The Complete Idiot's Guide to Difficult Conversations PDF Download
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Author: Gretchen Hirsch
Publisher: Penguin
ISBN: 144062612X
Category : Business & Economics
Languages : en
Pages : 392
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Book Description
How to tackle sensitive subjects Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions. • The only book on the market covering difficult conversations in both the workplace and one’s personal life • Can be read cover to cover or used as a quick reference guide • Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University
Author: Gretchen Hirsch
Publisher: Penguin
ISBN: 144062612X
Category : Business & Economics
Languages : en
Pages : 392
Get Book
Book Description
How to tackle sensitive subjects Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions. • The only book on the market covering difficult conversations in both the workplace and one’s personal life • Can be read cover to cover or used as a quick reference guide • Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University
Author: Sheri Richerson
Publisher: Penguin
ISBN: 1101577169
Category : Gardening
Languages : en
Pages : 364
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Book Description
Mouthwatering heirlooms, exciting hybrids, sensational herbs, colorful flowers - you dream of a garden overflowing with vibrant, healthy plants. Turn your dream garden into reality with seeds you save and start yourself! With easy ideas on harvesting, storing, sowing and nurturing your seeds into flourishing plants, this helpful guide gives you a sure path from start to success. In it, you get: A look at seed and plant anatomy and how pollination works. Simple suggestions for identifying seeds to save, and for gathering and prepping seeds for next year's garden. Guidance on germinating seeds, indoors or out, using scarification or stratification. Tips for transplanting, thinning, hardening off, and protecting seedlings from weather, pests and disease. Easy ideas for cross-breeding plants and creating hybrids suited to your garden and climate. A comprehensive directory of botanical names and harvesting, germination, and sowing data for hundreds of plants. The Complete Idiot's Guide To Seed Saving And Starting is an essential resource to reap richer results with plants grown from your own seeds!
Author: Keith Rosen MCC
Publisher: Penguin
ISBN: 1440696195
Category : Business & Economics
Languages : en
Pages : 340
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Book Description
Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater, consistent results. If you are prospecting the same way you have been for the last several years (including the “calling to check in, touch base or follow-up” approach) or haven’t been prospecting at all, you’re simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don’t like) to prospect, this book is your opportunity to maximize your cold calling potential and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling. This Complete Idiot’s Guide® will show you how to: • Utilize the seven steps to a permission-based cold calling conversation so that you don’t have to push your presentation and hope there’s a fit. • Create winning voice mail messages that will ensure more return calls. • Develop your MVP (Most Valuable Proposition) that separates you from your competition. • Craft the Compelling Reasons that would motivate a prospect to speak with you. • Prevent and defuse initial objections, such as “I'm not interested,” “We don't have any money now,” or “Call me back later.” • Design your own step-by-step prospecting and follow-up system that runs on autopilot and is aligned with your selling philosophy, strengths, objectives, and natural talents rather than taking the generic, “one size fits all” approach. • Develop the right questions and uncover new selling opportunities in seconds so that you can stop wasting precious time on the wrong prospects.
Author: Sheree Bykofsky
Publisher:
ISBN: 9780028639192
Category : Language Arts & Disciplines
Languages : en
Pages : 343
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Book Description
This guide gives new and experienced authors tips, advice and practical step-by-step instructions for writing book proposals and query letters, pitching ideas to agents and editors and writing outlines and sample chapters.
Author: Brandon Toropov
Publisher: Penguin
ISBN: 9780028615974
Category : Psychology
Languages : en
Pages : 354
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Book Description
Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Author: Alan Axelrod
Publisher: Penguin
ISBN: 9780028627311
Category : Music
Languages : en
Pages : 130
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Book Description
Traces the origins and history of jazz, its major artists, and its stylistic varieties, and offers suggestions for assembling a recording collection
Author: Jason Stevenson
Publisher: Penguin
ISBN: 1101222972
Category : Sports & Recreation
Languages : en
Pages : 304
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Book Description
A guide so thorough it will send you packing... Backpacking remains one of the most popular, and inexpensive, outdoor activities in America. The Complete Idiot's Guide (r) to Backpacking and Hiking helps anyone prepare and plan for a rewarding adventure. Covers planning, training, shopping and packing for the trip. -How to live on the trail -First aid and other safety tips -Practical time- and money-saving hints -What gear is necessary and what isn't -Special considerations when travelling with groups or pets
Author: Eve Salinger
Publisher: Dorling Kindersley Ltd
ISBN: 0241882001
Category : Self-Help
Languages : en
Pages : 452
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Book Description
This authoritative book helps women explore the age-old wisdom regarding pleasing husbands in all aspects of married life, which can then be used to benefit the reader in return. It's filled with plain talk about sex and relationships in a lively, straightforward tone. Features sections on how to flirt, be a girlfriend and not a mother, set the stage, anticipate his needs, tune into what men really like (and need) and important sex secrets. Down-to-earth, accessible tone. While marriage-orientated, the advice in this book applies to any committed, long-term relationship.
Author: Rene Carew
Publisher: Penguin
ISBN: 9781592572977
Category : Business & Economics
Languages : en
Pages : 356
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Book Description
Explains how to trade in an unsatisfactory job for a fulfilling career by providing a series of self-assessment tests designed to answer key questions about one's talents, values, interests, personality, and goals, as well as helpful advice on how to make a smooth career transition and how to land the perfect job opportunity. Original.
Author: Donald Haupt M.D.
Publisher: Penguin
ISBN: 1101197749
Category : Family & Relationships
Languages : en
Pages : 372
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Book Description
A thorough examination of a misunderstood condition Though it's traditionally thought of as a childhood disorder, a growing body of research is bringing awareness to the fact that ADHD often continues into adulthood, though its symptoms often take on a different form and make the disorder more difficult to diagnose. • Covers what ADHD looks like in adults, how symptoms can vary greatly from one person to the next, and how it often gets misdiagnosed • Includes information on related conditions that often coexist with adult ADHD, including depression and anxiety • Discusses various treatment options-pharmaceutical, behavioral, lifestyle, and alternative approaches
