The Handbook of Quality and Service Improvement Tools

The Handbook of Quality and Service Improvement Tools PDF Author: NHS Institute for Innovation and Improvement (Great Britain).
Publisher:
ISBN: 9781907045813
Category : Health services administration
Languages : en
Pages : 319

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Book Description

The Handbook of Quality and Service Improvement Tools

The Handbook of Quality and Service Improvement Tools PDF Author: NHS Institute for Innovation and Improvement (Great Britain).
Publisher:
ISBN: 9781907045813
Category : Health services administration
Languages : en
Pages : 319

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Book Description


The Public Health Quality Improvement Handbook

The Public Health Quality Improvement Handbook PDF Author: Ron Bialek
Publisher:
ISBN: 9780973897586
Category :
Languages : en
Pages : 451

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Book Description


The Handbook for Quality Management, Second Edition

The Handbook for Quality Management, Second Edition PDF Author: Thomas Pyzdek
Publisher: McGraw Hill Professional
ISBN: 0071799257
Category : Technology & Engineering
Languages : en
Pages : 512

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Book Description
The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2

A guide to quality improvement methods

A guide to quality improvement methods PDF Author: Healthcare Quality Improvement Partnership (HQIP)
Publisher: Healthcare Quality Improvement Partnership (HQIP)
ISBN: 1907561056
Category : Medical
Languages : en
Pages : 36

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Book Description
A guide to quality improvement methods from Healthcare Quality Improvement Partnership (HQIP) brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples. QI methods covered include clinical audit; Plan, Do, Study, Act; model for improvement; LEAN/Six Sigma; performance benchmarking, process mapping and statistical process control and it is aimed at all professionals with an interest in QI. The purpose of this guidance is to signpost those working within, leading, commissioning and using healthcare services to a broad range of quality improvement methods. It should be especially useful to those putting together quality improvement programmes.

Oxford Professional Practice: Handbook of Quality Improvement in Healthcare

Oxford Professional Practice: Handbook of Quality Improvement in Healthcare PDF Author: Peter Lachman
Publisher: Oxford University Press
ISBN: 0192691430
Category : Medical
Languages : en
Pages : 497

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Book Description
Quality of care is an essential outcome in modern healthcare, and improving this care is an integral part of the daily work of all healthcare professionals. The Handbook of Quality Improvement in Healthcare systematically covers the most modern theories and methods of improvement and implementation science in a practical and easy to follow format. It focusses on key challenges in healthcare, such as developing safe person-centred care, ensuring equity of care, meeting the challenge of climate change, and ensuring that care is safe, effective, timely, and delivered efficiently. By using helpful case studies throughout, and providing ethical, psychological, and practical advice on quality of care, this pocket-sized handbook is the ideal guide to all in healthcare today.

Patient Safety and Quality

Patient Safety and Quality PDF Author: Ronda Hughes
Publisher: Department of Health and Human Services
ISBN:
Category : Medical
Languages : en
Pages : 592

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Book Description
"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

Handbook of Research on Patient Safety and Quality Care through Health Informatics

Handbook of Research on Patient Safety and Quality Care through Health Informatics PDF Author: Michell, Vaughan
Publisher: IGI Global
ISBN: 1466645474
Category : Medical
Languages : en
Pages : 518

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Book Description
Medical and health activities can greatly benefit from the effective use of health informatics. By capturing, processing, and disseminating information to the correct systems and processes, decision-making can be more successful and quality care and patient safety would see significant improvements. The Handbook of Research on Patient Safety and Quality Care through Health Informatics highlights current research and trends from both professionals and researchers on health informatics as applied to the needs of patient safety and quality care. Bringing together theory and practical approaches for patient needs, this book is essential for educators and trainers at multiple experience levels in the fields of medicine and medical informatics.

Advanced Clinical Practice at a Glance

Advanced Clinical Practice at a Glance PDF Author: Barry Hill
Publisher: John Wiley & Sons
ISBN: 1119833302
Category : Medical
Languages : en
Pages : 182

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Book Description
Advanced Clinical Practice at a Glance The market-leading at a Glance series is popular among healthcare students and newly qualified practitioners for its concise, simple approach and excellent illustrations. Each bite-sized chapter is covered in a double-page spread with clear, easy-to-follow diagrams, supported by succinct explanatory text. Covering a wide range of topics, books in the at a Glance series are ideal as introductory texts for teaching, learning and revision, and are useful throughout university and beyond. Everything you need to know about Advanced Clinical Practice ... at a Glance! Advanced Clinical Practice at a Glance is an inclusive multi-professional resource that provides essential guidance for healthcare students on a myriad of topics related to advanced clinical practice. This book focuses on NMC and HCPC regulatory body requirements and is also aligned to nationally recognised advanced practitioner training curricula such as the Faculty Intensive Care Medicine (FICM), the Royal College of Emergency Medicine (RCEM) and the Royal College of Nursing (RCN). Made for the practicing clinician, Advanced Clinical Practice at a Glance is the perfect size for busy healthcare professionals. The snapshot figures and key points make the information highly accessible. Each chapter is written in a format that enables the reader to review and comprehend chapters individually. This valuable text includes: Guidance on undergraduate and postgraduate education programmes to allow students to prepare for more advanced level roles How to achieve transformation in advanced clinical practice via key functions like programme accreditation and recognition of education and training equivalence A directory of practitioners to recognise those working at an advanced level of practice across specialties Containing essential practical and theoretical guidance, Advanced Clinical Practice at a Glance is a must-have modern resource for all healthcare students looking to get involved in the field, plus professionals working in disciplines that intersect with advanced clinical care. For more information on the complete range of Wiley nursing and health publishing, please visit: www.wiley.com To receive automatic updates on Wiley books and journals, join our email list. Sign up today at www.wiley.com/email All content reviewed by students for students Wiley nursing books are designed exactly for their intended audience. All of our books are developed in collaboration with students. This means that our books are always published with you, the student, in mind. If you would like to be one of our student reviewers, go to www.reviewnursingbooks.com to find out more. This new edition is also available as an e-book. For more details, please see www.wiley.com/buy/9781119833284

Everyone's Problem Solving Handbook

Everyone's Problem Solving Handbook PDF Author: Michael R. Kelly
Publisher: Routledge
ISBN: 1351449419
Category : Business & Economics
Languages : en
Pages : 185

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Book Description
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process

The Certified Quality Technician Handbook

The Certified Quality Technician Handbook PDF Author: H. Fred Walker
Publisher: Quality Press
ISBN: 1951058801
Category : Technology & Engineering
Languages : en
Pages : 255

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Book Description
The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive and corrective action in the context of product/process/service improvement or in correcting problems. Quality technicians frequently work in the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor supporting and interacting with quality engineers, mechanical inspectors, and production/service delivery personnel. This book supports individuals preparing for, or those already performing, this type of work. It is intended to serve as a ready reference for quality technicians and quality technicians-in-training, as well as a comprehensive reference for those individuals preparing to take the ASQ Certified Quality Technician (CQT) examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from real world” situations encountered in the quality profession. To assist readers in using the book as a ready reference or as a study aid, the book has been organized so as to conform closely to the 2018 CQT Body of Knowledge (BoK).