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Author: HELEN DICKINSON. HELEN SULLIVAN
Publisher:
ISBN: 9783030030087
Category : Civil service
Languages : en
Pages :
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Book Description
The Palgrave Handbook of the Public Servant examines what it means to be a public servant in todays world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.
Author: HELEN DICKINSON. HELEN SULLIVAN
Publisher:
ISBN: 9783030030087
Category : Civil service
Languages : en
Pages :
Get Book Here
Book Description
The Palgrave Handbook of the Public Servant examines what it means to be a public servant in todays world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.
Author: Mary E. Guy
Publisher: Springer Nature
ISBN: 3030248232
Category : Law
Languages : en
Pages : 648
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Book Description
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.
Author: Helen Sullivan
Publisher: Palgrave Macmillan
ISBN: 9783030299798
Category : Political Science
Languages : en
Pages : 1737
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Book Description
The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.
Author: Elke Loeffler
Publisher: Springer Nature
ISBN: 3030555097
Category : Political Science
Languages : en
Pages : 455
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Book Description
This book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.
Author: Timothy M. Shaw
Publisher: Springer
ISBN: 1137454431
Category : Political Science
Languages : en
Pages : 713
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Book Description
Published 35 years after Palgrave Macmillan’s landmark International Political Economy (IPE) series was first founded, this Handbook captures the state of the art of contemporary IPE. It draws on the series’ history of focusing on the oft-neglected study of the global South. Providing interdisciplinary perspectives from scholars hailing from the global North and South, the Handbook illustrates the theoretical innovations and empirical richness necessary to explain today’s ever-changing world. This is a world in which the global South and North are not only being transformed by the end of bipolarity and the rise of the BRICS, but also by diverse global crises and growing cross-border challenges. It is a world where human development, governance and security are becoming ever more elusive, where, profoundly altered by the rise of new technologies, the structure of relations between nations itself is changing, becoming increasingly interconnected, both digitally and physically. Understanding these issues is of critical importance to better anticipate current and future global transformations. This Handbook is the ideal primer for all scholars, practitioners and policy makers looking to do so.
Author: Michael Clarke
Publisher: Springer Nature
ISBN: 3030534944
Category : Political Science
Languages : en
Pages : 421
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Book Description
This handbook provides a comprehensive analysis of the contemporary theory, practice and themes in the study of national security. Part 1: Theories examines how national security has been conceptualised and formulated within the disciplines international relations, security studies and public policy. Part 2: Actors shifts the focus of the volume from these disciplinary concerns to consideration of how core actors in international affairs have conceptualised and practiced national security over time. Part 3: Issues then provides in-depth analysis of how individual security issues have been incorporated into prevailing scholarly and policy paradigms on national security. While security now seems an all-encompassing phenomenon, one general proposition still holds: national interests and the nation-state remain central to unlocking security puzzles. As normative values intersect with raw power; as new threats meet old ones; and as new actors challenge established elites, making sense out of the complex milieu of security theories, actors, and issues is a crucial task - and is the main accomplishment of this book.
Author: Anastasia Powell
Publisher: Springer Nature
ISBN: 3030837343
Category : Social Science
Languages : en
Pages : 716
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Book Description
This handbook provides a comprehensive treatise of the concepts and nature of technology-facilitated gendered violence and abuse, as well as legal, community and activist responses to these harms. It offers an inclusive and intersectional treatment of gendered violence including that experienced by gender, sexuality and racially diverse victim-survivors. It examines the types of gendered violence facilitated by technologies but also responses to these harms from the perspectives of victim advocates, legal analyses, organisational and community responses, as well as activism within civil society. It is unique in its recognition of the intersecting drivers of inequality and marginalisation including misogyny, racism, colonialism and homophobia. It draws together the expertise of a range of established and globally renowned scholars in the field, as well as survivor-advocate-scholars and emerging scholars, lending a combination of credibility, rigor, currency, and innovation throughout. This handbook further provides recommendations for policy and practice and will appeal to academics and students in Criminology, Criminal Justice, Law, Socio-Legal Studies, Politics, as well as Women’s and/or Gender Studies.
Author: Edoardo Ongaro
Publisher: Springer
ISBN: 1137552697
Category : Political Science
Languages : en
Pages : 1307
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Book Description
This Handbook offers a systematic review of state-of-the-art knowledge on public administration in Europe. Covering the theoretical, epistemological and practical aspects of the field, it focuses on how public administration operates and is studied in European countries. In sixty-three chapters, written by leading scholars, this Handbook considers the uniqueness of the European situation through an interdisciplinary and comparative lens, focusing on the administrative diversity which results from the multiplicity of countries, languages, schools of thought and streams of investigation across Europe. It addresses issues such as multi-level administration and governance, intensive cross country cooperation in administrative reform policy, and public accountability under different systems. It also considers the issue of welfare service delivery, at a time of major economic and societal challenges, as well as understudied emerging issues like Islamic Public Administration and the dynamics of public sector negotiations. With contributions from key experts in Public Administration and Public Management, this cutting edge Handbook offers a significant contribution to the field of comparative public administration, policy and management.
Author: Tony Docan-Morgan
Publisher: Springer
ISBN: 3319963341
Category : Psychology
Languages : en
Pages : 1039
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Book Description
Deception and truth-telling weave through the fabric of nearly all human interactions and every communication context. The Palgrave Handbook of Deceptive Communication unravels the topic of lying and deception in human communication, offering an interdisciplinary and comprehensive examination of the field, presenting original research, and offering direction for future investigation and application. Highly prominent and emerging deception scholars from around the world investigate the myriad forms of deceptive behavior, cross-cultural perspectives on deceit, moral dimensions of deceptive communication, theoretical approaches to the study of deception, and strategies for detecting and deterring deceit. Truth-telling, lies, and the many grey areas in-between are explored in the contexts of identity formation, interpersonal relationships, groups and organizations, social and mass media, marketing, advertising, law enforcement interrogations, court, politics, and propaganda. This handbook is designed for advanced undergraduate and graduate students, academics, researchers, practitioners, and anyone interested in the pervasive nature of truth, deception, and ethics in the modern world.
Author: Mary E. Guy
Publisher: Routledge
ISBN: 1317472101
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."
