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Author: John E. Bauer
Publisher: ASQ Quality Press
ISBN: 9780873896900
Category : Business & Economics
Languages : en
Pages : 217
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Book Description
Author: John E. Bauer
Publisher: ASQ Quality Press
ISBN: 9780873896900
Category : Business & Economics
Languages : en
Pages : 217
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Book Description
Author:
Publisher:
ISBN: 9781621980551
Category : Quality assurance
Languages : en
Pages : 217
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Book Description
Author: Thomas Pyzdek
Publisher: McGraw Hill Professional
ISBN: 0071799257
Category : Technology & Engineering
Languages : en
Pages : 512
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Book Description
The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2
Author:
Publisher:
ISBN:
Category : Quality assurance
Languages : en
Pages : 0
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Book Description
Author: Frank Bomarius
Publisher: Springer
ISBN: 3540448136
Category : Computers
Languages : en
Pages : 394
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Book Description
The Third International Conference on Product Focused Software Process Improvement (PROFES 2001) continued the success of the PROFES’99 and PROFES 2000 conferences. PROFES 2001 was organized in Kaiserslautern, Germany, September 10 13, 2001. The PROFES conference has its roots in the PROFES Esprit project (http://www.ele.vtt.fi/profes/), but it quickly evolved into a full fledged general purpose conference in 1999 and since then it has gained wide spread international popularity. As in previous years, the main theme of PROFES 2001 was professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by software process assessment, software measurement, process modeling, and technology transfer and has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice as well as relevant research results from academia. The purpose of the conference is to bring to light the most recent findings and results in the area and to stimulate discussion between the researchers, experienced professionals, and technology providers for SPI.
Author: Rory V. Connor
Publisher: Springer Science & Business Media
ISBN: 3642222056
Category : Computers
Languages : en
Pages : 322
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Book Description
This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implementation; SPI and improvement methods; SPI organization; SPI people/ teams; SPI and reuse; selected key notes for SPI implementation.
Author: Ralf Kneuper
Publisher: Springer
ISBN: 331998845X
Category : Computers
Languages : en
Pages : 359
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Book Description
This book provides a comprehensive overview of the field of software processes, covering in particular the following essential topics: software process modelling, software process and lifecycle models, software process management, deployment and governance, and software process improvement (including assessment and measurement). It does not propose any new processes or methods; rather, it introduces students and software engineers to software processes and life cycle models, covering the different types ranging from “classical”, plan-driven via hybrid to agile approaches. The book is structured as follows: In chapter 1, the fundamentals of the topic are introduced: the basic concepts, a historical overview, and the terminology used. Next, chapter 2 covers the various approaches to modelling software processes and lifecycle models, before chapter 3 discusses the contents of these models, addressing plan-driven, agile and hybrid approaches. The following three chapters address various aspects of using software processes and lifecycle models within organisations, and consider the management of these processes, their assessment and improvement, and the measurement of both software and software processes. Working with software processes normally involves various tools, which are the focus of chapter 7, before a look at current trends in software processes in chapter 8 rounds out the book. This book is mainly intended for graduate students and practicing professionals. It can be used as a textbook for courses and lectures, for self-study, and as a reference guide. When used as a textbook, it may support courses and lectures on software processes, or be used as complementary literature for more basic courses, such as introductory courses on software engineering or project management. To this end, it includes a wealth of examples and case studies, and each chapter is complemented by exercises that help readers gain a better command of the concepts discussed.
Author: Pekka Abrahamsson
Publisher: Springer
ISBN: 3540753818
Category : Computers
Languages : en
Pages : 234
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Book Description
This book constitutes the refereed proceeding of the 14th European Software Process Improvement Conference, EuroSPI 2007, held in Potsdam, Germany, in September 2007. The papers are organized in topical sections on enforcement, alignment, tailoring. There is focus on SME issues, improvement analysis and empirical studies, new avenues of SPI, SPI methodologies, as well as testing and reliability.
Author: Oktaba, Hanna
Publisher: IGI Global
ISBN: 1599049082
Category : Business & Economics
Languages : en
Pages : 394
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Book Description
Software engineering is of major importance to all enterprises; however, the key areas of software quality and software process improvement standards and models are currently geared toward large organizations, where most software organizations are small and medium enterprises. Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies offers practical and useful guidelines, models, and techniques for improving software processes and products for small and medium enterprises, utilizing the authoritative, demonstrative tools of case studies and lessons learned to provide academics, scholars, and practitioners with an invaluable research source.
Author: Shi Kuo Chang
Publisher: World Scientific
ISBN: 9812389717
Category : Computers
Languages : en
Pages : 939
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Book Description
This is the first handbook to cover comprehensively both software engineering and knowledge engineering OCo two important fields that have become interwoven in recent years. Over 60 international experts have contributed to the book. Each chapter has been written in such a way that a practitioner of software engineering and knowledge engineering can easily understand and obtain useful information. Each chapter covers one topic and can be read independently of other chapters, providing both a general survey of the topic and an in-depth exposition of the state of the art. Practitioners will find this handbook useful when looking for solutions to practical problems. Researchers can use it for quick access to the background, current trends and most important references regarding a certain topic. The handbook consists of two volumes. Volume One covers the basic principles and applications of software engineering and knowledge engineering. Volume Two will cover the basic principles and applications of visual and multimedia software engineering, knowledge engineering, data mining for software knowledge, and emerging topics in software engineering and knowledge engineering. Sample Chapter(s). Chapter 1.1: Introduction (97k). Chapter 1.2: Theoretical Language Research (97k). Chapter 1.3: Experimental Science (96k). Chapter 1.4: Evolutionary Versus Revolutionary (108k). Chapter 1.5: Concurrency and Parallelisms (232k). Chapter 1.6: Summary (123k). Contents: Computer Language Advances (D E Cooke et al.); Software Maintenance (G Canfora & A Cimitile); Requirements Engineering (A T Berztiss); Software Engineering Standards: Review and Perspectives (Y-X Wang); A Large Scale Neural Network and Its Applications (D Graupe & H Kordylewski); Software Configuration Management in Software and Hypermedia Engineering: A Survey (L Bendix et al.); The Knowledge Modeling Paradigm in Knowledge Engineering (E Motta); Software Engineering and Knowledge Engineering Issues in Bioinformatics (J T L Wang et al.); Conceptual Modeling in Software Engineering and Knowledge Engineering: Concepts, Techniques and Trends (O Dieste et al.); Rationale Management in Software Engineering (A H Dutoit & B Paech); Exploring Ontologies (Y Kalfoglou), and other papers. Readership: Graduate students, researchers, programmers, managers and academics in software engineering and knowledge engineering."
