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Author: Richard George
Publisher: Little Brown
ISBN: 9780316307178
Category : Consumer education
Languages : en
Pages : 345
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Book Description
Author: Richard George
Publisher: Little Brown
ISBN: 9780316307178
Category : Consumer education
Languages : en
Pages : 345
Get Book Here
Book Description
Author: Maryland Center for Public Broadcasting
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages :
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Book Description
Author:
Publisher: Praeger Publishers
ISBN: 9780275638306
Category : Consumer education
Languages : en
Pages : 302
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Book Description
Author: Clark Howard
Publisher:
ISBN: 9781563522000
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
This enlarged edition of the bestselling consumer guide points readers to safer, smarter purchases and investments across the nation. Whether consumers are choosing a 401(k) plan, buying a used car or home, obtaining a credit report, or hoping to avoid a ripoff, this lively workbook is a true survival kit for anyone insisting on real value for the money.
Author: California. Department of Consumer Affairs
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages :
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Book Description
Author: Richard Gallagher
Publisher: AMACOM
ISBN: 0814431844
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Author:
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages : 49
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Book Description
Author: New England Consumer Advisory Group
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 50
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Book Description
This booklet is intended to provide basic helpful guidance and resources on a broad range of financial topics--P. 1
Author: New England Consumer Advisory Group
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 46
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Book Description
This booklet is intended to provide basic helpful guidance and resources on a broad range of consumer financial topics--P. 3.
Author: Maryland Center for Public Broadcasting
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages : 24
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Book Description
