The Quality Management Sourcebook

The Quality Management Sourcebook PDF Author: Christine Avery
Publisher: Routledge
ISBN: 1134840241
Category : Business & Economics
Languages : en
Pages : 711

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Book Description
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

The Quality Management Sourcebook

The Quality Management Sourcebook PDF Author: Christine Avery
Publisher: Routledge
ISBN: 1134840241
Category : Business & Economics
Languages : en
Pages : 711

Get Book Here

Book Description
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Strategic Operations Management

Strategic Operations Management PDF Author: Steve Brown
Publisher: Routledge
ISBN: 0415587360
Category : Business & Economics
Languages : en
Pages : 514

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Book Description
This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management. Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.

Library Management in Electronic Environment

Library Management in Electronic Environment PDF Author: Krishan Kumar
Publisher: Har-Anand Publications
ISBN: 9788124112090
Category : Libraries
Languages : en
Pages : 330

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Book Description
Over the years many of the libraries have become large and complex organisations presenting a challenge to a librarian. Managing a large library is a highly specialised and complicated job. Due to changing environment, especially technological one, his job has become very challenging. A librarian in such an environment should have a managerial ability of a high order, and possess different kinds of skills including technical skills in the application of information technology with adequate knowledge to solve multidimensional problems. Keeping in view, the requirements of students of library and information science, the book presents a framework of basic knowledge of management in electronic environment. Emphasis has been laid on basic issues and concepts of management. Principles of management and theories of management have been explained. Library routines have been described adequately, keeping in view the application of information technology.

Quality Health Care

Quality Health Care PDF Author: Robert C. Lloyd
Publisher: Jones & Bartlett Learning
ISBN: 9780763748050
Category : Business & Economics
Languages : en
Pages : 378

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Book Description
Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward quality measurement. Finally, this book shows you how to analyze your data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.

The Stress Management Sourcebook

The Stress Management Sourcebook PDF Author: J. Barton Cunningham
Publisher: McGraw Hill Professional
ISBN: 0071392238
Category : Self-Help
Languages : en
Pages : 344

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Book Description
It's no secret that there is a near-epidemic of stress and stress-related diseases in the United States. Here with the cure is The Stress Management Sourcebook. Filled with useful stress-assessment tests and practical, holistic stress-reduction techniques, this second edition will enable readers to "tame the dragon" of stress in their daily lives.

Quality Management Perspective & Approach

Quality Management Perspective & Approach PDF Author: Christopher Lourens
Publisher: Emperor Books
ISBN: 1999635809
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
Available as a hardback and paperback - email: [email protected] This book is easy-to-understand and informative, and serves as an invaluable resource for all those who wish to improve an organization’s processes and the quality of its products and services. It is especially valuable for those in industries who are working or wish to commence working with Chinese companies. For management in China - and elsewhere in the world - it gives a comprehensive new perspective and includes material to make improvements in quality matters at all levels within their companies. Quality Management Perspective & Approach: Managing and improving quality in China, and elsewhere in the world ........ - Provides an insight into matters affecting Quality Management within Chinese industrial organisations - Outlines supportive values of a quality management culture - Includes observations and narratives of experiences that illustrate various approaches that have been employed to overcome quality deficiencies, improve product quality and enhance quality management - Explains successfully established “best practices” of an evolved and improved Quality Management - Identifies aspects that make Quality Management an integrated part of an organisation’s overall management system - Describes easy-to-apply quality tools and practical techniques, and gives examples of their application

TOTAL QUALITY MANAGEMENT

TOTAL QUALITY MANAGEMENT PDF Author: Dr. Raj Bala Sharma
Publisher: Lulu.com
ISBN: 1329530306
Category :
Languages : en
Pages : 165

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Book Description


Handbook of Public Management Practice and Reform

Handbook of Public Management Practice and Reform PDF Author: Kuo-Tsai Liou
Publisher: CRC Press
ISBN: 9780824704292
Category : Political Science
Languages : en
Pages : 818

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Book Description
Outlining the origins, motivations, strategies, implementations, and effectiveness of reform policies and programs, Handbook of Public Management Practice and Reform examines changes and challenges in major areas of public administration, including budgeting, finance, human resources, and organizational management, reviews the lessons of reform, and addresses new ideas and emerging issues. Discussing the development and contribution of public administration education, research, and professional associations, the book covers decentralization and deregulation, institutional arrangement and support, and cooperation between public and nonprofit organizations.

Strategic Management of Information Services

Strategic Management of Information Services PDF Author: Shiela Corrall
Publisher: Routledge
ISBN: 1135477485
Category : Language Arts & Disciplines
Languages : en
Pages : 397

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Book Description
An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.

Pain Management

Pain Management PDF Author: Harriët Wittink
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 458

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Book Description
Accompanying CD-ROM contains ... "quality-of-life questionnaires."--P. x.