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Author: Chris Lynam
Publisher: Post Hill Press
ISBN: 9781637582169
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Customer service is a lot like dancing. You can sit on the sidelines, go through the motions, or take the time to learn. This book will give you the moves to stand out. Chris Lynam left a passion for screenwriting to pursue a summer job as a dance teacher. More than two decades later, he found a way to combine both passions as the co-owner of seven of the top Arthur Murray Dance Studios in the world with his wife and dance partner, Daisey. Chris firmly believes that behind the atmosphere of glitter, Tango dancing, and spray tans lies one of the greatest customer service organizations in the world. The close proximity to the clients creates a level of service where the help desk lies within a dance frame and the connection is impossible to fake. That is high touch service. In a business landscape that has been hit with hardship, wouldn’t it be crazy if the answers were right there, dancing in the background? In the past, customer service might have been the difference between a good online review and a bad one. Today, it might be the difference between staying in business and shutting down. With five customer service components, you and your business can become masters of high touch service, even in a touch free environment. Learn how to make a lasting connection with your customers; speak with clarity, conviction, and confidence; and never again leave the customer experience up to chance.
Author: Chris Lynam
Publisher: Post Hill Press
ISBN: 9781637582169
Category : Business & Economics
Languages : en
Pages : 224
Get Book Here
Book Description
Customer service is a lot like dancing. You can sit on the sidelines, go through the motions, or take the time to learn. This book will give you the moves to stand out. Chris Lynam left a passion for screenwriting to pursue a summer job as a dance teacher. More than two decades later, he found a way to combine both passions as the co-owner of seven of the top Arthur Murray Dance Studios in the world with his wife and dance partner, Daisey. Chris firmly believes that behind the atmosphere of glitter, Tango dancing, and spray tans lies one of the greatest customer service organizations in the world. The close proximity to the clients creates a level of service where the help desk lies within a dance frame and the connection is impossible to fake. That is high touch service. In a business landscape that has been hit with hardship, wouldn’t it be crazy if the answers were right there, dancing in the background? In the past, customer service might have been the difference between a good online review and a bad one. Today, it might be the difference between staying in business and shutting down. With five customer service components, you and your business can become masters of high touch service, even in a touch free environment. Learn how to make a lasting connection with your customers; speak with clarity, conviction, and confidence; and never again leave the customer experience up to chance.
Author: Debra Hickenlooper Sowell
Publisher: Routledge
ISBN: 1134422547
Category : Performing Arts
Languages : en
Pages : 600
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Book Description
First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.
Author: Ricky Harris
Publisher: St Martins Press
ISBN: 9780312054014
Category : Sports & Recreation
Languages : en
Pages : 149
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Book Description
Explains how to create a unique, personal skating style and foster creativity, charisma, and excellence on the ice, and covers topics from choosing the right music to off-ice exercise, warmups, and nutrition
Author: Alan Burner
Publisher:
ISBN: 9781426629235
Category : Music
Languages : en
Pages : 0
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Book Description
Color Choreography makes reference to the proficient manipulation of color harmonies. The truly effective designer becomes the grand choreographer of color's operatic emotional variances and mood constructs. Once learned, the colorist's savvy becomes an all important element of influence within any career, even beyond the more obvious fields of design and art. Color Choreography is comprehensive in its approach to educating students of color theory - blending the rich history of color traditions into 21st century concepts. Its discourse on the attributes of key color elements takes students on a journey of investigations into the mysteries of color. The physical and psychological condition of the human experience can be realized and interpreted through this choreography of color.
Author: Erin Brannigan
Publisher: Oxford University Press
ISBN: 0199887888
Category : Performing Arts
Languages : en
Pages : 242
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Book Description
Dancefilm: Choreography and the Moving Image examines the choreographic in cinema - the way choreographic elements inform cinematic operations in dancefilm. It traces the history of the form from some of its earliest manifestations in the silent film era, through the historic avant-garde, musicals and music videos to contemporary experimental short dancefilms. In so doing it also examines some of the most significant collaborations between dancers, choreographers, and filmmakers. The book also sets out to examine and rethink the parameters of dancefilm and thereby re-conceive the relations between dance and cinema. Dancefilm is understood as a modality that challenges familiar models of cinematic motion through its relation to the body, movement and time, instigating new categories of filmic performance and creating spectatorial experiences that are grounded in the somatic. Drawing on debates in both film theory (in particular ideas of gesture, the close up, and affect) and dance theory (concepts such as radical phrasing, the gestural anacrusis and somatic intelligence) and bringing these two fields into dialogue, the book argues that the combination of dance and film produces cine-choreographic practices that are specific to the dancefilm form. The book thus presents new models of cinematic movement that are both historically informed and thoroughly interdisciplinary.
Author: F. Braun McAsh
Publisher: Crowood Press (UK)
ISBN: 9781847972231
Category : Choreography
Languages : en
Pages : 0
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Book Description
We are so familiar with fight scenes on our screens that they are almost taken for granted, but how do they come about? This comprehensive book explains the artistic process of creating the fight scene from scripted page to finished performance. Fight choreography is the art of creating scenes of illusionary violence for an entertainment medium. It must tell the story of the fight in a manner that is safe for the performer. To do this, the choreographer has to consider everything that directly impinges on physical movement. Fight Choreography looks at each of these factors and draws on the author's own experiences to illustrate the excitement and range of the genre. * Introduces the fight choreography, the performer, characterization and the director * Looks at working with sets, costumes, lighting and special effects * Advises on the variety of armour and weapons, including photographic reference sections * Explains how to choreograph fights with phrases, logic and rhythm * Gives specific advice on subjects ranging from symbolism to blood effects and from battle scenes to motion capture AUTHOR F Braun McAsh has been a professional fight choreographer since 1976. He has over 120 professional credits in film, television and on stage, with over 400 fights on film alone. He is best known as the swordmaster for the hit TV series Highlander and the fourth Highlander movie Endgame. He has directed fights for every artistic medium including opera, motion-capture and animation SELLING POINTS * A comprehensive guide that explains the artistic process of creating the flight scene from scripted page to finished performance * Aimed at novice or experienced fight choreographers, actors, directors and designers * Superbly illustrated with 86 colour photos * Packed with examples * Author a professional fight choreographer for over thirty years and has over 120 professional credits on stage, in film and on television.
Author: Colleen T. Dunagan
Publisher: Oxford University Press
ISBN: 0190491361
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
Dance in TV advertisements has long been familiar to Americans as a silhouette dancing against a colored screen, exhibiting moves from air guitar to breakdance tricks, all in service of selling the latest Apple product. But as author Colleen T. Dunagan shows in Consuming Dance, the advertising industry used dance to market items long before iPods. In this book, Dunagan lays out a comprehensive history and analysis of dance commercials to demonstrate the ways in which the form articulates with, informs, and reflects U.S. culture. In doing so, she examines dance commercials as cultural products, looking at the ways in which dance engages with television, film, and advertising in the production of cultural meaning. Throughout the book, Dunagan interweaves semiotics, choreographic analysis, cultural studies, and critical theory in an examination of contemporary dance commercials while placing the analysis within a historical context. She draws upon connections between individual dance-commercials and the discursive and production histories to provide a thorough look into brand identity and advertising's role in constructing social identities.
Author: Julia M. Ritter
Publisher:
ISBN: 0190051302
Category : Art
Languages : en
Pages : 289
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Book Description
Tandem Dances: Choreographing Immersive Performance is the first book to propose dance and choreography as frames through which to examine immersive theatre, more broadly known as immersive performance. Indicative of a larger renaissance in storytelling during the digital age, immersive performance is influenced by emerging computer technologies, such as virtual reality and advances in video-gaming, as well as increased interest in new forms of experiential entertainment. The idea of tandemness -- suggesting motion that is achieved by two bodies working together and acting in conjunction with one another -- is critical throughout the book. Author Julia M. Ritter persuasively argues that practitioners of immersive productions deploy choreography as a structural mechanism to mobilize the bodies of cast and audience members to perform together. Furthermore, choreography is contextualized as an effective tool for facilitating audience participation towards immersion as an affect. Through a focus on Western dance histories, theories, and practices, Ritter's close choreographic analysis of immersive productions, along with unique insights from choreographers, directors, performers, and spectators, enlivens discourse across dramaturgy, kinesthesia, affect, and co-authorship. By foregrounding the choreographic in order to examine its specific impact on the evolution of immersive theater, Tandem Dances explores choreography as a discursive domain that is fundamentally related to creative practice, agendas of power and control, and concomitant issues of freedom and agency.
Author: Jan vom Brocke
Publisher: Springer Science & Business Media
ISBN: 3642004164
Category : Business & Economics
Languages : en
Pages : 623
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Book Description
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Author: Marlon Dumas
Publisher: Springer
ISBN: 3540857583
Category : Computers
Languages : en
Pages : 411
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Book Description
This book constitutes the refereed proceedings of the 6th International Conference on Business Process Management, BPM 2008, held in Milan, Italy, in September 2008. The volume contains 20 revised full research papers and 3 industrial papers carefully reviewed and selected from 154 submissions, as well as 8 prototype demonstration papers selected out of 15 demo submissions. In addition three invited keynote papers are presented. The conference has a record of attracting innovative research of the highest quality related to all aspects of BPM, including theory, frameworks, methods, techniques, architectures, standards, and empirical findings.
