Author: Bernard T. Ferrari
Publisher: Penguin
ISBN: 1101560541
Category : Business & Economics
Languages : en
Pages : 211
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Book Description
Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one
Author: Mary Hartley
Publisher: Jaico Publishing House
ISBN: 818495803X
Category : Business & Economics
Languages : en
Pages : 102
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Book Description
Build Richer and Stronger Relationships – Personal and Professional! People often assume that listening is easy, yet it’s the least understood communication skill. Many of us make little effort to learn or develop an ability to listen well. Poor listening is the cause of communication breakdowns in every area of life, particularly in personal relationships. This book suggests effective ways to become a better listener. TOPICS COVERED INCLUDE • understanding points of view – your own and other people’s • communication techniques and rules • the difference between hearing and listening • establishing rapport and setting boundaries • body language; how to respond, with and without words • taking risks and expressing feelings The guidance provided in The Power of Listening will help you build richer, stronger relationships. Mary Hartley is a successful writer, presenter and personal development coach specialising in people skills and communication.
Author: Laurie Lewis
Publisher: Rowman & Littlefield
ISBN: 1538121328
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
Author: Lynne M. Baab
Publisher: Rowman & Littlefield
ISBN: 1566997127
Category : Religion
Languages : en
Pages : 197
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Book Description
Listening skills, and the perspective gained through careful listening, are more important in congregations than ever. Many factors make attentive listening a significant contributor to healthy congregations. As we enter into a post-Christendom culture, the people coming into congregations, as well as the people in the wider community, are less likely to be operating from a shared set of assumptions. With world-wide migration reshaping our communities and congregations, diverse perspectives coming from varied cultural backgrounds are also more common. The breakdown of many support structures in society has created profound pastoral care needs, making listening increasingly significant for both ministers and lay leaders. Polarization over so many issues and the increasing emphasis on story-telling in the journey of faith are two additional reasons why listening matters today. Careful and loving listening nurtures care, connection and depth, which contribute to congregational life and health. Listening to God is another aspect of listening which is gaining increased attention today. Many congregational leaders have become weary of church as a business and are looking for authentic experiences of God’s guidance. Congregations are increasingly engaging in communal discernment. Many listening skills used in human interactions are also building blocks for listening to God.
Author: Joe Keohane
Publisher: Random House
ISBN: 1984855786
Category : Social Science
Languages : en
Pages : 384
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Book Description
A “meticulously researched and buoyantly written” (Esquire) look at what happens when we talk to strangers, and why it affects everything from our own health and well-being to the rise and fall of nations in the tradition of Susan Cain’s Quiet and Yuval Noah Harari’s Sapiens “This lively, searching work makes the case that welcoming ‘others’ isn’t just the bedrock of civilization, it’s the surest path to the best of what life has to offer.”—Ayad Akhtar, Pulitzer Prize–winning author of Homeland Elegies In our cities, we stand in silence at the pharmacy and in check-out lines at the grocery store, distracted by our phones, barely acknowledging one another, even as rates of loneliness skyrocket. Online, we retreat into ideological silos reinforced by algorithms designed to serve us only familiar ideas and like-minded users. In our politics, we are increasingly consumed by a fear of people we’ve never met. But what if strangers—so often blamed for our most pressing political, social, and personal problems—are actually the solution? In The Power of Strangers, Joe Keohane sets out on a journey to discover what happens when we bridge the distance between us and people we don’t know. He learns that while we’re wired to sometimes fear, distrust, and even hate strangers, people and societies that have learned to connect with strangers benefit immensely. Digging into a growing body of cutting-edge research on the surprising social and psychological benefits that come from talking to strangers, Keohane finds that even passing interactions can enhance empathy, happiness, and cognitive development, ease loneliness and isolation, and root us in the world, deepening our sense of belonging. And all the while, Keohane gathers practical tips from experts on how to talk to strangers, and tries them out himself in the wild, to awkward, entertaining, and frequently poignant effect. Warm, witty, erudite, and profound, equal parts sweeping history and self-help journey, this deeply researched book will inspire readers to see everything—from major geopolitical shifts to trips to the corner store—in an entirely new light, showing them that talking to strangers isn’t just a way to live; it’s a way to survive.
Author: Rick Bommelje
Publisher: Leadership & Listening Institute Incorporated
ISBN: 9780988307605
Category : Communication
Languages : en
Pages : 264
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Book Description
Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss's comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it's the cornerstone of all human behavior. In this true-to-life story, LISTENING PAYS offers a practical and powerful system that can be the path to becoming a great listener. It is filled with solid, proven and relevant content. LISTENING PAYS provides a pathway to INCREASE... Sales, Relationships, Trust, Profits, Credibility, Innovation, Self-leadership, Conflict solutions, Collaboration, Teamwork, Learning, Respect, Productivity, and much, much more. LISTENING PAYS applies to everyone in any organization. From the Foreword written by Marshall Goldsmith, best selling author and world's most influential leadership thinker, "LISTENING PAYS. Its title could not more aptly describe the lesson taught in this leadership fable by Rick Bommelje. Read this book and take action on what it teaches you. You will be glad you did " Dr. Manny Steil, founder and first President of the International Association proclaims.... "this is the first instructive fable designed to advance the listening skills of everyone who is wise enough to purchase, read, and follow the insightful pathways of Rick's characters."
Author: William Ury
Publisher: Bantam
ISBN: 0553903527
Category : Self-Help
Languages : en
Pages : 274
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Book Description
A practical three-step method for saying no in any situation—without losing the deal or the relationship, from the author of Possible and Getting Past No “In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.”—Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School’s Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That’s why saying No the right way—to people at work, at home, and in our communities—is crucial. You’ll learn how to: • Assert your own interests while respecting the other side’s • Use power effectively • Defuse the other side’s attack, manipulation, and guilt tactics • Reduce stress and anxiety • Develop healthier relationships • Stand up for yourself without stepping on the other person’s toes In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts—our own needs, values, and priorities.
Author: Traci Fenton
Publisher: BenBella Books
ISBN: 1953295495
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
Discover the leadership strategy for unlocking your team’s greatness. Whether it shows up as stress, top-down leadership styles, drama, or uncertainty, fear kills good decision-making, dampens morale, lowers employee engagement, and hurts bottom-line growth. The good news is that there’s an antidote: Freedom at Work. In this groundbreaking book, Traci Fenton brings together decades of original research, based on her team’s work with hundreds of top companies around the world, such as The WD-40 Company, Mindvalley, DaVita, Menlo Innovations, Zappos, HCL Technologies, and more, revealing the proven pathway to leadership success. This powerful strategy will benefit any leader at any level in any type of organization, from entrepreneurs to mid-level managers to the C-suite. Freedom at Work is based on three key pillars: • Freedom-Centered Mindset: Break through limitations, make better decisions, and act with clarity and confidence • Freedom-Centered Leadership: Lead yourself and others from a place of freedom rather than fear • Freedom-Centered Design: Develop a world-class culture based on the 10 Principles of Organizational Democracy Freedom at Work is a revolutionary guide that will help make any organization high-performing and highly profitable, while creating a culture people love. This book will help passionate leaders weave freedom and democracy into our global tapestry through the way they run their teams and organizations—ultimately transforming our world for the better.
Author: Ralph G. Nichols
Publisher:
ISBN:
Category : Attention
Languages : en
Pages : 8
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Book Description
Author: William Ury
Publisher:
ISBN: 9780008150419
Category :
Languages : en
Pages : 192
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Book Description
