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Author: Robert L. Focazio
Publisher:
ISBN: 9780965632904
Category :
Languages : en
Pages : 192
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Book Description
Author: Arthur Elkins
Publisher: Addison Wesley Publishing Company
ISBN:
Category : Business & Economics
Languages : en
Pages : 612
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Book Description
Author: Robert L. Focazio
Publisher:
ISBN: 9780965632904
Category :
Languages : en
Pages : 192
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Book Description
Author: LeRoy F. Harlow
Publisher:
ISBN: 9780842514613
Category : Political Science
Languages : en
Pages : 364
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Book Description
Author: Carole S. Napolitano
Publisher: Jossey-Bass
ISBN: 9780787910112
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
The Resource of Choice for Those Who Need to Lead! New times demand new competencies. Keep yours ahead of the curve with this engaging guide for the self-directed development of cutting-edge management skills. The Leadership Odyssey outlines thirty-seven abilities and attributes that define the successful manager of the future, and shows how to master them all. Readers will benefit from a synthesis of the latest thought on the subject, plus a wealth of learning tools, self-assessment materials, and expert advice from professionals with more than twenty years of management development experience. Great for training programs, too.
Author: Daniel Mendelsohn
Publisher: HarperCollins UK
ISBN: 0007545142
Category : Biography & Autobiography
Languages : en
Pages : 292
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Book Description
SHORTLISTED FOR THE BAILLIE GIFFORD PRIZE 2017 SHORTLISTED FOR THE LONDON HELLENIC PRIZE 2017 WINNER OF THE PRIX MÉDITERRANÉE 2018 From the award-winning, best-selling writer: a deeply moving tale of a father and son’s transformative journey in reading – and reliving – Homer’s epic masterpiece.
Author: John Sculley
Publisher:
ISBN: 9780773752054
Category : Fiction
Languages : en
Pages : 482
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Book Description
Author: Malcolm McConnell
Publisher: Graymalkin Media
ISBN: 1631684353
Category : Biography & Autobiography
Languages : en
Pages : 581
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Book Description
Whether serving under a Democratic president or a Republican president, General Shelton was never afraid to speak out and tell it like it is. Shelton chronicles his incredible journey from a small farming community in North Carolina to the highest level of American military and political power at the Pentagon and White House. As one of the nation’s elite Special Forces soldiers, Shelton served twice in Vietnam, commanding a Green Beret unit and then an airborne infantry company. He was awarded a Bronze Star for valor and a Purple Heart for a wound suffered when a booby trap drove a poisoned stake through his leg. Shelton rose up the ranks and was assistant division commander of the 101st Airborne Division as they invaded Iraq in the Persian Gulf War, then led the 20,000 American troops tasked with restoring Haiti’s deposed President, Jean-Bertrand Aristide, to power. Promoted to 4-star General, he became Commander in Chief of U.S. Special Operations Command (including Delta Force, Navy SEALS and other top secret Special Mission Units).
Author: Linda A. Hill
Publisher: Harvard Business Press
ISBN: 1633696979
Category : Business & Economics
Languages : en
Pages : 334
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Book Description
Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of nineteen new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. Hill vividly shows that becoming a manager is a profound psychological adjustment--a true transformation--as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey.
Author: Kerrie Meyler
Publisher: Pearson Education
ISBN: 0672334364
Category : Business & Economics
Languages : en
Pages : 763
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Book Description
A guide for IT process managers covers such topics as designing and implementing service manager configuration, problem reporting, governance and compliance, security, and custom report building.
Author: Kerrie Meyler
Publisher: Sams Publishing
ISBN: 0133744175
Category : Computers
Languages : en
Pages : 957
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Book Description
This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager
