The Boiler Room and Other Telephone Sales Scams PDF Download

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The Boiler Room and Other Telephone Sales Scams

The Boiler Room and Other Telephone Sales Scams PDF Author: Robert Joseph Stevenson
Publisher: University of Illinois Press
ISBN: 9780252022654
Category : Telephone selling
Languages : en
Pages : 286

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Book Description
You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.