Author: O. Bernard Smalls
Publisher: iUniverse
ISBN: 9781469720296
Category : Business & Economics
Languages : en
Pages : 134
Book Description
"In Thank God It's Sunday Bernard Smalls delivers the good news that a serving heart is the key to prosperity. This uplifting parable-based on a true account of a wildly successful car dealership-shows that profit is the applause we get for taking care of our customers." -Ken Blanchard, co-author of The One Minute Manager and Raving Fans Why read TGI Sunday? Bernard Smalls, a former professional drummer, started his customer service career washing cars in Alaska. That's cold! Today as a corporate trainer he teaches in a fun, motivating way the TGI Sunday principles of excellent customer service. Readers of TGI Sunday are guaranteed to be motivated, inspired, entertained, and enlightened. "In Thank God It's Sunday, Bernard Smalls delivers an awesome message of true customer service with a new level of excitement and passion. The principles in this book can be applied to any business old or new to help create customers for life! This book is a must read!" -David Martin-New York Life Insurance Companies-Partner, Atlanta, Georgia "I found Bernard's book to provide some really great insight into sales and team building. Really a must read for any aspiring to reach their full potential in either sales or sales management." -William "Bub" Brill-New York Life Insurance Companies-Managing Partner, Greenville, South Carolina "I am a real fan of Bernard Smalls. Bernard is one of the most effective speakers I know. His excellent content and enthusiasm will inspire any audience. Bernard is a real winner." -Dr. Ken Blanchard "So many books are related to special systems to make production and profits in a mechanized way that suits and empowers the corporation. This new book of O. Bernard Smalls focuses in on the only real way of having business permanence: the customer. It is the customer that keeps a business alive, it is the customer that creates employment and it is the customer that is the only way to make a profit. 'Wake up corporations and appreciate and thank God for the customer.'" -Peter J. Daniels, Best Selling Author, Millionaire Real Estate Developer, and Australia's Top Motivational Speaker
The Gospel of Customer Service
Author: Bernard Smalls
Publisher: Lulu.com
ISBN: 0557413133
Category : Business & Economics
Languages : en
Pages : 87
Book Description
Internationally acclaimed business experts Dr. Ken Blanchard, Dottie Walters and Peter J. Daniels have all personally endorsed Bernard's flagship book entitled; "The Gospel of Customer Service." The Gospel of Customer Service is a parable based on spiritual principles and the true story of the author's experience in customer service training. The creative plot presents an excellent automobile dealership that trains its people in principles of service that Bernard Smalls calls spiritual pragmatism. You are sure to enjoy this parable and grow in your attitude towards service. You are guaranteed to be inspired, engaged, entertained and enlightened that the true key to wealth and greatness is excellent service.
Publisher: Lulu.com
ISBN: 0557413133
Category : Business & Economics
Languages : en
Pages : 87
Book Description
Internationally acclaimed business experts Dr. Ken Blanchard, Dottie Walters and Peter J. Daniels have all personally endorsed Bernard's flagship book entitled; "The Gospel of Customer Service." The Gospel of Customer Service is a parable based on spiritual principles and the true story of the author's experience in customer service training. The creative plot presents an excellent automobile dealership that trains its people in principles of service that Bernard Smalls calls spiritual pragmatism. You are sure to enjoy this parable and grow in your attitude towards service. You are guaranteed to be inspired, engaged, entertained and enlightened that the true key to wealth and greatness is excellent service.
Thank God It's Monday
Author: Paul Bartlett
Publisher: WestBow Press
ISBN: 1490873090
Category : Religion
Languages : en
Pages : 202
Book Description
Let’s face it: this generation is increasingly not waking up Sunday morning thinking, what’s a great church I can go to today? Part of the problem is that for too long we’ve made church mostly about Christians doing spiritual stuff on Sundays. Of course, we love our Sundays, but we should be even more excited about our Mondays, because on those days God has positioned us in shop fronts, in salons, in classrooms, in playgroups, on building sites, and in boardrooms where we can engage with those who don’t yet know Him. Church must be less about us and more about others. We should be empowering Christians to act as Christ in their communities Monday through Saturday. That’s why Christians should be waking up on Mondays declaring, “Thank God it’s Monday!” In this thought-provoking book, Paul Bartlett encourages us that can have a huge influence in our community, across our town or city, and throughout the nation... and it starts on Monday.
Publisher: WestBow Press
ISBN: 1490873090
Category : Religion
Languages : en
Pages : 202
Book Description
Let’s face it: this generation is increasingly not waking up Sunday morning thinking, what’s a great church I can go to today? Part of the problem is that for too long we’ve made church mostly about Christians doing spiritual stuff on Sundays. Of course, we love our Sundays, but we should be even more excited about our Mondays, because on those days God has positioned us in shop fronts, in salons, in classrooms, in playgroups, on building sites, and in boardrooms where we can engage with those who don’t yet know Him. Church must be less about us and more about others. We should be empowering Christians to act as Christ in their communities Monday through Saturday. That’s why Christians should be waking up on Mondays declaring, “Thank God it’s Monday!” In this thought-provoking book, Paul Bartlett encourages us that can have a huge influence in our community, across our town or city, and throughout the nation... and it starts on Monday.
Let It Go
Author: T.D. Jakes
Publisher: Simon and Schuster
ISBN: 1416547339
Category : Art
Languages : en
Pages : 263
Book Description
Shares uplifting advice about the virtues of forgiveness, offering strategic and biblically based advice on how to achieve peace and personal fulfillment by letting go of past wrongs.
Publisher: Simon and Schuster
ISBN: 1416547339
Category : Art
Languages : en
Pages : 263
Book Description
Shares uplifting advice about the virtues of forgiveness, offering strategic and biblically based advice on how to achieve peace and personal fulfillment by letting go of past wrongs.
John Betjeman
Author: William S. Peterson
Publisher: Oxford University Press
ISBN: 9780198184034
Category : Language Arts & Disciplines
Languages : en
Pages : 584
Book Description
This bibliography describes all John Betjeman's known writings, including his own books, contributions to periodicals and to books by others, lectures, and radio and television programs. Other categories include editorships and interviews, as well as a section devoted to writings about him. Manuscripts and drafts of his works are described in detail.
Publisher: Oxford University Press
ISBN: 9780198184034
Category : Language Arts & Disciplines
Languages : en
Pages : 584
Book Description
This bibliography describes all John Betjeman's known writings, including his own books, contributions to periodicals and to books by others, lectures, and radio and television programs. Other categories include editorships and interviews, as well as a section devoted to writings about him. Manuscripts and drafts of his works are described in detail.
A Passion For Places
Author: David Meara
Publisher: Amberley Publishing Limited
ISBN: 1445687119
Category : Architecture
Languages : en
Pages : 198
Book Description
Former Archdeacon of London David Meara explores some of John Betjeman's favourite churches, cathedrals and secular buildings.
Publisher: Amberley Publishing Limited
ISBN: 1445687119
Category : Architecture
Languages : en
Pages : 198
Book Description
Former Archdeacon of London David Meara explores some of John Betjeman's favourite churches, cathedrals and secular buildings.
Making Sense of God
Author: Timothy Keller
Publisher: Penguin
ISBN: 0525954155
Category : Religion
Languages : en
Pages : 338
Book Description
We live in an age of skepticism. Our society places such faith in empirical reason, historical progress, and heartfelt emotion that it’s easy to wonder: Why should anyone believe in Christianity? What role can faith and religion play in our modern lives? In this thoughtful and inspiring new book, pastor and New York Times bestselling author Timothy Keller invites skeptics to consider that Christianity is more relevant now than ever. As human beings, we cannot live without meaning, satisfaction, freedom, identity, justice, and hope. Christianity provides us with unsurpassed resources to meet these needs. Written for both the ardent believer and the skeptic, Making Sense of God shines a light on the profound value and importance of Christianity in our lives.
Publisher: Penguin
ISBN: 0525954155
Category : Religion
Languages : en
Pages : 338
Book Description
We live in an age of skepticism. Our society places such faith in empirical reason, historical progress, and heartfelt emotion that it’s easy to wonder: Why should anyone believe in Christianity? What role can faith and religion play in our modern lives? In this thoughtful and inspiring new book, pastor and New York Times bestselling author Timothy Keller invites skeptics to consider that Christianity is more relevant now than ever. As human beings, we cannot live without meaning, satisfaction, freedom, identity, justice, and hope. Christianity provides us with unsurpassed resources to meet these needs. Written for both the ardent believer and the skeptic, Making Sense of God shines a light on the profound value and importance of Christianity in our lives.
Every Day a Friday (Enhanced Edition)
Author: Joel Osteen
Publisher: FaithWords
ISBN: 1455509221
Category : Religion
Languages : en
Pages : 259
Book Description
Experience the joy of God's message and begin each day with a positive outlook with these words of wisdom from Lakewood Church pastor and #1 New York Times bestselling author Joel Osteen. Research that shows people are happiest on Fridays. Now, learn how you can generate this level of contentment and joy every day of the week. As a man who maintains a constant positive outlook in spite of circumstances, Osteen has described this message as a core theme of his ministry. With personal experiences, scriptural insights, and principles for true happiness, he'll show you how to find the same opportunities for pure joy that you experience at five o'clock on Friday.
Publisher: FaithWords
ISBN: 1455509221
Category : Religion
Languages : en
Pages : 259
Book Description
Experience the joy of God's message and begin each day with a positive outlook with these words of wisdom from Lakewood Church pastor and #1 New York Times bestselling author Joel Osteen. Research that shows people are happiest on Fridays. Now, learn how you can generate this level of contentment and joy every day of the week. As a man who maintains a constant positive outlook in spite of circumstances, Osteen has described this message as a core theme of his ministry. With personal experiences, scriptural insights, and principles for true happiness, he'll show you how to find the same opportunities for pure joy that you experience at five o'clock on Friday.
Every Day a Friday
Author: Joel Osteen
Publisher: FaithWords
ISBN: 0892969938
Category : Religion
Languages : en
Pages : 243
Book Description
Experience the joy of God's message and begin each day with a positive outlook with these words of wisdom from Lakewood Church pastor and #1 New York Times bestselling author Joel Osteen. Research that shows people are happiest on Fridays. Now, learn how you can generate this level of contentment and joy every day of the week. As a man who maintains a constant positive outlook in spite of circumstances, Osteen has described this message as a core theme of his ministry. With personal experiences, scriptural insights, and principles for true happiness, he'll show you how to find the same opportunities for pure joy that you experience at five o'clock on Friday.
Publisher: FaithWords
ISBN: 0892969938
Category : Religion
Languages : en
Pages : 243
Book Description
Experience the joy of God's message and begin each day with a positive outlook with these words of wisdom from Lakewood Church pastor and #1 New York Times bestselling author Joel Osteen. Research that shows people are happiest on Fridays. Now, learn how you can generate this level of contentment and joy every day of the week. As a man who maintains a constant positive outlook in spite of circumstances, Osteen has described this message as a core theme of his ministry. With personal experiences, scriptural insights, and principles for true happiness, he'll show you how to find the same opportunities for pure joy that you experience at five o'clock on Friday.
Nurturing Little Humans
Author: Jay Lilawala
Publisher: Notion Press
ISBN: 1644291126
Category : Self-Help
Languages : en
Pages : 98
Book Description
Being born in the year 1984 and being raised amidst a Big Fat Indian Family amongst the love and warmth of grandparents, timely and firm advice from parents, spirit of oneness from uncles-aunts and the feeling of camaraderie that is free from any distinguishes amongst the cousins, I have lived an eventful childhood in the 20th century with my family and moved in the 21st century with my growth as a human. So I have memories of both the centuries and now I am standing at the equidistant of the 21st century that connects the lifestyles of two different eras. We did not have a childhood with the hi-tech technology where we could video call a long distant relative or play online Ludo with my friends. In our times we would meet at a cousin's place over tea and samosas followed by gully cricket. Since we have been imbibed with the skills of both the centuries which has made us capable enough to embrace any challenge with open arms, it is our responsibility to help and guide the 21st century kids towards understanding the real joy of life. Let's not complicate things for them with high management fundas and rather use our simple and playful tricks of past centuries and make life and childhood more memorable for them. The correct blend of old times with the current techno world will help us Nurture a Perfect Little Human who will in future build a Nation to be proud of.
Publisher: Notion Press
ISBN: 1644291126
Category : Self-Help
Languages : en
Pages : 98
Book Description
Being born in the year 1984 and being raised amidst a Big Fat Indian Family amongst the love and warmth of grandparents, timely and firm advice from parents, spirit of oneness from uncles-aunts and the feeling of camaraderie that is free from any distinguishes amongst the cousins, I have lived an eventful childhood in the 20th century with my family and moved in the 21st century with my growth as a human. So I have memories of both the centuries and now I am standing at the equidistant of the 21st century that connects the lifestyles of two different eras. We did not have a childhood with the hi-tech technology where we could video call a long distant relative or play online Ludo with my friends. In our times we would meet at a cousin's place over tea and samosas followed by gully cricket. Since we have been imbibed with the skills of both the centuries which has made us capable enough to embrace any challenge with open arms, it is our responsibility to help and guide the 21st century kids towards understanding the real joy of life. Let's not complicate things for them with high management fundas and rather use our simple and playful tricks of past centuries and make life and childhood more memorable for them. The correct blend of old times with the current techno world will help us Nurture a Perfect Little Human who will in future build a Nation to be proud of.
The Lemonade Principle
Author: O. Bernard Smalls
Publisher: Lulu.com
ISBN: 1427610819
Category : Business & Economics
Languages : en
Pages : 138
Book Description
THE SECRET TO A HAPPIER, SWEETER LIFE! ¿When fate hands you a lemon, make lemonade!¿ Dale Carnegie THE LEMONADE PRINCIPLE is a book of timeless principles that will show you how to live a fulfilled, happy life. It is your human right and destiny to be happy, be healthy and feel terrific. This book will take you through the five episodes or principles from the life of the Hebrew patriarch Joseph to illustrate concepts that will aide you in turning lemons into lemonade or turning liabilities into assets. The result; ¿a happier you¿
Publisher: Lulu.com
ISBN: 1427610819
Category : Business & Economics
Languages : en
Pages : 138
Book Description
THE SECRET TO A HAPPIER, SWEETER LIFE! ¿When fate hands you a lemon, make lemonade!¿ Dale Carnegie THE LEMONADE PRINCIPLE is a book of timeless principles that will show you how to live a fulfilled, happy life. It is your human right and destiny to be happy, be healthy and feel terrific. This book will take you through the five episodes or principles from the life of the Hebrew patriarch Joseph to illustrate concepts that will aide you in turning lemons into lemonade or turning liabilities into assets. The result; ¿a happier you¿