Author: Alistair McQuade
Publisher:
ISBN: 9781089633969
Category :
Languages : en
Pages : 308
Book Description
Why is it so hard to improve organization wide sales performance? Most sales leaders focus on training the latest sales techniques but frequently these fail to last. This book is not about the latest sales techniques, rather how to change to capitalize on them. This book explains why, when trained and coached in the latest sales techniques, 90 percent of salespeople will not be able to change. It examines why the sales brain is hardwired to take shortcuts that break sales processes, and proposes the use of Deal Hacks to drive the required changes. Deal Hacks are a program of interactive workshops that challenge and support live deals through a visually engaging, team-based process. Proven to create value in the sales process, Deal Hacks focus on deal outcomes rather than skills gaps, which are the focus of training and coaching. This creates a more direct and immediate impact on sales results. The program's successes, and the uplift in results, create momentum and a pull effect where more salespeople change and organizational sales transformation is achieved. Deal Hacks can be implemented immediately, with any sales methodology or process. There's no need for training needs analyses or lengthy program design. This book shows what Deal Hacks are, why they work, and how they can be implemented using a simple five-step process in complex business-to-business sales organizations. About the author: Alistair McQuade has 25 years of growing global software companies by designing and delivering impactful sales enablement and leadership programs. He has been on the sales leadership team for five companies that have been grown for IPO or sale.
The Deal Hack
Author: Alistair McQuade
Publisher:
ISBN: 9781089633969
Category :
Languages : en
Pages : 308
Book Description
Why is it so hard to improve organization wide sales performance? Most sales leaders focus on training the latest sales techniques but frequently these fail to last. This book is not about the latest sales techniques, rather how to change to capitalize on them. This book explains why, when trained and coached in the latest sales techniques, 90 percent of salespeople will not be able to change. It examines why the sales brain is hardwired to take shortcuts that break sales processes, and proposes the use of Deal Hacks to drive the required changes. Deal Hacks are a program of interactive workshops that challenge and support live deals through a visually engaging, team-based process. Proven to create value in the sales process, Deal Hacks focus on deal outcomes rather than skills gaps, which are the focus of training and coaching. This creates a more direct and immediate impact on sales results. The program's successes, and the uplift in results, create momentum and a pull effect where more salespeople change and organizational sales transformation is achieved. Deal Hacks can be implemented immediately, with any sales methodology or process. There's no need for training needs analyses or lengthy program design. This book shows what Deal Hacks are, why they work, and how they can be implemented using a simple five-step process in complex business-to-business sales organizations. About the author: Alistair McQuade has 25 years of growing global software companies by designing and delivering impactful sales enablement and leadership programs. He has been on the sales leadership team for five companies that have been grown for IPO or sale.
Publisher:
ISBN: 9781089633969
Category :
Languages : en
Pages : 308
Book Description
Why is it so hard to improve organization wide sales performance? Most sales leaders focus on training the latest sales techniques but frequently these fail to last. This book is not about the latest sales techniques, rather how to change to capitalize on them. This book explains why, when trained and coached in the latest sales techniques, 90 percent of salespeople will not be able to change. It examines why the sales brain is hardwired to take shortcuts that break sales processes, and proposes the use of Deal Hacks to drive the required changes. Deal Hacks are a program of interactive workshops that challenge and support live deals through a visually engaging, team-based process. Proven to create value in the sales process, Deal Hacks focus on deal outcomes rather than skills gaps, which are the focus of training and coaching. This creates a more direct and immediate impact on sales results. The program's successes, and the uplift in results, create momentum and a pull effect where more salespeople change and organizational sales transformation is achieved. Deal Hacks can be implemented immediately, with any sales methodology or process. There's no need for training needs analyses or lengthy program design. This book shows what Deal Hacks are, why they work, and how they can be implemented using a simple five-step process in complex business-to-business sales organizations. About the author: Alistair McQuade has 25 years of growing global software companies by designing and delivering impactful sales enablement and leadership programs. He has been on the sales leadership team for five companies that have been grown for IPO or sale.
Hacking Work
Author: Bill Jensen
Publisher: Penguin
ISBN: 1101443499
Category : Business & Economics
Languages : en
Pages : 257
Book Description
Why work harder than you have to? One manager kept his senior execs happy by secretly hacking into the company's database to give them the reports they needed in one third of the time. Hacking is a powerful solution to every stupid procedure, tool, rule, and process we are forced to endure at the office. Benevolent hackers are saving business from itself. It would be so much easier to do great work if not for lingering bureaucracies, outdated technologies, and deeply irrational rules and procedures. These things are killing us. Frustrating? Hell, yes. But take heart-there's an army of heroes coming to the rescue. Today's top performers are taking matters into their own hands: bypassing sacred structures, using forbidden tools, and ignoring silly corporate edicts. In other words, they are hacking work to increase their efficiency and job satisfaction. Consultant Bill Jensen teamed up with hacker Josh Klein to expose the cheat codes that enable people to work smarter instead of harder. Once employees learn how to hack their work, they accomplish more in less time. They cut through red tape and circumvent stupid rules. For instance, Elizabeth's bosses wouldn't sign off on her plan to improve customer service. So she made videotapes of customers complaining about what needed fixing and posted them on YouTube. Within days, public outcry forced senior management to reverse its decision. Hacking Work reveals powerful technological and social hacks and shows readers how to apply them to sidestep bureaucratic boundaries and busywork. It's about making the system work for you, not the other way around, so you can take control of your workload, increase your productivity, and help your company succeed-in spite of itself.
Publisher: Penguin
ISBN: 1101443499
Category : Business & Economics
Languages : en
Pages : 257
Book Description
Why work harder than you have to? One manager kept his senior execs happy by secretly hacking into the company's database to give them the reports they needed in one third of the time. Hacking is a powerful solution to every stupid procedure, tool, rule, and process we are forced to endure at the office. Benevolent hackers are saving business from itself. It would be so much easier to do great work if not for lingering bureaucracies, outdated technologies, and deeply irrational rules and procedures. These things are killing us. Frustrating? Hell, yes. But take heart-there's an army of heroes coming to the rescue. Today's top performers are taking matters into their own hands: bypassing sacred structures, using forbidden tools, and ignoring silly corporate edicts. In other words, they are hacking work to increase their efficiency and job satisfaction. Consultant Bill Jensen teamed up with hacker Josh Klein to expose the cheat codes that enable people to work smarter instead of harder. Once employees learn how to hack their work, they accomplish more in less time. They cut through red tape and circumvent stupid rules. For instance, Elizabeth's bosses wouldn't sign off on her plan to improve customer service. So she made videotapes of customers complaining about what needed fixing and posted them on YouTube. Within days, public outcry forced senior management to reverse its decision. Hacking Work reveals powerful technological and social hacks and shows readers how to apply them to sidestep bureaucratic boundaries and busywork. It's about making the system work for you, not the other way around, so you can take control of your workload, increase your productivity, and help your company succeed-in spite of itself.
Hacking Sales
Author: Max Altschuler
Publisher: John Wiley & Sons
ISBN: 1119281644
Category : Business & Economics
Languages : en
Pages : 164
Book Description
Stay ahead of the sales evolution with a more efficient approach to everything Hacking Sales helps you transform your sales process using the next generation of tools, tactics and strategies. Author Max Altschuler has dedicated his business to helping companies build modern, efficient, high tech sales processes that generate more revenue while using fewer resources. In this book, he shows you the most effective changes you can make, starting today, to evolve your sales and continually raise the bar. You’ll walk through the entire sales process from start to finish, learning critical hacks every step of the way. Find and capture your lowest-hanging fruit at the top of the funnel, build massive lead lists using ICP and TAM, utilize multiple prospecting strategies, perfect your follow-ups, nurture leads, outsource where advantageous, and much more. Build, refine, and enhance your pipeline over time, close deals faster, and use the right tools for the job—this book is your roadmap to fast and efficient revenue growth. Without a reliable process, you’re disjointed, disorganized, and ultimately, underperforming. Whether you’re building a sales process from scratch or looking to become your company’s rock star, this book shows you how to make it happen. Identify your Ideal Customer and your Total Addressable Market Build massive lead lists and properly target your campaigns Learn effective hacks for messaging and social media outreach Overcome customer objections before they happen The economy is evolving, the customer is evolving, and sales itself is evolving. Forty percent of the Fortune 500 from the year 2000 were absent from the Fortune 500 in the year 2015, precisely because they failed to evolve. Today’s sales environment is very much a “keep up or get left behind” paradigm, but you need to do better to excel. Hacking Sales shows you how to get ahead of everyone else with focused effort and the most effective approach to modern sales.
Publisher: John Wiley & Sons
ISBN: 1119281644
Category : Business & Economics
Languages : en
Pages : 164
Book Description
Stay ahead of the sales evolution with a more efficient approach to everything Hacking Sales helps you transform your sales process using the next generation of tools, tactics and strategies. Author Max Altschuler has dedicated his business to helping companies build modern, efficient, high tech sales processes that generate more revenue while using fewer resources. In this book, he shows you the most effective changes you can make, starting today, to evolve your sales and continually raise the bar. You’ll walk through the entire sales process from start to finish, learning critical hacks every step of the way. Find and capture your lowest-hanging fruit at the top of the funnel, build massive lead lists using ICP and TAM, utilize multiple prospecting strategies, perfect your follow-ups, nurture leads, outsource where advantageous, and much more. Build, refine, and enhance your pipeline over time, close deals faster, and use the right tools for the job—this book is your roadmap to fast and efficient revenue growth. Without a reliable process, you’re disjointed, disorganized, and ultimately, underperforming. Whether you’re building a sales process from scratch or looking to become your company’s rock star, this book shows you how to make it happen. Identify your Ideal Customer and your Total Addressable Market Build massive lead lists and properly target your campaigns Learn effective hacks for messaging and social media outreach Overcome customer objections before they happen The economy is evolving, the customer is evolving, and sales itself is evolving. Forty percent of the Fortune 500 from the year 2000 were absent from the Fortune 500 in the year 2015, precisely because they failed to evolve. Today’s sales environment is very much a “keep up or get left behind” paradigm, but you need to do better to excel. Hacking Sales shows you how to get ahead of everyone else with focused effort and the most effective approach to modern sales.
The Way of the Wall Street Warrior
Author: Dave Liu
Publisher: John Wiley & Sons
ISBN: 1119811929
Category : Business & Economics
Languages : en
Pages : 311
Book Description
A Wall Street Insider's Guide to getting ahead in any highly competitive industry "Dave learned how to win in investment banking the hard way. Now he is able to share tools that make it easier for budding bankers and other professionals to succeed." —Frank Baxter, Former CEO of Jefferies and U.S. Ambassador to Uruguay "A must-read for anyone starting their career in Corporate America. Dave's book shares witty and valuable insights that would take a lifetime to learn otherwise. I highly recommend that anyone interested in advancing their career read this book." —Harry Nelis, Partner of Accel and former Goldman Sachs banker In The Way of the Wall Street Warrior, 25-year veteran investment banker and finance professional, Dave Liu, delivers a humorous and irreverent insider’s guide to thriving on Wall Street or Main Street. Liu offers hilarious and insightful advice on everything from landing an interview to self-promotion to getting paid. In this book, you’ll discover: How to get that job you always wanted Why career longevity and “success” comes from doing the least amount of work for the most pay How mastering cognitive biases and understanding human nature can help you win the rat race How to make people think you’re the smartest person in the room without actually being the smartest person in the room How to make sure you do everything in your power to get paid well (or at least not get screwed too badly) How to turn any weakness or liability into an asset to further your career
Publisher: John Wiley & Sons
ISBN: 1119811929
Category : Business & Economics
Languages : en
Pages : 311
Book Description
A Wall Street Insider's Guide to getting ahead in any highly competitive industry "Dave learned how to win in investment banking the hard way. Now he is able to share tools that make it easier for budding bankers and other professionals to succeed." —Frank Baxter, Former CEO of Jefferies and U.S. Ambassador to Uruguay "A must-read for anyone starting their career in Corporate America. Dave's book shares witty and valuable insights that would take a lifetime to learn otherwise. I highly recommend that anyone interested in advancing their career read this book." —Harry Nelis, Partner of Accel and former Goldman Sachs banker In The Way of the Wall Street Warrior, 25-year veteran investment banker and finance professional, Dave Liu, delivers a humorous and irreverent insider’s guide to thriving on Wall Street or Main Street. Liu offers hilarious and insightful advice on everything from landing an interview to self-promotion to getting paid. In this book, you’ll discover: How to get that job you always wanted Why career longevity and “success” comes from doing the least amount of work for the most pay How mastering cognitive biases and understanding human nature can help you win the rat race How to make people think you’re the smartest person in the room without actually being the smartest person in the room How to make sure you do everything in your power to get paid well (or at least not get screwed too badly) How to turn any weakness or liability into an asset to further your career
The House Hacking Strategy
Author: Craig Curelop
Publisher: Biggerpockets Publishing, LLC
ISBN: 9781947200159
Category : Business & Economics
Languages : en
Pages : 200
Book Description
Don't pay for your home--hack it and live for free! Savvy investors have been using a little-known, but clever strategy in real estate for decades--and now, you will learn exactly how to perfect this trade secret! When mastered, house hacking can save you thousands of dollars in monthly expenses, build tens of thousands of dollars in equity each year, and provide the financial means to retire early. In fact, the average house hacker can turn a single-family home or small multifamily property into a cash-flowing investment. You can collect rent that completely covers your living expenses--and then some! In this book, serial house hacker Craig Curelop lays out the in-depth details so you can make your first (or next) house hack a huge success. Inside, you will learn: What house hacking is, and why it's one of the best methods for building wealth The different types of house-hacking strategies you can use--no one size fits all here! The incredible connection between house hacking, wealth building, and early retirement How to get started house hacking--even with low income or low savings Strategies to house hack with a family, spouse, or independently How to find the ideal house hack property--even in a competitive or expensive market Stories from real estate investors all over the country on their house-hacking triumphs, mishaps, and their purpose behind house hacking. Property-management strategies to make ownership a breeze House hacking doesn't have to be a mystery. Discover why so many successful investors support their investment careers with house hacking--and learn from a frugality expert who has "hacked" his way toward financial freedom!
Publisher: Biggerpockets Publishing, LLC
ISBN: 9781947200159
Category : Business & Economics
Languages : en
Pages : 200
Book Description
Don't pay for your home--hack it and live for free! Savvy investors have been using a little-known, but clever strategy in real estate for decades--and now, you will learn exactly how to perfect this trade secret! When mastered, house hacking can save you thousands of dollars in monthly expenses, build tens of thousands of dollars in equity each year, and provide the financial means to retire early. In fact, the average house hacker can turn a single-family home or small multifamily property into a cash-flowing investment. You can collect rent that completely covers your living expenses--and then some! In this book, serial house hacker Craig Curelop lays out the in-depth details so you can make your first (or next) house hack a huge success. Inside, you will learn: What house hacking is, and why it's one of the best methods for building wealth The different types of house-hacking strategies you can use--no one size fits all here! The incredible connection between house hacking, wealth building, and early retirement How to get started house hacking--even with low income or low savings Strategies to house hack with a family, spouse, or independently How to find the ideal house hack property--even in a competitive or expensive market Stories from real estate investors all over the country on their house-hacking triumphs, mishaps, and their purpose behind house hacking. Property-management strategies to make ownership a breeze House hacking doesn't have to be a mystery. Discover why so many successful investors support their investment careers with house hacking--and learn from a frugality expert who has "hacked" his way toward financial freedom!
Gaming Hacks
Author: Simon Carless
Publisher: "O'Reilly Media, Inc."
ISBN: 9780596007140
Category : Computers
Languages : en
Pages : 468
Book Description
Aimed at avid and/or highly skilled video gamers, 'Gaming Hacks' offers a guide to pushing the limits of video game software and hardware using the creative exploits of the gaming gurus.
Publisher: "O'Reilly Media, Inc."
ISBN: 9780596007140
Category : Computers
Languages : en
Pages : 468
Book Description
Aimed at avid and/or highly skilled video gamers, 'Gaming Hacks' offers a guide to pushing the limits of video game software and hardware using the creative exploits of the gaming gurus.
The Everything Guide to House Hacking
Author: Robert Leonard
Publisher: Simon and Schuster
ISBN: 150721720X
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Discover the path to financial freedom with this step-by-step guide to house hacking—the simple real estate investment strategy that lets you live for free and earn income. For most people, rent or a mortgage takes up the largest chunk of their income. But with house hacking, that piece can come down to virtually zero—and it’s easier than you’d think! In its simplest form, house hacking is the real estate investment strategy where you buy a multifamily house and rent it out to cover your costs and live for free. But this can come in all shapes and sizes, whether it be inviting in roommates, owning multiple properties, live-in flips, vacation rentals, or even participating in Airbnb. In The Everything Guide to House Hacking, you will learn: -The pros and cons of house hacking -The minimum you need to get started -What a smart investment looks like -Whether renovating is worth it -How to be a responsible landlord -How to find responsible tenants -And more! Discover everything you want to know about homeownership and how you can build wealth from your investment properties. The path to financial freedom starts here.
Publisher: Simon and Schuster
ISBN: 150721720X
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Discover the path to financial freedom with this step-by-step guide to house hacking—the simple real estate investment strategy that lets you live for free and earn income. For most people, rent or a mortgage takes up the largest chunk of their income. But with house hacking, that piece can come down to virtually zero—and it’s easier than you’d think! In its simplest form, house hacking is the real estate investment strategy where you buy a multifamily house and rent it out to cover your costs and live for free. But this can come in all shapes and sizes, whether it be inviting in roommates, owning multiple properties, live-in flips, vacation rentals, or even participating in Airbnb. In The Everything Guide to House Hacking, you will learn: -The pros and cons of house hacking -The minimum you need to get started -What a smart investment looks like -Whether renovating is worth it -How to be a responsible landlord -How to find responsible tenants -And more! Discover everything you want to know about homeownership and how you can build wealth from your investment properties. The path to financial freedom starts here.
Big Book of Apple Hacks
Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 144934352X
Category : Computers
Languages : en
Pages : 640
Book Description
Bigger in size, longer in length, broader in scope, and even more useful than our original Mac OS X Hacks, the new Big Book of Apple Hacks offers a grab bag of tips, tricks and hacks to get the most out of Mac OS X Leopard, as well as the new line of iPods, iPhone, and Apple TV. With 125 entirely new hacks presented in step-by-step fashion, this practical book is for serious Apple computer and gadget users who really want to take control of these systems. Many of the hacks take you under the hood and show you how to tweak system preferences, alter or add keyboard shortcuts, mount drives and devices, and generally do things with your operating system and gadgets that Apple doesn't expect you to do. The Big Book of Apple Hacks gives you: Hacks for both Mac OS X Leopard and Tiger, their related applications, and the hardware they run on or connect to Expanded tutorials and lots of background material, including informative sidebars "Quick Hacks" for tweaking system and gadget settings in minutes Full-blown hacks for adjusting Mac OS X applications such as Mail, Safari, iCal, Front Row, or the iLife suite Plenty of hacks and tips for the Mac mini, the MacBook laptops, and new Intel desktops Tricks for running Windows on the Mac, under emulation in Parallels or as a standalone OS with Bootcamp The Big Book of Apple Hacks is not only perfect for Mac fans and power users, but also for recent -- and aspiring -- "switchers" new to the Apple experience. Hacks are arranged by topic for quick and easy lookup, and each one stands on its own so you can jump around and tweak whatever system or gadget strikes your fancy. Pick up this book and take control of Mac OS X and your favorite Apple gadget today!
Publisher: "O'Reilly Media, Inc."
ISBN: 144934352X
Category : Computers
Languages : en
Pages : 640
Book Description
Bigger in size, longer in length, broader in scope, and even more useful than our original Mac OS X Hacks, the new Big Book of Apple Hacks offers a grab bag of tips, tricks and hacks to get the most out of Mac OS X Leopard, as well as the new line of iPods, iPhone, and Apple TV. With 125 entirely new hacks presented in step-by-step fashion, this practical book is for serious Apple computer and gadget users who really want to take control of these systems. Many of the hacks take you under the hood and show you how to tweak system preferences, alter or add keyboard shortcuts, mount drives and devices, and generally do things with your operating system and gadgets that Apple doesn't expect you to do. The Big Book of Apple Hacks gives you: Hacks for both Mac OS X Leopard and Tiger, their related applications, and the hardware they run on or connect to Expanded tutorials and lots of background material, including informative sidebars "Quick Hacks" for tweaking system and gadget settings in minutes Full-blown hacks for adjusting Mac OS X applications such as Mail, Safari, iCal, Front Row, or the iLife suite Plenty of hacks and tips for the Mac mini, the MacBook laptops, and new Intel desktops Tricks for running Windows on the Mac, under emulation in Parallels or as a standalone OS with Bootcamp The Big Book of Apple Hacks is not only perfect for Mac fans and power users, but also for recent -- and aspiring -- "switchers" new to the Apple experience. Hacks are arranged by topic for quick and easy lookup, and each one stands on its own so you can jump around and tweak whatever system or gadget strikes your fancy. Pick up this book and take control of Mac OS X and your favorite Apple gadget today!
Hack
Author: Melissa Plaut
Publisher: Villard Books
ISBN: 0812977394
Category : Biography & Autobiography
Languages : en
Pages : 255
Book Description
In her late 20s, Plaut decided to honor a long-held secret ambition by becoming a New York City taxi driver. With wit and insight, she recreates the crazy parade of humanity that passes through her cab and shows how this grueling work provides her with a greater sense of self.
Publisher: Villard Books
ISBN: 0812977394
Category : Biography & Autobiography
Languages : en
Pages : 255
Book Description
In her late 20s, Plaut decided to honor a long-held secret ambition by becoming a New York City taxi driver. With wit and insight, she recreates the crazy parade of humanity that passes through her cab and shows how this grueling work provides her with a greater sense of self.
Hack
Author: Dmitry Samarov
Publisher: University of Chicago Press
ISBN: 0226734749
Category : Biography & Autobiography
Languages : en
Pages : 136
Book Description
Cabdrivers and their yellow taxis are as much a part of the cityscape as the high-rise buildings and the subway. We hail them without thought after a wearying day at the office or an exuberant night on the town. And, undoubtedly, taxi drivers have stories to tell—of farcical local politics, of colorful passengers, of changing neighborhoods and clandestine shortcuts. No one knows a city’s streets—and thus its heart—better than its cabdrivers. And from behind the wheel of his taxi, Dmitry Samarov has seen more of Chicago than most Chicagoans will hope to experience in a lifetime. An artist and painter trained at the School of the Art Institute of Chicago, Samarov began driving a cab in 1993 to make ends meet, and he’s been working as a taxi driver ever since. In Hack: Stories from a Chicago Cab, he recounts tales that will delight, surprise, and sometimes shock the most seasoned urbanite. We follow Samarov through the rhythms of a typical week, as he waits hours at the garage to pick up a shift, ferries comically drunken passengers between bars, delivers prostitutes to their johns, and inadvertently observes drug deals. There are long waits with other cabbies at O’Hare, vivid portraits of street corners and their regular denizens, amorous Cubs fans celebrating after a game at Wrigley Field, and customers who are pleasantly surprised that Samarov is white—and tell him so. Throughout, Samarov’s own drawings—of his fares, of the taxi garage, and of a variety of Chicago street scenes—accompany his stories. In the grand tradition of Nelson Algren, Saul Bellow, Mike Royko, and Studs Terkel, Dmitry Samarov has rendered an entertaining, poignant, and unforgettable vision of Chicago and its people.
Publisher: University of Chicago Press
ISBN: 0226734749
Category : Biography & Autobiography
Languages : en
Pages : 136
Book Description
Cabdrivers and their yellow taxis are as much a part of the cityscape as the high-rise buildings and the subway. We hail them without thought after a wearying day at the office or an exuberant night on the town. And, undoubtedly, taxi drivers have stories to tell—of farcical local politics, of colorful passengers, of changing neighborhoods and clandestine shortcuts. No one knows a city’s streets—and thus its heart—better than its cabdrivers. And from behind the wheel of his taxi, Dmitry Samarov has seen more of Chicago than most Chicagoans will hope to experience in a lifetime. An artist and painter trained at the School of the Art Institute of Chicago, Samarov began driving a cab in 1993 to make ends meet, and he’s been working as a taxi driver ever since. In Hack: Stories from a Chicago Cab, he recounts tales that will delight, surprise, and sometimes shock the most seasoned urbanite. We follow Samarov through the rhythms of a typical week, as he waits hours at the garage to pick up a shift, ferries comically drunken passengers between bars, delivers prostitutes to their johns, and inadvertently observes drug deals. There are long waits with other cabbies at O’Hare, vivid portraits of street corners and their regular denizens, amorous Cubs fans celebrating after a game at Wrigley Field, and customers who are pleasantly surprised that Samarov is white—and tell him so. Throughout, Samarov’s own drawings—of his fares, of the taxi garage, and of a variety of Chicago street scenes—accompany his stories. In the grand tradition of Nelson Algren, Saul Bellow, Mike Royko, and Studs Terkel, Dmitry Samarov has rendered an entertaining, poignant, and unforgettable vision of Chicago and its people.