The Inner Dynamics and Long-term Value Creation Potential of Operational Excellence

The Inner Dynamics and Long-term Value Creation Potential of Operational Excellence PDF Author: Issam Moussaoui
Publisher:
ISBN:
Category : Industrial management
Languages : en
Pages : 222

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Book Description
Operational excellence is an executional competency that reflects a firm's ability to run its day-to-day operations efficiently, effectively, and profitably. Differing views have been expressed regarding the inner dynamics and value creation potential of operational excellence. From an inner dynamics perspective, the competency's dimensions of efficiency and effectiveness are viewed by some as conflicting and difficult to reconcile (the tradeoff model), and by others as synergistic and mutually supportive (the cumulative model). From a value creation perspective, operational excellence is portrayed by some as an effective cash-flow generator and a potent enabler of firm growth, and by others as a source of excessive routinization that hinders strategic adaptation and limits long-term value creation. The present dissertation revisits these conflicting views. Drawing on Porter's profit maximization prescription, essay 1 empirically examines the individual and collective effects of operational efficiency and operational effectiveness on firm profitability. In so doing, it assesses the respective merits of the tradeoff and cumulative perspectives. Empirical findings based on a multi-industry panel of 595 public US manufacturing firms provide relative support for the cumulative perspective; concurrent improvements in efficiency and effectiveness are shown to have a compounding positive effect on firm profitability. The findings also show that the individual benefits of isolated improvements to either efficiency or effectiveness tend to be curvilinear with diminishing returns. Addressing the value creation question, essay 2 draws on signaling theory to empirically examine the stock market's ex-ante assessment of operational excellence as an instrument for long-term value creation. Contrary to the productivity dilemma narrative, empirical results show that market participants tend to have a positive outlook on the value creation potential of operational excellence. The positive outlook is, however, found to be dampened by the stock market's expectations of firm short-term revenue growth and amplified by firm R&D efforts. In a third exploratory essay, I discuss environmental and organizational learning factors that have the potential to cause firms to grow over-invested in operational excellence at the expense of strategic foresight and market adaptation. Essay 3 is conceptual in nature and provides theoretical propositions for future empirical investigation.

The Inner Dynamics and Long-term Value Creation Potential of Operational Excellence

The Inner Dynamics and Long-term Value Creation Potential of Operational Excellence PDF Author: Issam Moussaoui
Publisher:
ISBN:
Category : Industrial management
Languages : en
Pages : 222

Get Book Here

Book Description
Operational excellence is an executional competency that reflects a firm's ability to run its day-to-day operations efficiently, effectively, and profitably. Differing views have been expressed regarding the inner dynamics and value creation potential of operational excellence. From an inner dynamics perspective, the competency's dimensions of efficiency and effectiveness are viewed by some as conflicting and difficult to reconcile (the tradeoff model), and by others as synergistic and mutually supportive (the cumulative model). From a value creation perspective, operational excellence is portrayed by some as an effective cash-flow generator and a potent enabler of firm growth, and by others as a source of excessive routinization that hinders strategic adaptation and limits long-term value creation. The present dissertation revisits these conflicting views. Drawing on Porter's profit maximization prescription, essay 1 empirically examines the individual and collective effects of operational efficiency and operational effectiveness on firm profitability. In so doing, it assesses the respective merits of the tradeoff and cumulative perspectives. Empirical findings based on a multi-industry panel of 595 public US manufacturing firms provide relative support for the cumulative perspective; concurrent improvements in efficiency and effectiveness are shown to have a compounding positive effect on firm profitability. The findings also show that the individual benefits of isolated improvements to either efficiency or effectiveness tend to be curvilinear with diminishing returns. Addressing the value creation question, essay 2 draws on signaling theory to empirically examine the stock market's ex-ante assessment of operational excellence as an instrument for long-term value creation. Contrary to the productivity dilemma narrative, empirical results show that market participants tend to have a positive outlook on the value creation potential of operational excellence. The positive outlook is, however, found to be dampened by the stock market's expectations of firm short-term revenue growth and amplified by firm R&D efforts. In a third exploratory essay, I discuss environmental and organizational learning factors that have the potential to cause firms to grow over-invested in operational excellence at the expense of strategic foresight and market adaptation. Essay 3 is conceptual in nature and provides theoretical propositions for future empirical investigation.

Operational Excellence

Operational Excellence PDF Author: John S. Mitchell
Publisher: John Wiley & Sons
ISBN: 1118618017
Category : Technology & Engineering
Languages : en
Pages : 342

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Book Description
Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

Design for Operational Excellence: A Breakthrough Strategy for Business Growth PDF Author: Kevin J. Duggan
Publisher: McGraw Hill Professional
ISBN: 0071768564
Category : Business & Economics
Languages : en
Pages : 321

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Book Description
Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Operational Excellence Handbook: A Must Have for Those Embarking On a Journey of Transformation and Continuous Improvement

Operational Excellence Handbook: A Must Have for Those Embarking On a Journey of Transformation and Continuous Improvement PDF Author: Rod Baxter
Publisher: Lulu.com
ISBN: 1329184327
Category :
Languages : en
Pages : 234

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Book Description
Operational Excellence Handbook is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools. The handbook contains 70 chapters organized in five sections describing strategy, culture, methodologies, project management, and tools that are helpful to create immediate and sustainable value for your organization. As you travel on your value generation journey, you will wish to select the appropriate approach, methodologies, and tools - based on your organization's current situation, future strategies and goals, resource availability and limitations, as well as urgency and schedule needs - that will provide immediate value. With the purchase of this handbook, the reader has access to a file containing all templates referenced in the book.

Operations Excellence

Operations Excellence PDF Author: R. Schwientek
Publisher: Springer
ISBN: 0230594247
Category : Business & Economics
Languages : en
Pages : 320

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Book Description
Achieving operative excellence is an important endeavour for all companies – it is the golden path that leads to increased value over the long term. Through this book you too can achieve operations excellence within your own company.

Operational Excellence

Operational Excellence PDF Author: James William Martin
Publisher: CRC Press
ISBN: 1000330613
Category : Business & Economics
Languages : en
Pages : 469

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Book Description
Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

Operational Excellence

Operational Excellence PDF Author: Gilad Issar
Publisher: Springer
ISBN: 3319206990
Category : Business & Economics
Languages : en
Pages : 188

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Book Description
As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence.

High Performance Operations

High Performance Operations PDF Author: Hillel Glazer
Publisher: Pearson Education
ISBN: 0132779889
Category : Business & Economics
Languages : en
Pages : 269

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Book Description
Companies in highly regulated industries face unique challenges in optimizing business performance and profitability while maintaining strong governance and strict regulatory adherence. In High Performance Operations, leading business performance consultant Hillel Glazer shows how to achieve these goals through the successful integration of lean- and systems thinking. Writing for a broad audience of operations and governance executives, Glazer shows how to systematically incorporate compliance into planning for overall performance, value, and profitability, rather than viewing compliance practices as an end in itself. Glazer helps you discover and implement the pre-conditions for success! uncover the secret sauce that helps you scale their successes, eliminate single points of failure, and get more of what went right! define what value and operational excellence look like in your company, and identify the costs you'll have to pay to achieve them! create solutions, establish proof-of-performance, justify investments, measure performance, and implement continuous improvement! translate solutions into working policies, patterns, processes, and procedures.Using this book's proven techniques, you can build your company into the best place to work, the best value to your customers and the best source of return to your stakeholders. An indispensable resource for all operations managers, compliance teams, process control managers, and other decision-makers in regulated industries such as healthcare, pharmaceuticals, manufacturing, IT, finance, and environmental services.

The Art of Operational Excellence

The Art of Operational Excellence PDF Author: Andre Philipp
Publisher: BoD – Books on Demand
ISBN: 3758339081
Category : Business & Economics
Languages : en
Pages : 302

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Book Description
Immerse into the ART of OPERATIONAL EXCELLENCE and unleash the full potential of your company! Master the art of operational excellence with this groundbreaking guide. Discover how to develop a highly effective Operational Excellence system from the ground up, strategically align it with corporate leadership, and effectively utilize interim managers. Unlock the benefits of the integrated approach to Environmental, Social, and Governance (ESG) factors and leverage the transformative power of Artificial Intelligence (AI) for strategically optimizing your processes. The authors, renowned experts in the field of corporate leadership, bring their extensive experience from various industries to this work. Inspirational and practical, they support companies in building an effective Operational Excellence system and a "Culture of Excellence".

Best Practices for Operational Excellence, 2nd Ed.

Best Practices for Operational Excellence, 2nd Ed. PDF Author: Luca Dellanna
Publisher: Luca Dell'anna
ISBN:
Category : Business & Economics
Languages : en
Pages : 250

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Book Description
"I'm a huge fan of High Output Management and Setting the Table [...] Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale [...] That feels amazing." – Molson Hart, Viahart CEO Inside, you’ll find the solutions to your problems as a manager: How to manage “difficult” employees? How to get your subordinates to solve their own problems? How to get more time for yourself to work on what’s important? How to introduce a culture of mutual trust, respect, and accountability, in a team which is demotivated or full of personal problems. What’s inside The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust. The 8 Best Practices of Operational Excellence that effective managers use weekly and monthly to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around. How to get buy-in, a roadmap for an impactful roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. This book will help you improve the way your team works, leading to the following benefits: Less stress: as your team’s Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead. More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter. More respect: as you become a better leader, and your subordinates become better teammates, valuing each other’s work, you will become more respected and valued. More budget: as your team improves its output, your team’s bottom line contribution becomes available to be redistributed as budget and bonuses for you and your team. A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career. A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence. It includes comparisons between the actions of good managers and bad ones, lots of detailed examples, and word-by-word scripts. Other books only describe how an effective company looks like, ignoring how to get there. This book doesn’t leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and roll-out the change initiatives. THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS Handle unmotivated workers and instill newfound proactivity. Get your workers to work safely, even when the boss is not looking. Get your employees to keep an orderly work-floor, even when they are not motivated. Get your quality up while decreasing the cognitive load of your workers. Manage a fast-changing company, where workers fail to keep up with growth and change. In this handbook, you will find all the procedures you need to run your operations smoothly.