The Crm Field Guide

The Crm Field Guide PDF Author: Joel Lindstrom
Publisher:
ISBN: 9780981511894
Category : Computers
Languages : en
Pages : 946

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Book Description
An essential guide to Microsoft Dynamics C] details not only on C fundamentals and extensibility points but also the tried and true best practices and strategies of the combined experience of some of the most recognizable global experts.

The Crm Field Guide

The Crm Field Guide PDF Author: Joel Lindstrom
Publisher:
ISBN: 9780981511894
Category : Computers
Languages : en
Pages : 946

Get Book Here

Book Description
An essential guide to Microsoft Dynamics C] details not only on C fundamentals and extensibility points but also the tried and true best practices and strategies of the combined experience of some of the most recognizable global experts.

The VC Field Guide

The VC Field Guide PDF Author: William Lin
Publisher: John Wiley & Sons
ISBN: 1394180659
Category : Business & Economics
Languages : en
Pages : 231

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Book Description
The Venture Capital Investment Framework Venture capital is the economic engine that drives entrepreneurship and innovation through capital investments, board membership, advice, introductions to relevant employees, and customers. Despite the outsized importance of venture capital, the inner workings remain hidden. Venture is still a mentor-led industry and it is an industry where you have to do a lot of self-education—you have to learn by doing, and you have to get up to speed quickly. Until now. Author William Lin spent over a decade in venture capital, starting in an entry-level position, helping to start a leading VC firm from scratch, and eventually becoming Managing Partner. In The VC Field Guide: Fundamentals of Venture Capital, Lin shares his unique framework, the Venture Capital Investment Framework, to help any venture capitalist, entrepreneur, or investor make better investment decisions, quicker. He delivers an incisive and practical handbook for the world of venture capital. You’ll learn about the industry, how to break into it, and discover the art of investing in startups, and more, including: How VC deals are analyzed, vetted, and made Which questions experienced and successful venture capital investors ask startup founders when making investment decisions, and why those questions matter The venture capital mindset that dominates the thinking of the most prominent venture capital investors The best ways to begin a career in venture capital and tips on advancing your career Key differences between multi-stage and boutique firms and what it means for entrepreneurs The different factors VCs use to evaluate early-stage versus late-stage companies If you want to be close to company creation and innovation as a venture capitalist, investor, or entrepreneur, this book is for you. If you want to be involved in situations that impact economic growth, innovation, and the founders, employees, vendors, and communities that support the broader entrepreneurial ecosystem, this book is for you. The VC Field Guide is not only a primer on the inner workings of the venture capital industry, but a timely framework for how investment decisions are made. Anyone who wants to better understand how venture capital investments are made, and why will find this book helpful.

The Customer Experience Field Guide

The Customer Experience Field Guide PDF Author: David D. Fish
Publisher:
ISBN: 9781665300759
Category :
Languages : en
Pages : 265

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Book Description


The Quality Improvement Field Guide

The Quality Improvement Field Guide PDF Author: Matthew A. Barsalou
Publisher: CRC Press
ISBN: 1040181074
Category : Business & Economics
Languages : en
Pages : 146

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Book Description
The Quality Improvement Field Guide: Achieving and Maintaining Value in Your Organization covers the key aspects that quality professionals must know to attain mastery in their field. After reading this book, readers will not only gain an understanding of the key quality improvement concepts, but will gain the practical insight required to implemen

The Field Guide to Understanding Human Error

The Field Guide to Understanding Human Error PDF Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1351889753
Category : Technology & Engineering
Languages : en
Pages : 219

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Book Description
When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

The Field Guide to Understanding 'Human Error'

The Field Guide to Understanding 'Human Error' PDF Author: Professor Sidney Dekker
Publisher: Ashgate Publishing, Ltd.
ISBN: 147243904X
Category : Mathematics
Languages : en
Pages : 249

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Book Description
This latest edition of The Field Guide to Understanding ‘Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization.

The Definitive Guide to Social CRM

The Definitive Guide to Social CRM PDF Author: Barton J. Goldenberg
Publisher: Pearson Education
ISBN: 0134133900
Category : Business & Economics
Languages : en
Pages : 273

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Book Description
Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies that drive real value. In this book the field's leading expert offers a proven, four-step methodology for making Social CRM work in any organization: B2B, B2C, or B2B2C. Writing for both decision-makers and implementers, Barton Goldenberg shows how to integrate people, process and technology to optimize relationships with every customer, achieve seamless collaboration across customer-facing functions, and make the most of today's leading social platforms. Goldenberg shows how to: Systematically harvest information from Social Media conversations and communities: Facebook, Twitter, LinkedIn, Google+, and beyond Integrate this information into expanded customer profiles Use these profiles to personalize your customer service, marketing messages, and sales offers far more effectively Goldenberg assesses the changing impact of social media on customer relationships, identifies smarter ways to profitably integrate it throughout your business, guides you through Social CRM planning and implementation, and examines key challenges and opportunities in leveraging Social CRM after you've deployed it. You'll find practical advice on issues ranging from strategy to software selection, vendor negotiation to team development and day-to-day operations. Goldenberg concludes by previewing the future of Social CRM - and the fast-changing customer tomorrow's systems must serve.

The Scrum Field Guide

The Scrum Field Guide PDF Author: Mitch Lacey
Publisher: Pearson Education
ISBN: 0321670345
Category : Computers
Languages : en
Pages : 415

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Book Description
Thousands of IT professionals are being asked to make Scrum succeed in their organizations–including many who weren’t involved in the decision to adopt it. If you’re one of them, The Scrum Field Guide will give you skills and confidence to adopt Scrum more rapidly, more successfully, and with far less pain and fear. Long-time Scrum practitioner Mitch Lacey identifies major challenges associated with early-stage Scrum adoption, as well as deeper issues that emerge after companies have adopted Scrum, and describes how other organizations have overcome them. You’ll learn how to gain “quick wins” that build support, and then use the flexibility of Scrum to maximize value creation across the entire process. In 30 brief, engaging chapters, Lacey guides you through everything from defining roles to setting priorities to determining team velocity, choosing a sprint length, and conducting customer reviews. Along the way, he explains why Scrum can seem counterintuitive, offers a solid grounding in the core agile concepts that make it work, and shows where it can (and shouldn’t) be modified. Coverage includes Getting teams on board, and bringing new team members aboard after you’ve started Creating a “definition of done” for the team and organization Implementing the strong technical practices that are indispensable for agile success Balancing predictability and adaptability in release planning Keeping defects in check Running productive daily standup meetings Keeping people engaged with pair programming Managing culture clashes on Scrum teams Performing “emergency procedures” to get sprints back on track Establishing a pace your team can truly sustain Accurately costing projects, and measuring the value they deliver Documenting Scrum projects effectively Prioritizing and estimating large backlogs Integrating outsourced and offshored components Packed with real-world examples from Lacey’s own experience, this book is invaluable to everyone transitioning to agile: developers, architects, testers, managers, and project owners alike.

A Practical Guide to CRM

A Practical Guide to CRM PDF Author: Janice Reynolds
Publisher: CRC Press
ISBN: 1482280787
Category : Computers
Languages : en
Pages : 303

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Book Description
In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need

The Modern Marketer's Field Guide

The Modern Marketer's Field Guide PDF Author: Matt Heinz
Publisher: Lulu.com
ISBN: 0615487815
Category : Business & Economics
Languages : en
Pages : 151

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Book Description
The speed of innovation and change in B2B marketing has never been greater. And the need for clarity, for a blueprint, for a guide to what's really working and how to apply it specifically to increase sales pipeline growth, velocity and conversion - that's what we get asked for more than anything else. Which is why we wrote this book. It covers a lot of ground, but quickly. We've addressed a comprehensive view of the sales and marketing pipeline, but done it in quick bursts with lots of specific, actionable ideas, strategies and tactics you can put to work right away.