to selling was to do exactly the opposite of what most sales courses tell you to do? It may be hard to imagine, but something as counterintuitive as leading with your flaws can result in faster sales cycles, increased win rates, and makes competing with you almost impossible. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. In this groundbreaking book, award winning sales leader Todd Caponi will reveal his hard-earned secrets for engaging potential buyers with unexpected honesty and understanding the buying brain to get the deal you want, while delighting your customer with the experience.
Author: Robert MacIntosh
Publisher: Goodfellow Publishers Ltd
ISBN: 1910158496
Category : Business & Economics
Languages : en
Pages : 241
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Book Description
Covering the major management disciplines, Introducing Management in a Global Context provides an introductory overview of key topic areas and to glimpse the latest research in domains such as strategy, technology and change, economics and development, politics and the social world, marketing, ethics and corporate decision making.
Author: Joel Peterson
Publisher: AMACOM
ISBN: 081443746X
Category : Business & Economics
Languages : en
Pages : 146
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Book Description
Because of trust in leadership, in each other, and in the mission, a tiny company like John Deere grew into a worldwide leader. On the opposite spectrum, a lack of trust is what eventually sank the seemingly unsinkable corporation of Enron. A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls.In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Peterson has found that, when freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust, including:• Start with integrity• Invest in respect• Empower everyone• Require accountability• Keep everyone informed• And much more!As Peterson notes, “When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering.” With this indispensable resource for businesses large and small, you will learn how to plant the seeds of trust throughout your organization--and reap the rewards of reputation, profits, and success!
Author: Andrew Schnackenberg
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Transparency is often cited as essential to the trust stakeholders place in organizations. However, a clear understanding of the meaning and significance of transparency has yet to emerge in the stakeholder literature. We synthesize prior research to advance a conceptual definition of transparency and articulate its dimensions, and posit how transparency contributes to trust in organization-stakeholder relationships. We draw from this analysis to explicate the mechanisms organizations can employ that influence transparency perceptions.
Author: Joel Peterson
Publisher:
ISBN: 9781400217427
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
JetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations, in this groundbreaking expanded edition of The 10 Laws of Trust. Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. In The 10 Laws of Trust Expanded Edition, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering." With compelling examples, Peterson details how to establish and maintain a culture of trust, including: Start with integrity * Invest in respect * Empower everyone * Require accountability * Create a winning vision * Keep everyone informed * Budget in line with expectations * Embrace conflict * Forget "you" to become an effective leader * And more. With this book in hand, you'll be able to plant the seeds of trust--and reap the rewards of reputation, profits, and success. This fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it.
Author: M. Tamra Chandler
Publisher: Berrett-Koehler Publishers
ISBN: 162656678X
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
A step-by-step guide to creating a performance management solution tailored to your organization's needs and goals in order to meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance.
