Author: Lynne Azarchi
Publisher: Rowman & Littlefield
ISBN: 1538143712
Category : Family & Relationships
Languages : en
Pages : 325
Book Description
We live in a time when empathy is not only lacking but on the decline. Kids are bullied because of the color of their skin, religion, culture, a disability and more. Bullying and cyberbullying are increasing, especially for black and brown kids, LGBT youth, and Jewish and Muslim youth. Fueled by decreases in respect, kindness, and compassion, the house is on fire! Empathy may be not be a cure-all, but just a little effort can transform a child into a more sensitive, caring human being. The good news is that empathy – the ability to “walk in someone else’s shoes” – can be taught. This book is all about teaching adults to teach empathy to kids. The payoff will last a lifetime. In this helpful guide, parents, caregivers and teachers are coached to help their children and students to develop social-emotional skills that will equip them to better navigate the world with self-compassion and empathetic concern. The Empathy Advantage is for the busiest parents and educators. It provides tips, strategies, online resources, and activities that are fun and engaging and take just 10 to 20 minutes. It emphasizes the importance of starting early, being good role models, spending quality face-to-face time together, and more. It will help readers understand the dynamics of bullying and teach children to stand up not only for themselves but others. And it explores other topics including managing media in the home, the value of pets in inculcating empathy, active listening, and self-compassion – i.e. being as forgiving and kind to yourself as you would to a friend.
The Empathy Advantage
Author: Lynne Azarchi
Publisher: Rowman & Littlefield
ISBN: 1538143712
Category : Family & Relationships
Languages : en
Pages : 325
Book Description
We live in a time when empathy is not only lacking but on the decline. Kids are bullied because of the color of their skin, religion, culture, a disability and more. Bullying and cyberbullying are increasing, especially for black and brown kids, LGBT youth, and Jewish and Muslim youth. Fueled by decreases in respect, kindness, and compassion, the house is on fire! Empathy may be not be a cure-all, but just a little effort can transform a child into a more sensitive, caring human being. The good news is that empathy – the ability to “walk in someone else’s shoes” – can be taught. This book is all about teaching adults to teach empathy to kids. The payoff will last a lifetime. In this helpful guide, parents, caregivers and teachers are coached to help their children and students to develop social-emotional skills that will equip them to better navigate the world with self-compassion and empathetic concern. The Empathy Advantage is for the busiest parents and educators. It provides tips, strategies, online resources, and activities that are fun and engaging and take just 10 to 20 minutes. It emphasizes the importance of starting early, being good role models, spending quality face-to-face time together, and more. It will help readers understand the dynamics of bullying and teach children to stand up not only for themselves but others. And it explores other topics including managing media in the home, the value of pets in inculcating empathy, active listening, and self-compassion – i.e. being as forgiving and kind to yourself as you would to a friend.
Publisher: Rowman & Littlefield
ISBN: 1538143712
Category : Family & Relationships
Languages : en
Pages : 325
Book Description
We live in a time when empathy is not only lacking but on the decline. Kids are bullied because of the color of their skin, religion, culture, a disability and more. Bullying and cyberbullying are increasing, especially for black and brown kids, LGBT youth, and Jewish and Muslim youth. Fueled by decreases in respect, kindness, and compassion, the house is on fire! Empathy may be not be a cure-all, but just a little effort can transform a child into a more sensitive, caring human being. The good news is that empathy – the ability to “walk in someone else’s shoes” – can be taught. This book is all about teaching adults to teach empathy to kids. The payoff will last a lifetime. In this helpful guide, parents, caregivers and teachers are coached to help their children and students to develop social-emotional skills that will equip them to better navigate the world with self-compassion and empathetic concern. The Empathy Advantage is for the busiest parents and educators. It provides tips, strategies, online resources, and activities that are fun and engaging and take just 10 to 20 minutes. It emphasizes the importance of starting early, being good role models, spending quality face-to-face time together, and more. It will help readers understand the dynamics of bullying and teach children to stand up not only for themselves but others. And it explores other topics including managing media in the home, the value of pets in inculcating empathy, active listening, and self-compassion – i.e. being as forgiving and kind to yourself as you would to a friend.
The Empathy Advantage
Author: Lynne Azarchi
Publisher:
ISBN: 9781538175989
Category : Caring in children
Languages : en
Pages : 0
Book Description
We live in a time when empathy is not only lacking but on the decline. Kids are bullied because of the color of their skin, religion, culture, a disability and more. Bullying and cyberbullying are increasing, especially for black and brown kids, LGBT youth, and Jewish and Muslim youth. Fueled by decreases in respect, kindness, and compassion, the house is on fire! Empathy may be not be a cure-all, but just a little effort can transform a child into a more sensitive, caring human being. The good news is that empathy - the ability to "walk in someone else's shoes" - can be taught. This book is all about teaching adults to teach empathy to kids. The payoff will last a lifetime. In this helpful guide, parents, caregivers and teachers are coached to help their children and students to develop social-emotional skills that will equip them to better navigate the world with self-compassion and empathetic concern. The Empathy Advantage is for the busiest parents and educators. It provides tips, strategies, online resources, and activities that are fun and engaging and take just 10 to 20 minutes. It emphasizes the importance of starting early, being good role models, spending quality face-to-face time together, and more. It will help readers understand the dynamics of bullying and teach children to stand up not only for themselves but others. And it explores other topics including managing media in the home, the value of pets in inculcating empathy, active listening, and self-compassion - i.e. being as forgiving and kind to yourself as you would to a friend.
Publisher:
ISBN: 9781538175989
Category : Caring in children
Languages : en
Pages : 0
Book Description
We live in a time when empathy is not only lacking but on the decline. Kids are bullied because of the color of their skin, religion, culture, a disability and more. Bullying and cyberbullying are increasing, especially for black and brown kids, LGBT youth, and Jewish and Muslim youth. Fueled by decreases in respect, kindness, and compassion, the house is on fire! Empathy may be not be a cure-all, but just a little effort can transform a child into a more sensitive, caring human being. The good news is that empathy - the ability to "walk in someone else's shoes" - can be taught. This book is all about teaching adults to teach empathy to kids. The payoff will last a lifetime. In this helpful guide, parents, caregivers and teachers are coached to help their children and students to develop social-emotional skills that will equip them to better navigate the world with self-compassion and empathetic concern. The Empathy Advantage is for the busiest parents and educators. It provides tips, strategies, online resources, and activities that are fun and engaging and take just 10 to 20 minutes. It emphasizes the importance of starting early, being good role models, spending quality face-to-face time together, and more. It will help readers understand the dynamics of bullying and teach children to stand up not only for themselves but others. And it explores other topics including managing media in the home, the value of pets in inculcating empathy, active listening, and self-compassion - i.e. being as forgiving and kind to yourself as you would to a friend.
The Empathy Advantage
Author: Heather E. McGowan
Publisher: John Wiley & Sons
ISBN: 1394155514
Category : Business & Economics
Languages : en
Pages : 245
Book Description
Empower and Inspire Human Potential In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders – so busy tackling one new challenge after another - missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come. In The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris Shipley team up again to deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in a sequel to their successful book The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy. In this book, you will learn about the five interlocking trends that brought us the empowered workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation collectively delivered the Great Reset. These trends, building for a decade prior to the pandemic, saw employees leading jobs; restructuring where and how they work, accelerating retirement, and reordering the role of work in their lives. The Empathy Advantage offers advice on how to lead a complex, diverse, and multi-generational workforce to out-perform your competition. This book will inspire you to: Rethink Your Workforce: You'll gain new insights into today's empowered workforce and how best to tap their intrinsic motivations. Rethink Your Organization: You'll learn how to reorganize work to become resilient in continuous change. Rethink Your Leadership: You'll discover superpowers and unleash your Empath Advantage. Whether you are a seasoned executive or an emerging leader, The Empathy Advantage: Leading the Empowered Workforce speaks to those who are ready to embrace a more influential and engaging form of leadership, and will earn a place in the libraries of anyone with responsibility for recruiting, engaging, leading and retaining the next generation of workers.
Publisher: John Wiley & Sons
ISBN: 1394155514
Category : Business & Economics
Languages : en
Pages : 245
Book Description
Empower and Inspire Human Potential In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders – so busy tackling one new challenge after another - missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come. In The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris Shipley team up again to deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in a sequel to their successful book The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy. In this book, you will learn about the five interlocking trends that brought us the empowered workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation collectively delivered the Great Reset. These trends, building for a decade prior to the pandemic, saw employees leading jobs; restructuring where and how they work, accelerating retirement, and reordering the role of work in their lives. The Empathy Advantage offers advice on how to lead a complex, diverse, and multi-generational workforce to out-perform your competition. This book will inspire you to: Rethink Your Workforce: You'll gain new insights into today's empowered workforce and how best to tap their intrinsic motivations. Rethink Your Organization: You'll learn how to reorganize work to become resilient in continuous change. Rethink Your Leadership: You'll discover superpowers and unleash your Empath Advantage. Whether you are a seasoned executive or an emerging leader, The Empathy Advantage: Leading the Empowered Workforce speaks to those who are ready to embrace a more influential and engaging form of leadership, and will earn a place in the libraries of anyone with responsibility for recruiting, engaging, leading and retaining the next generation of workers.
She Sells
Author: Megan Dipiero
Publisher: Elevation Publications
ISBN: 9781737648000
Category : Business & Economics
Languages : en
Pages : 178
Book Description
CAN GOOD PEOPLE BE GOOD AT SALES? There's a myth in our culture that to get ahead in sales, we have to be sharks-greedy, manipulative, and only out for #1. As business owners and creatives who lead with heart, that fear of appearing "salesy" stresses us out and holds us back. We assume that spending money is painful, and feel guilty to ask our clients for more. The truth is, today's trading-up clients are not only willing to spend big, but they secretly want to. And there are more of them in your market than you think. Take it from someone who's been in your shoes. Megan has cracked the code on how to attract and serve clients who will pay top dollar. Her LUXE sales system helped her grow from a stay-at-home-mom to a seven-figure earner, and She Sells is her comprehensive playbook. Megan will show you how to evolve your business for the modern economy and lean into your powerful empathy advantage. Are you ready to become the powerhouse breadwinner you've always wanted to be?
Publisher: Elevation Publications
ISBN: 9781737648000
Category : Business & Economics
Languages : en
Pages : 178
Book Description
CAN GOOD PEOPLE BE GOOD AT SALES? There's a myth in our culture that to get ahead in sales, we have to be sharks-greedy, manipulative, and only out for #1. As business owners and creatives who lead with heart, that fear of appearing "salesy" stresses us out and holds us back. We assume that spending money is painful, and feel guilty to ask our clients for more. The truth is, today's trading-up clients are not only willing to spend big, but they secretly want to. And there are more of them in your market than you think. Take it from someone who's been in your shoes. Megan has cracked the code on how to attract and serve clients who will pay top dollar. Her LUXE sales system helped her grow from a stay-at-home-mom to a seven-figure earner, and She Sells is her comprehensive playbook. Megan will show you how to evolve your business for the modern economy and lean into your powerful empathy advantage. Are you ready to become the powerhouse breadwinner you've always wanted to be?
The Adaptation Advantage
Author: Heather E. McGowan
Publisher: John Wiley & Sons
ISBN: 1119653096
Category : Business & Economics
Languages : en
Pages : 272
Book Description
A guide for individuals and organizations navigating the complex and ambiguous Future of Work Foreword by New York Times columnist and best-selling author Thomas L. Friedman Technology is changing work as we know it. Cultural norms are undergoing tectonic shifts. A global pandemic proves that we are inextricably connected whether we choose to be or not. So much change, so quickly, is disorienting. It's undermining our sense of identity and challenging our ability to adapt. But where so many see these changes as threatening, Heather McGowan and Chris Shipley see the opportunity to open the flood gates of human potential—if we can change the way we think about work and leadership. They have dedicated the last 5 years to understanding how technical, business, and cultural shifts affecting the workplace have brought us to this crossroads, The result is a powerful and practical guide to the future of work for leaders and employees. The future can be better, but only if we let go of our attachment to our traditional (and disappearing) ideas about careers, and what a "good job" looks like. Blending wisdom from interviews with hundreds of executives, The Adaptation Advantage explains the profound changes happening in the world of work and posits the solution: new ways to think about careers that detach our sense of pride and personal identity from our job title, and connect it to our sense of purpose. Activating purpose, the authors suggest, will inherently motivate learning, engagement, empowerment, and lead to new forms of pride and identity throughout the workforce. Only when we let go of our rigid career identities can we embrace and appreciate the joys of learning and adapting to new realities—and help our organizations do the same. Of course, making this transition is hard. It requires leaders who can attract and motivate cognitively diverse teams fueled by a strong sense of purpose in an environment of psychological safety—despite fierce competition and external pressures. Adapting to the future of work has always called for strong leadership. Now, as a pandemic disrupts so many aspects of work, adapting is a leadership imperative. The Adaptation Advantage is an essential guide to help leaders meet that challenge.
Publisher: John Wiley & Sons
ISBN: 1119653096
Category : Business & Economics
Languages : en
Pages : 272
Book Description
A guide for individuals and organizations navigating the complex and ambiguous Future of Work Foreword by New York Times columnist and best-selling author Thomas L. Friedman Technology is changing work as we know it. Cultural norms are undergoing tectonic shifts. A global pandemic proves that we are inextricably connected whether we choose to be or not. So much change, so quickly, is disorienting. It's undermining our sense of identity and challenging our ability to adapt. But where so many see these changes as threatening, Heather McGowan and Chris Shipley see the opportunity to open the flood gates of human potential—if we can change the way we think about work and leadership. They have dedicated the last 5 years to understanding how technical, business, and cultural shifts affecting the workplace have brought us to this crossroads, The result is a powerful and practical guide to the future of work for leaders and employees. The future can be better, but only if we let go of our attachment to our traditional (and disappearing) ideas about careers, and what a "good job" looks like. Blending wisdom from interviews with hundreds of executives, The Adaptation Advantage explains the profound changes happening in the world of work and posits the solution: new ways to think about careers that detach our sense of pride and personal identity from our job title, and connect it to our sense of purpose. Activating purpose, the authors suggest, will inherently motivate learning, engagement, empowerment, and lead to new forms of pride and identity throughout the workforce. Only when we let go of our rigid career identities can we embrace and appreciate the joys of learning and adapting to new realities—and help our organizations do the same. Of course, making this transition is hard. It requires leaders who can attract and motivate cognitively diverse teams fueled by a strong sense of purpose in an environment of psychological safety—despite fierce competition and external pressures. Adapting to the future of work has always called for strong leadership. Now, as a pandemic disrupts so many aspects of work, adapting is a leadership imperative. The Adaptation Advantage is an essential guide to help leaders meet that challenge.
The Empathy Factor
Author: Marie R. Miyashiro
Publisher: PuddleDancer Press
ISBN: 1892005255
Category : Business & Economics
Languages : en
Pages : 227
Book Description
"Building on research in brain science, emotional intelligence, and organisational theory, this title answers questions about the true definition of empathy. It presents an exploration into business productivity and office management that offers both real-world insights and practical ways to build transformative empathy skills organisation-wide." --Publisher description.
Publisher: PuddleDancer Press
ISBN: 1892005255
Category : Business & Economics
Languages : en
Pages : 227
Book Description
"Building on research in brain science, emotional intelligence, and organisational theory, this title answers questions about the true definition of empathy. It presents an exploration into business productivity and office management that offers both real-world insights and practical ways to build transformative empathy skills organisation-wide." --Publisher description.
The Kindness Advantage
Author: Dale Atkins
Publisher: Simon and Schuster
ISBN: 0757321003
Category : Family & Relationships
Languages : en
Pages : 161
Book Description
In homes and school communities nationwide, there is re-energized interest in the values of community, compassion, and tolerance, and in finding our way to a kinder culture—a culture that starts with our families. Headlines speak of hate crimes, intolerance, and us-versus-them divisiveness. Recent political events have left many Americans yearning for unity, respect, and compassion in our national discourse. In our schools, bullying continues to be a pervasive problem, and in our homes, "screen-time" poses a constant threat to 'family time.' Research shows that connection and social engagement are key to successful, fulfilling lives, and yet we have never been less connected than we are now. Perhaps more than any other group, parents recognize the potential damage of this trend. Children who are raised in a culture where giving and compassion are valued become happier and more positively engaged with those around them. They are less likely to treat others disrespectfully. With increased concern about meanness and bullying, you may be among the many parents who see the need for more civil, respectful, and considerate behavior among our children. The Kindness Advantage is a practical and concrete guide for you to equip your child with the skills they need to have a positive influence on the world. We all benefit when children are raised with the understanding that they can have an impact by making conscious choices. It's never too early to start your child on a path of fulfillment through meaningful connection with others. Designed to be read with children as young as four, the book presents ten fundamental concepts to weave into your family's daily life. Using text, quotes, questions and real life stories, The Kindness Advantage is the first book parents need to think about and teach the necessary skills to be a kind, compassionate person. Each idea on its own is simple and unintimidating, yet together they form the powerful foundation parents need to go beyond teaching "please" and "thank-you" to form kindness habits that will last a lifetime. In a world where kindness is so greatly needed, The Kindness Advantage offers inspiration and activities to teach kids empathy, inspire a culture of compassion and connection, and empower children to make a difference in their community and the world.
Publisher: Simon and Schuster
ISBN: 0757321003
Category : Family & Relationships
Languages : en
Pages : 161
Book Description
In homes and school communities nationwide, there is re-energized interest in the values of community, compassion, and tolerance, and in finding our way to a kinder culture—a culture that starts with our families. Headlines speak of hate crimes, intolerance, and us-versus-them divisiveness. Recent political events have left many Americans yearning for unity, respect, and compassion in our national discourse. In our schools, bullying continues to be a pervasive problem, and in our homes, "screen-time" poses a constant threat to 'family time.' Research shows that connection and social engagement are key to successful, fulfilling lives, and yet we have never been less connected than we are now. Perhaps more than any other group, parents recognize the potential damage of this trend. Children who are raised in a culture where giving and compassion are valued become happier and more positively engaged with those around them. They are less likely to treat others disrespectfully. With increased concern about meanness and bullying, you may be among the many parents who see the need for more civil, respectful, and considerate behavior among our children. The Kindness Advantage is a practical and concrete guide for you to equip your child with the skills they need to have a positive influence on the world. We all benefit when children are raised with the understanding that they can have an impact by making conscious choices. It's never too early to start your child on a path of fulfillment through meaningful connection with others. Designed to be read with children as young as four, the book presents ten fundamental concepts to weave into your family's daily life. Using text, quotes, questions and real life stories, The Kindness Advantage is the first book parents need to think about and teach the necessary skills to be a kind, compassionate person. Each idea on its own is simple and unintimidating, yet together they form the powerful foundation parents need to go beyond teaching "please" and "thank-you" to form kindness habits that will last a lifetime. In a world where kindness is so greatly needed, The Kindness Advantage offers inspiration and activities to teach kids empathy, inspire a culture of compassion and connection, and empower children to make a difference in their community and the world.
UnSelfie
Author: Michele Borba
Publisher: Simon and Schuster
ISBN: 1501110039
Category : Education
Languages : en
Pages : 288
Book Description
"According to Michele Borba, the woman Dr. Drew calls "the most trusted parenting expert in America," there's an empthy crisis among today's youth, who she dubs the "selfie generation." But the good news is that empathy is a skill that can -- and must -- be taught, and in UNSELFIE (her first book for a general trade audience) Borba offers a 9-step program to help parents cultivate empathy in children, from birth to young adulthood"--
Publisher: Simon and Schuster
ISBN: 1501110039
Category : Education
Languages : en
Pages : 288
Book Description
"According to Michele Borba, the woman Dr. Drew calls "the most trusted parenting expert in America," there's an empthy crisis among today's youth, who she dubs the "selfie generation." But the good news is that empathy is a skill that can -- and must -- be taught, and in UNSELFIE (her first book for a general trade audience) Borba offers a 9-step program to help parents cultivate empathy in children, from birth to young adulthood"--
Empathy Works
Author: A. Sophie Wade
Publisher: Page Two
ISBN: 1774581515
Category : Business & Economics
Languages : en
Pages : 0
Book Description
"In empathy works, work futurist, international keynote speaker, instructor, workforce consultant, and host of the popular Transforming Work podcast Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalization and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way."--
Publisher: Page Two
ISBN: 1774581515
Category : Business & Economics
Languages : en
Pages : 0
Book Description
"In empathy works, work futurist, international keynote speaker, instructor, workforce consultant, and host of the popular Transforming Work podcast Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalization and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way."--
Applied Empathy
Author: Michael Ventura
Publisher: Atria Books
ISBN: 1501182862
Category : Business & Economics
Languages : en
Pages : 3
Book Description
Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.
Publisher: Atria Books
ISBN: 1501182862
Category : Business & Economics
Languages : en
Pages : 3
Book Description
Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.