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Author: Steve Church
Publisher: Perfect Bound Marketing.Press
ISBN: 1733908773
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
Remember that colorful childhood toy that spins? Each vane of a pinwheel looks the same and catches the same wind, spinning the wheel around. If one vane is damaged, the pinwheel slows down or stops. Many think of the pinwheel as a childhood diversion, but when you envision it as a metaphor for delivering great customer service, it means much more. In this book, Steve Church and Terry Cain define great customer service and explain how it increases employee engagement, boosts repeat business, and drives greater profitability. Delivering it, however, can be daunting -- especially in a changing business environment where social media influences buyers. There are also pressures to reduce costs while providing employees with purpose and meaning. Those challenges, however, should not stop you from plotting a path toward customer service excellence. Help every employee understand the importance of great customer service and his or her role in delivering it with The Pinwheel.
Author: Steve Church
Publisher: Perfect Bound Marketing.Press
ISBN: 1733908773
Category : Business & Economics
Languages : en
Pages : 106
Get Book Here
Book Description
Remember that colorful childhood toy that spins? Each vane of a pinwheel looks the same and catches the same wind, spinning the wheel around. If one vane is damaged, the pinwheel slows down or stops. Many think of the pinwheel as a childhood diversion, but when you envision it as a metaphor for delivering great customer service, it means much more. In this book, Steve Church and Terry Cain define great customer service and explain how it increases employee engagement, boosts repeat business, and drives greater profitability. Delivering it, however, can be daunting -- especially in a changing business environment where social media influences buyers. There are also pressures to reduce costs while providing employees with purpose and meaning. Those challenges, however, should not stop you from plotting a path toward customer service excellence. Help every employee understand the importance of great customer service and his or her role in delivering it with The Pinwheel.
Author: Steve Church
Publisher: iUniverse
ISBN: 1532028342
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
Remember that colorful childhood toy that spins? Each vane of a pinwheel looks the same and catches the same wind, spinning the wheel around. If one vane is damaged, the pinwheel slows down or stops. Many think of the pinwheel as a childhood diversion, but when you envision it as a metaphor for delivering great customer service, it means much more. In this book, Steve Church and Terry Cain define great customer service and explain how it increases employee engagement, boosts repeat business, and drives greater profitability. Delivering it, however, can be daunting, especially in a changing business environment where social media influences buyers. There are also pressures to reduce costs while providing employees with purpose and meaning. Those challenges, however, should not stop you from plotting a path toward customer service excellence. Help every employee understand the importance of great customer service and his or her role in delivering it with The Pinwheel. Through their many years in private sector business, Steve and Terry have learned that the culture of a business can be a companys most powerful weapon or a major roadblock to success. The most successful high-performance cultures are those designed by and with your entire team! (Ann Rhoades, founder, People Ink). Steve and Terry have been my friends and colleagues for several decades, working together with me at Avnet for most of those years. They were instrumental in our success, most notably for their leadership in establishing customer service as our number two core value (following integrity) globally. During my thirteen years as chairman and CEO, we grew the company from $6B to $26B+, and I am confident that would not have been possible without their persistent efforts to ensure we lived up to that core value. This book is based on their real-world experiences and successes, which they are sharing to help you become a more effective leader (Roy Vallee, former CEO and chairman, Avnet Inc.).
Author: Deborah Kelley
Publisher: Dog Ear Publishing
ISBN: 1608442462
Category : American poetry
Languages : en
Pages : 54
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Book Description
The Pinwheel of Dollhouse Poetry is inspired to blow the child-like play in all God's beautiful people. Just be seated in your child chair of one place of true serenity in mind and closed eyes, to seek laying hold of your favorite child-like play innocence. World of people, begin scooping up sweet memories of imaginary playtime. Color the heart's pulse of pure life again, blue for boys embracing the soldier combat voice of GI. Joe men, to soar with one leg on Tommy's red scooter, to change the playtime to minnie zoom-zoom sounds found in match box cars. Continue the color of the heart's pulse of pure life again, pink for girls, begin to dress Barbie dolls in sparkle fashion clothes for the run-way, remembering to cuddle the faded-brown teddy bear to a sweet sleep, and daytime hours of play dress up Mommy, whom the child admires for many years to come. Beauty in adults, vanish thoughts of the hustle and bustle in world time and search to find your treasured inner beauty of self, a playful spirit. Slip off the high heels and work boots, and slide into the saddle shoes for the chalk game hop-scotch and jump into the inner tube swing of the swimming lake into your tennis shoes, to play a child once again with simple pure joy. Keep the breeze in your pinwheels, to show the color star of silver and red pinwheel of God's World.- Happy Reading Deborah L Kelley has been married to William D for 26 years, with three children; Willie T., Patsy L., and Michael D. A life of simpleness but happy being a homemaker and home schools. Her employment job consists of writing full time in the home. Deborah has a kindle spirit for writing with all expansions forms in poetry, non-fiction, fiction, future screen writing, and all others. The revelations of writing is not patted down and stuff to knock out the fluff to seal in a brown box in one place, but busting the seam lines of freshness in our world for pure life. Her invincible desire is to take pure creativity to tickle the heart of man but soothe the mind with tranquility, soaking to soar in peace. The dedicated voice of my past forefathers lay in the depth of my heart, as their grand daughter, Deborah moves to birth the true dream in writing. The lineage of gifted writing is a surge power line filled with flash lightning of God's unconditional Love to light up all men. The channel of ancestry has long for tender smiles to be staged in writing and create many stories of Life.
Author: Ellen Tarlow
Publisher: Turtleback Books
ISBN: 9781417770632
Category : Donkeys
Languages : en
Pages : 0
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Book Description
For use in schools and libraries only. In four separate stories, Pinwheel the donkey learns about friendship when his loneliness ends after meeting his "echo," a lovely picnic stems from a mistake, his rubbing on a tree seems to break it, and his best dream ever comes true.
Author: Mary Fey
Publisher: Covenant Books, Inc.
ISBN: 1644682729
Category : Juvenile Fiction
Languages : en
Pages : 27
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Book Description
The cute story of two unique characters, Widdle and Waddle, who, when their town fell on hard times, came up with a most clever idea from a large trove of sticks in the forest to save their community and give birth to something called a pinwheel!
Author: Wil Stegenga
Publisher: Courier Corporation
ISBN: 0486462277
Category : Juvenile Nonfiction
Languages : en
Pages : 36
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Book Description
It's easy to create brilliant kaleidoscopes of color! Thirty spinning, streaming pinwheel designs offer an explosion of eye-catching shapes that literally leap off the page. Each unique illustration offers endless opportunities for customized coloring.
Author: Ellen Pahl
Publisher: Martingale
ISBN: 1604686618
Category : Crafts & Hobbies
Languages : en
Pages : 208
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Book Description
Put a new spin on quilting! With variations on Pinwheels, Windmills, Whirligigs, and other favorite twirling blocks, these 12 dynamic quilts will set your fabric in motion! Use a planned color scheme or give your quilts a scrappy look--the variety of styles offers something for everyone. Projects range from doll-sized quilts to table toppers to wall hangings, perfect for gifts or home decor Techniques include bias-strip piecing, foundation piecing, cutting triangles from strip sets, and more Quilts are easy enough for confident beginners, appealing enough for experts
Author: Toby P. Newstead
Publisher: Taylor & Francis
ISBN: 1000854205
Category : Business & Economics
Languages : en
Pages : 278
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Book Description
Good leadership is something every leader and organization should strive towards. This book serves as a pivotal resource in encouraging the understanding and practice of leadership and highlights how good leadership is anchored in the rich philosophy and science of virtue. Through a diverse range of perspectives, the book highlights the importance of leading with virtue, unpacks what it means to be a virtuous leader, and outlines practical strategies for developing and practicing good leadership. Taking a virtues perspective, this cohesive collection of chapters by scholars from around the globe offers an inclusive tone and speaks to practicing and aspiring leaders worldwide. Readers are provided with a nuanced account of the nature of virtues and leadership and how the two interact on multiple levels and in multiple ways to inform the practice of good leadership. Focusing on the tradition of virtue gives this collection a robust scholarly foundation, while simultaneously providing scope for diverse views on how and why virtues inform good leadership. The book offers a balance of scholarly and practice-oriented chapters, instilling readers with a deep understanding of virtues and leadership, and practical strategies to develop their practice of good and virtuous leadership. Each chapter offers a different moral and sociological insight, serving altogether to show readers the most effective ways to use virtues to promote shared well-being and collective success. Scholars, students of leadership and management, and leadership practitioners will benefit from the accessible and practical lessons this book has to offer. This volume will also be of interest to team leaders and managers who are keen to develop their leadership skills in both practice and theory.
Author: Edward B. Burger
Publisher: Springer Science & Business Media
ISBN: 9781931914413
Category : Mathematics
Languages : en
Pages : 798
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Book Description
Hallmark features include: * A focus on the important ideas of mathematics that students will retain long after their formal studies are complete. * An engaging and humorous style, written to be read and enjoyed. * Ten Life Lessons that readers will apply beyond their study of mathematics. * Use of a variety of visualization techniques that direct students to model their thinking and to actively explore the world around them. New to this Edition: * A new chapter, Deciding Wisely: Applications of Rigorous Thought, provides a thought-provoking capstone. * Expanded and improved statistics and probability content in Chapter 7, Taming Uncertainty. * Enhanced Mindscapes at the end of each section which ask the reader to review, apply and think deeply about the ideas presented in the chapter. * Radically superior ancillary package.
Author: William Allin Storrer
Publisher: University of Chicago Press
ISBN: 9780226776224
Category : Architecture
Languages : en
Pages : 552
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Book Description
Among the many books available on Wright, William Allin Storrer's classic - now fully revised and updated - remains the only authoritative guide to all of Wright's built work.".
