Handbook of Conflict Management Research PDF Download
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Author: Oluremi B. Ayoko
Publisher: Edward Elgar Publishing
ISBN: 1781006946
Category : Psychology
Languages : en
Pages : 563
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Book Description
This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading
Author: Carsten K. W. De Dreu
Publisher: SIOP Organizational Frontiers Series
ISBN: 9780415651110
Category : Conflict management
Languages : en
Pages : 0
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Book Description
This volume in SIOP's Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which aims to place conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict processes, and conflict consequences. In addition, it stimulates modeling conflict at work at relevant levels of analyses: the interpersonal and group, and the organizational. It is appropriate for scholars and practitioners in the areas of industrial-organizational psychology, human resource management, organizational behavior, applied psychology, and social psychology.
Author: Paul Randolph
Publisher: Bloomsbury Publishing
ISBN: 1472922999
Category : Law
Languages : en
Pages : 224
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Book Description
This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.
Author: William K. Roche
Publisher: Oxford Handbooks
ISBN: 0199653674
Category : Business & Economics
Languages : en
Pages : 577
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Book Description
New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Author: Deborah Kolb
Publisher: SAGE
ISBN: 9780803941618
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.
Author: Patricia Elgoibar
Publisher: Springer
ISBN: 3319314750
Category : Psychology
Languages : en
Pages : 243
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Book Description
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Joseph S. Himes
Publisher: University of Georgia Press
ISBN: 0820332704
Category : Social Science
Languages : en
Pages : 346
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Book Description
The scope and content of Conflict and Conflict Management derive from some of the most frequently asked questions about the subject. What is social conflict? What are its prominent characteristics and most common forms? Is conflict inevitable? How do social structure and unequal distribution of power affect the prevalence and nature of conflict? Are there positive consequences of conflict? What actions can be taken to prevent conflict? Can conflict be predicted and forestalled? Joseph S. Himes effectively demonstrates that contemporary social science can provide answers to most of these questions. His responses to the questions are drawn from social science literature, theory, and research and are organized around two central issues: the effort to understand social conflict and the task of managing it. Conflict and Conflict Management is divided into two sections, each covering one of these two central issues. The importance of Himes's overview is threefold. In the first place, it unites recent theory and research in a systematic synthesis. Secondly, it grounds the strategies of conflict management in a theory of conflict causation, thus providing a rationale for the strategies discussed. And finally, his work illuminates the study of social conflict by differentiating legitimate from nonlegitimate expressions and thus clarifies both the task of analysis and the business of management.
Author: Carsten K W De Dreu
Publisher: SAGE
ISBN: 9780761950912
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations. Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink a
Author: Peter T. Coleman
Publisher: HMH
ISBN: 0544149149
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review
Author: Oluremi B. Ayoko
Publisher: Edward Elgar Publishing
ISBN: 1781006946
Category : Psychology
Languages : en
Pages : 563
Get Book Here
Book Description
This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading
