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Author: Pablo Cortés
Publisher: Oxford University Press
ISBN: 0191079073
Category : Law
Languages : en
Pages : 513
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Book Description
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform. The New Regulatory Framework for Consumer Dispute Resolution examines the impact of the new EU law in the field of consumer redress. Part I of the volume examines the new European legal framework and the main methods of consumer redress, including mediation, arbitration, and ombudsman schemes. Part II analyses the implementation of the ADR Directive in nine Member States with very different legal cultures in consumer redress, namely: Belgium, Ireland, Italy, Germany, France, Portugal, Spain, the Netherlands and the UK, as well as the distinct approach taken in the US. Part III evaluates new trends in consumer ADR (CDR) by identifying best practices and looking at future trends in the field. In particular, it offers a vision of the future of CDR which is more than a mere dispute resolution tool, it poses a model on dispute system design for CDR, it examines the challenges of cross-border disputes, it proposes a strategy to promote mediation, and it identifies good practices of CDR and collective redress. The book concludes by calling for the mandatory participation of traders in CDR.
Author: Pablo Cortés
Publisher: Oxford University Press
ISBN: 0191079073
Category : Law
Languages : en
Pages : 513
Get Book Here
Book Description
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform. The New Regulatory Framework for Consumer Dispute Resolution examines the impact of the new EU law in the field of consumer redress. Part I of the volume examines the new European legal framework and the main methods of consumer redress, including mediation, arbitration, and ombudsman schemes. Part II analyses the implementation of the ADR Directive in nine Member States with very different legal cultures in consumer redress, namely: Belgium, Ireland, Italy, Germany, France, Portugal, Spain, the Netherlands and the UK, as well as the distinct approach taken in the US. Part III evaluates new trends in consumer ADR (CDR) by identifying best practices and looking at future trends in the field. In particular, it offers a vision of the future of CDR which is more than a mere dispute resolution tool, it poses a model on dispute system design for CDR, it examines the challenges of cross-border disputes, it proposes a strategy to promote mediation, and it identifies good practices of CDR and collective redress. The book concludes by calling for the mandatory participation of traders in CDR.
Author: Elena Campanati
Publisher: Maggioli Editore
ISBN: 8838774382
Category :
Languages : it
Pages : 385
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Book Description
L’opera rappresenta una guida operativa per tutti coloro che si avvicinano all’ADR (Alternative Dispute Resolution) per la risoluzione delle controversie nel diritto civile e commerciale ex d.lgs. 28/2010. Dalla preparazione tecnica del mediatore quale abile negoziatore dipenderà principalmente il risultato della mediazione. Oltre alla competenza per materia, infatti, egli dovrà sapere come gestire gli aspetti relazionali e psicologici delle parti. Pertanto un capitolo del volume introduce alle “tecniche di comunicazione”, aspetto fondamentale nell’ambito della formazione di un mediatore professionista. Il volume è strutturato in tre parti per meglio affrontare i vari aspetti dell’istituto sia per quanto riguarda le tecniche operative sia sulla formazione e i compiti degli organismi preposti a svolgere tale attività. La PRIMA PARTE focalizza l’interesse sui metodi e le tecniche che il mediatore dovrebbe utilizzare per svolgere la sua funzione. Si parla della cosiddetta “interazione comunicativa nella negoziazione e nella mediazione”; nel dettaglio si analizzano i modelli facilitativi o valutativi e aggiudicativi. Si delinea, inoltre, la funzione del giudice nella mediazione e il rapporto con i provvedimenti urgenti e cautelari. Entrando, poi, nello specifico della procedura, viene delineata la funzione specifica del mediatore e degli organismi preposti. In questo ambito vengono trattati argomenti quali la riservatezza e la responsabilità. La SECONDA PARTE si occupa esclusivamente degli ORGANISMI di mediazione e della FORMAZIONE. La TERZA PARTE infine appronta gli STRUMENTI OPERATIVI attraverso due CASI di mediazione svolti e spiegati nei vari passaggi e una CHECK LIST della procedura. - Il conflitto e le procedure ADR - La negoziazione - La gestione del conflitto nella negoziazione e nella mediazione. Approccio competitivo cooperativo, integrativo - Tecniche di gestione del conflitto e tecniche di interazione comunicativa nella negoziazione e nella mediazione. Il modello classico del PON di Harvard basato sulla negoziazione - La mediazione valutativa e aggiudicativa. Nuovi modelli di mediazione facilitativa - Procedura di mediazione: fasi, strumenti e cronologia tipica - La mediazione demandata dal giudice – Ruolo del giudice nella mediazione - La domanda di mediazione: forma, contenuto ed effetti - Il procedimento di mediazione - Dovere di riservatezza e segreto professionale - Come si diventa mediatori. I requisiti soggettivi per svolgere l’attività di mediatore - Il mediatore e gli Organismi di mediazione - Il mediatore e lo svolgimento della mediazione Daniela Savio, Avvocato, abilitata alla mediazione secondo il D.M. 180/2010. Docente in corsi di formazione per la mediazione e autrice di volumi. Elena Campanati, Avvocato, abilitata alla mediazione secondo il D.M. 180/2010. Francesco Orlandi, Avvocato, abilitato alla mediazione secondo il D.M. 180/2010.
Author: Luigi Viola
Publisher: Lulu.com
ISBN: 8898212046
Category :
Languages : it
Pages : 183
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Author: Dobrochna Bach-Golecka
Publisher: Springer Nature
ISBN: 3030670007
Category : Law
Languages : en
Pages : 458
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Book Description
The book discusses compensation mechanisms and other non-judicial means that offer alternatives to court proceedings, designed and provided for within national legal regimes. Such schemes are primarily of a civil or administrative character and are mainly intended to supplement criminal liability for medical negligence. As such, the book focuses on medical malpractice and prospective medical harm from a civil law perspective. It examines the contemporary perspective of a patient-physician relationship, which has evolved from a relation of a quasi-patrimonial character into a partnership of quasi-equal parties, dealing with a medical treatment procedure as a scientific endeavor. It also reviews the extra-legal conditions that are taken into account in compensation arrangements, particularly the need to satisfy a psychological urge for conciliation and empathy on the part of medical personnel. Lastly, the book explores the responsibility of public authorities and healthcare providers to guarantee access to healthcare that is of a sufficient quality, based upon standards provided for in international (and European) law.
Author:
Publisher:
ISBN:
Category : Architecture
Languages : it
Pages : 562
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Author: Daniela Savio
Publisher:
ISBN:
Category :
Languages : it
Pages : 377
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Category : American literature
Languages : en
Pages : 648
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Category : Architecture, Domestic
Languages : it
Pages : 806
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Author: Gian Paolo Brizzi
Publisher:
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Category : Computers
Languages : it
Pages : 724
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Author: Leandro Schena
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : it
Pages : 360
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