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Author: Ken Blanchard
Publisher: Harper Collins
ISBN: 0688123163
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Author: Ken Blanchard
Publisher: Harper Collins
ISBN: 0688123163
Category : Business & Economics
Languages : en
Pages : 166
Get Book Here
Book Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Author: Darren Carrington
Publisher: Xulon Press
ISBN: 1619963582
Category : Fiction
Languages : en
Pages : 456
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Book Description
"Ricky Katana was at the peak of his career and could see his dream of becoming heavyweight champion of the world within his grasp, when that dream suddenly came crashing down around him. Now left with a broken body and spirit, Ricky feels he must choose between the career he loves and the child he loves. Life takes Ricky by surprise when he realizes that what he needs the most is the last thing he ever thought he needed. The only question left is whether Ricky Katana can let go of his fears, arise out of the ashes, and go farther than he ever thought possible..."
Author: Rainald Goetz
Publisher:
ISBN: 9781913097196
Category : Fiction
Languages : en
Pages : 260
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Book Description
An unapologetic embrace of the nightlife, this fragmentary novel attempts to capture the feel of debauchery from within.
Author: Mireille Silcott
Publisher: ECW Press
ISBN: 1550223836
Category : AIDS (Disease)
Languages : en
Pages : 205
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Book Description
Through hundreds of interviews with DJ's, recording artists, producers, promoters, drug lords, club celbrities, and nightworld casualties, this book takes readers into the deepest recesses of the electronic dance culture, uncovering secrets and stories never before seen inprints. Starting with club culture in the 70s and 80s the book inlcudes such greats as DJ Frankie Bones, the acid fuelled dreams of SF's Full Moon beach parties, Florida's DJ Icey, right up to the twelve hour post-aids muscle raves of the cross coutnry gay circuit parties.
Author: Neville Watson
Publisher: Djhistory.com
ISBN: 9780956189615
Category : Rave culture
Languages : en
Pages : 0
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Book Description
ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. -- This access code card gives you access to all of MySearchLab's tools and resources, including a complete eText of your book! This access code card is only available packaged with a new textbook and at no additional cost. You can also buy immediate access to MySearchLab with Pearson eText online with a credit card atwww.mysearchlab.com. This is the product access code card for MySearchLab and does not include the actual bound book. Updated it its 14th edition, Understanding Public Policy focuses on the policy challenges confronting the Obama administration. This edition provides students with a close up look at the American healthcare system, current economic policies, issues of homeland security and defense policy among many other current event and issues shaping public policy today. The gold-standard for introductory public policy texts, Understanding Public Policy is designed to provide readers with concrete tools for both understanding and analyzing public policy.
Author: Len Tau
Publisher: Morgan James Publishing
ISBN: 1642797820
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
In Raving Patients, Dr. Len Tau, a practicing dentist in Philadelphia and online reputation specialist, shares simple tips and best practices to become visible and demonstrate credibility online. Dental practices waste thousands of dollars and hundreds of hours trying to find new patients using methods that may have worked decades ago but no longer work today. Raving Patients teaches dentists how to get exponentially better marketing results for a fraction of the time and money using a simple combination of online and offline reputation marketing strategies that take only minutes to implement. The strategies within Raving Patients help dental practices rise up search engine results when patients in their area search for new dentists. Dr. Tau also presents proven methodologies that help dental practices stand out as the practice of choice in their area. This generates a steady flow of patients who are more likely to move forward with treatment recommendations than other dental marketing strategies.
Author: Paul Krassner
Publisher: Catapult
ISBN: 1593765037
Category : Biography & Autobiography
Languages : en
Pages : 417
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Book Description
Uncensored, uncontained, and thoroughly demented, the memoirs of Paul Krassner are back in an updated and expanded edition. Paul Krassner, “father of the underground press” (People magazine), founder of the Realist, political radical, Yippie, and award-winning stand-up satirist, shares his stark raving adventures with the likes of Lenny Bruce, Abbie Hoffman, Norman Mailer, Ken Kesey, Groucho Marx, and Squeaky Fromme, revealing the patriarch of counterculture’s ultimate, intimate, uproarious life on the fringes of society. Whether he’s writing about his friendship with controversial comic Lenny Bruce, introducing Groucho Marx to LSD, his investigation of Scientology, or John Kennedy’s cadaver, no subject is too sacred to be skewered by Krassner. And yet his stories are soulful and philosophical, always authentic to his iconoclastic brand of personal journalism. As Art Spiegelman said, “Krassner is one of the best minds of his generational to be destroyed by madness, starving, hysterical, naked—but mainly hysterical. His true wacky, wackily true autobiography is the definitive book on the sixties.”
Author: Jimi Fritz
Publisher: Smallfry Publishing
ISBN: 9780968572108
Category : Music
Languages : en
Pages : 288
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Book Description
Author: Graham St John
Publisher: Routledge
ISBN: 1134379714
Category : Religion
Languages : en
Pages : 400
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Book Description
The collection provides insights on developments in post-traditional religiosity (especially 'New Age' and 'Neo-Paganism') through studies of rave's Gnostic narratives of ascensionism and re-enchantment, explorations of the embodied spirituality and millennialist predispositions of dance culture, and investigations of transnational digital-art countercultures manifesting at geographic locations as diverse as Goa, India, and Nevada's Burning Man festival. Contributors examine raving as a new religious or revitalization movement; a powerful locus of sacrifice and transgression; a lived bodily experience; a practice comparable with world entheogenic rituals; and as evidencing a new Orientalism. Rave Culture and Religion will be essential reading for advanced students and academics in the fields of sociology, cultural studies and religious studies.
Author: Adolph Moser
Publisher: Landmark Editions
ISBN:
Category : Juvenile Nonfiction
Languages : en
Pages : 72
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Book Description
Describes various ways children can control their anger.
