Technology: At Your Service PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Technology: At Your Service PDF full book. Access full book title Technology: At Your Service by Ralph De Arazoza. Download full books in PDF and EPUB format.
Author: Ralph De Arazoza
Publisher: McGraw-Hill Education
ISBN: 9780073516875
Category : Computers
Languages : en
Pages : 224
Get Book Here
Book Description
"Let Technology Help You!” Your world is moving fast. Busy schedules, growing to do lists, places to go. Technology: At Your Service offers a fresh perspective on the modern world of technology, providing up-to-date information that will help you become an effective mobile and connected user. Designed to be used with McGraw-Hill Education's digital solutions including SIMnet, Connect®, LearnSmart® and SmartBook®, this introductory computer concepts content highlights what YOU need to make technology work for you. Technology: At Your Service, 1e...Let Technology Help You!
Author: Ralph De Arazoza
Publisher: McGraw-Hill Education
ISBN: 9780073516875
Category : Computers
Languages : en
Pages : 224
Get Book Here
Book Description
"Let Technology Help You!” Your world is moving fast. Busy schedules, growing to do lists, places to go. Technology: At Your Service offers a fresh perspective on the modern world of technology, providing up-to-date information that will help you become an effective mobile and connected user. Designed to be used with McGraw-Hill Education's digital solutions including SIMnet, Connect®, LearnSmart® and SmartBook®, this introductory computer concepts content highlights what YOU need to make technology work for you. Technology: At Your Service, 1e...Let Technology Help You!
Author: Thomas Erl
Publisher: Pearson Education
ISBN: 0133387526
Category : Business & Economics
Languages : en
Pages : 533
Get Book Here
Book Description
This book describes cloud computing as a service that is "highly scalable" and operates in "a resilient environment". The authors emphasize architectural layers and models - but also business and security factors.
Author: Edward Uechi
Publisher: CRC Press
ISBN: 0429607555
Category : Business & Economics
Languages : en
Pages : 267
Get Book Here
Book Description
Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated. In addition to the technical aspects like computer networking and systems administration, the functional, business, management, and strategic aspects all are equally important. IT is not as simple as expecting to use a software program in three months. Information Technology is a complex field that has multiple working parts that require proper management. This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect. This book is for technical IT managers and non-technical (non-IT) managers and senior executive leaders. Not only will the Chief Information Officer, the IT Director, and the IT Manager find this book invaluable to running an effective IT unit, the Chief Financial Officer, the HR Director, and functional managers will understand their roles in conjunction with the technical team. Every manager at all levels of the organization has a small yet consequential role to play in developing and managing an IT system. With practical guidelines and worksheets provided in the book, both the functional team and the technical team will be able to engage collaboratively to produce a high-quality computer-based information system that everyone involved can be proud to use for many years and that can deliver an effective and timely public program to citizens. This book includes: Multiple layers of security controls your organization can develop and maintain, providing greater protection against cyber threats. Job-related worksheets you can use to strengthen your skills and achieve desired program results. Practices you can apply to maximize the value of your contracts and your relationships with for-profit companies and other contractors. New method for deciding when contracting or outsourcing is appropriate when internal resources are not available. Improved method for estimating intangible benefits (non-financial gains) attributable to a proposed project. An approach to deciding what parts of a business process should or should not be automated, paying critical attention to decision points and document reviews.
Author: Thomas Lah
Publisher: Point B, Incorporated
ISBN: 9780986046230
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.
Author: Thomas Erl
Publisher: Addison-Wesley Professional
ISBN: 0137571917
Category : Business & Economics
Languages : en
Pages : 361
Get Book Here
Book Description
Your Complete Guide to Digital Transformation A Field Guide to Digital Transformation is the definitive book on digital transformation. Top-selling IT author Thomas Erl and long-time practitioner Roger Stoffers combine to provide comprehensive, yet easy-to-understand coverage of essential digital transformation concepts, practices, and technologies in the format of a plain-English tutorial written for any IT professionals, students, or decision-makers. With more than 160 diagrams, this guide provides a highly visual exploration of what digital transformation is, how it works, and the techniques and technologies required to successfully build modern-day digital transformation solutions. Learn from the experts and: Discover what digital transformation is, why it emerged and when to apply it Identify the significant business benefits that successful digital transformations can deliver and how to turn your organization into a “disruptive” force Prepare for and overcome the common challenges associated with digital transformation initiatives Understand the data-driven nature of digital transformation solutions and how they use and continually accumulate data intelligence Understand how digital transformation solutions can utilize AI technology for intelligent automated decision-making Gain insight into customer-centricity and how its practices are applied as part of digital transformations Explore key digital transformation automation technologies, such as Robotic Process Automation (RPA), Internet of Things (IoT), Blockchain. and Cloud Computing Explore key digital transformation data science technologies, such as Artificial Intelligence (AI), Machine Learning, and Big Data Analysis and Analytics The book concludes with a uniquely detailed and highly visual real-world business scenario that provides step-by-step insights into how a digital transformation solution works, how it utilizes data intelligence to improve customer relationship building, and how it collects new data intelligence in support of enhancing future business capabilities.
Author: Roy Tennant
Publisher: Roy Tennant
ISBN: 0615212123
Category : Computers
Languages : en
Pages : 125
Get Book Here
Book Description
Essays on the use of technology in libraries.
Author: Ron Kaufman
Publisher:
ISBN: 9780984762507
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Author: Jochen Wirtz
Publisher: Ws Professional
ISBN: 9781944659042
Category : Branding (Marketing).
Languages : en
Pages : 704
Get Book Here
Book Description
Dedication -- Preface -- Introduction -- Understanding service products, consumers, and markets -- Creating and capturing value in the service economy -- Understanding service consumers -- Positioning services in competitive markets -- Applying the 4 PS of marketing to services -- Developing service products and brands -- Distributing services through physical and electronic channels -- Service pricing and revenue management -- Service marketing communications -- Managing the customer interface -- Designing service processes -- Balancing demand and capacity -- Crafting the service environment -- Managing people for service advantage -- Developing customer relationships -- Managing relationship and building loyalty -- Complaint handling and service recovery -- Striving for service excellence -- Improving service quality and productivity -- Organizing for service leadership -- Notes -- Index -- Acknowledgements -- About the author
Author: Thomas Erl
Publisher: Prentice Hall
ISBN: 9780134695518
Category :
Languages : en
Pages : 616
Get Book Here
Book Description
"This book could be described as an encyclopedia of service design-Erl leaves nothing to chance. Indispensable." -Steve Birkel, Chief IT Technical Architect, Intel Corp. "An absolute pleasure to read...the best SOA book I've read. A book I would recommend to all of my colleagues; it provides much insight to the topics often overlooked by most books in this genre...the visuals were fantastic." -Brandon Bohling, SOA Architecture and Strategy, Intel Corporation "This book is a milestone in SOA literature. For the first time we are provided with a practical guide on defining service characteristics and service design principles for SOA from a vendor-agnostic viewpoint. It's a great reference for SOA discovery, adoptions, and implementation projects." -Canyang Kevin Liu, Principal Enterprise Architect, SAP Americas, Inc. "I liked this book. It contains extremely important material for those who need to design services." -Farzin Yashar, IBM SOA Advanced Technologies "This book does a great job laying out benefits, key ideas and design principles behind successfully adopting service-oriented computing. At the same time, the book openly addresses challenges, risks and trade-offs that are in the way of adopting SOA in the real-world today. It moves away from ivory-tower views of service orientation, but still lays out a strong vision for SOA and outlines the changes necessary to realize the full potential." -Christoph Schittko, Senior Architect, Microsoft "I recommend this book to any SOA practitioner who wishes to empower themselves in making service design real...gives readers the 360° view into service design [and] gives SOA practitioners the depth and understanding needed into the principles of SOA to assist in the design of a mature and successful SOA program." -Stephen G. Bennett, Americas SOA Practice Lead, BEA Systems "SOA projects are most successful when they are based on a solid technical foundation. Well accepted and established design principles are part of this foundation. This book takes a very structured approach at defining the core design principles for SOA, thus allowing the reader to immediately applying them to a project. Each principle is formally introduced and explained, and examples are given for how to apply it to a real design problem. A 'must read' for any architect, designer or developer of service oriented solutions." -Andre Tost, Senior Technical Staff Member, IBM Software Group "There are few references for SOA that give you the nuts and bolts and this one is at the top of the list. Well written and valuable as a reference book to any SOA practitioner." -Dr. Mohamad Afshar, Director of Product Management, Oracle Fusion Middleware, Oracle Corporation "A thorough examination of the considerations of service design. Both seasoned SOA practitioners and those endeavoring to realize services can benefit from reading this book." -Bill Draven, Enterprise Architect, Intel Corporation "There are very few who understand SOA like Thomas Erl does! The principle centric description of service orientation from Thomas canonizes the underpinnings of this important paradigm shift in creating agile and reusable software capabilities. The principles, so eloquently explained, leave little room for any ambiguity attached to the greater purpose of SOA. Most organizations today are creating services in a bottoms-up approach, realizing composition and reuse organically. The time is ripe for a book like this that prepares architects for a principle centric approach to SOA." -Hanu Kommalapati, Architect, Microsoft Corporation "Outstanding SOA literature uniquely focused on the fundamental services design with thorough and in-depth study on all practical aspects from design principles to methodologies. This book provides a systematic approach for SOA adoption essential for both IT management and professionals." -Robin Chen, PhD, Google, Inc. "Thomas Erl's books are always densely filled with information that's well structured. This book is especially insightful for Enterprise Architects because it provide s great context and practical examples. Part 1 of the book alone is worth getting the book for." -Markus Zirn, Senior Director, Product Management, Oracle Fusion Middleware, Oracle Corporation "A very clear discussion of the subject matter. Provides a good structure that facilitates understanding and readily highlights key points." -Kareem Yusuf, Director of SOA Strategy and Planning, IBM Software Group "I am very impressed. Comprehensive. Educative. This book helped me to step back and look at the SOA principles from broader perspective. I'd say this is a must-read book for SOA stakeholders." -Radovan Janecek, Director R&D, SOA Center, Hewlett-Packard "Very valuable guidance for understanding and applying SOA service design principles with concrete examples. A must read for the practitioner of SOA service design." -Umit Yalcinalp, PhD, Standards Architect, SAP "This book really does an excellent job of explaining the principles underpinning the value of SOA...Erl goes to great length to explain and give examples of each of the 8 principles that will significantly increase the readers ability to drive an SOA service design that benefits both business and IT." -Robert Laird, IT Architect, IBM EAI/SOA Advanced Technologies Group "This book strikes a healthy balance between theory and practice. It is a perfect complement to the SOA series by the author." -Prakash Narayan, Sun Microsystems "If you are going to be designing, developing, or implementing SOA, this is a must have book." -Jason "AJ" Comfort Sr., Booz Allen Hamilton "An excellent book for anyone who wants to understand service-orientation and the principles involved in designing services...a clear, concise and articulate exploration of the eight design principles involved in analyzing, designing, implementing, and maintaining services..." -Anish Karmarkar, Oracle Corporation "Very well written, succinct, and easy to understand." -Raj Balasubramanian, IBM Software Group "Acomprehensive exploration of the issues of service design which has the potential to become the definitive work in this area." -James Pasley, Chief Technology Officer, Cape Clear Software "An excellent addition to any SOA library; it covers a wide range of issues in enough detail to be a valuable asset to anyone considering designing or using SOA based technologies." -Mark Little, Director of Standards, Red Hat "This book communicates complex concepts in a clear and concise manner. Examples and illustrations are used very effectively." -Darryl Hogan, Senior Architect, Microsoft "A work of genius...Offers the most comprehensive and thorough explanation on the principles of service design and what it means to be 'service oriented.' "Erl's treatment of the complex world of service oriented architecture is pragmatic, inclusive of real world situations and offers readers ways to communicate these ideas through illustrations and well formulated processes." -David Michalowicz, MITRE Corporation "This is the book for the large organization trying to rationalize its IT assets and establish an agile platform for the future. By highlighting risk and rewards, Thomas Erl brings clarity to how Service Orientation can be applied to ensure a responsive IT organization. This book finally brings software engineering principles to address the real world development challenges being faced. To effectively serve the business, let alone embrace SOA, everyone involved should be familiar with the concepts investigated here. Thomas Erl thoroughly clarifies the nuances and defines the practice of service design. We expect that this will become a classic text in software engineering, corporate training and colleges." -Cory Isaacson, President, Rogue Wave Software and Ravi Palepu, SOA Author and Speaker "Thomas Erl does a great job...an easy read." -Michael H. Sor, Booz Allen Hamilton ..".a must read for SOA Architects to develop a firm foundation and understanding of the principles (and trade-offs) that make up a good SOA service. After reading this book, it finally 'clicked' as to why a properly designed SOA system is different (and better) than a system based on previous enterprise architectures." -Fred Ingham, Platinum Solutions Inc. "Lays a tremendous foundation for business and technical workers to come to common terms and expectations...incredibly enlightening to see the details associated with achieving the SOA vision." -Wayne P. Ariola, Vice President of Strategy, Parasoft "[Erl does] and excellent job of addressing the breadth of [his] audience to present to those new to SOA and weaved in enough detail to assist those who are already actively involved in SOA development." -R. Perry Smith, Application Program Manager, EDS/OnStar "It is easy to miss the big picture of what SOA means for the design of larger scale systems amidst the details of WS technologies. Erl helps provide a broader perspective, surveying the landscape from a design standpoint." -Jim Clune, Chief Architect, Parasoft "Lays a firm foundation for the underlying principles of good service design. Cuts through the hype and provides a cogent resource for improving architectural judgment on SOA projects." -Jim Murphy, Vice President of Product Management, Mindreef, Inc. "The first book to concisely, gradually and comprehensively explain how to apply SOA principles into enterprise-level software design. It is an excellent book." -Robin G. Qiu, Ph.D., Division of Engineering and Information Science, Pennsylvania State University "I really think that this is a very useful book that a lot of people really need out there in the industry." -Dr. Arnaud Simon, Principal Software Engineer, Red Hat ..".indispensable companion to designing and implementing a service-oriented architecture. It condenses all information necessary to design services and is the most relevant source I know if in the field." "[This book is] not only helpful, but fundamental to successfully designing an SOA." -Phillipp Offermann, Research Analyst, University of Berlin "Service-Oriented Architecture is an important topic in IT today. Its vast scope could span an organization's enterprise. Designing it properly is a major undertaking. This book provides timely, expert and comprehensive discussions on the principles of service design. Thomas has a keen sense in identifying the subtle points of various subjects and explains them in an easy-to-understand way. The book is a valuable resource for IT professionals working in SOA." -Peter H. Chang, PhD, Associate Professor of Information Systems, Lawrence Technological University The Definitive Guide to Service Engineering The key to succeeding with service-oriented architecture (SOA) is in comprehending the meaning and significance of its most fundamental building block: the service. It is through an understanding of service design that truly "service-oriented" solution logic can be created in support of achieving the strategic goals associated with SOA and service-oriented computing. Bestselling SOA author Thomas Erl guides you through a comprehensive, insightful, and visually rich exploration of the service-orientation design paradigm, revealing exactly how services should and should not be designed for real-world SOA. This book's in-depth coverage includes Over 240 full-color illustrations. A concise introduction to SOA and service-oriented computing concepts and benefits. A thorough exploration of the service-orientation design paradigm as represented by eight specific design principles. A comparison of service-oriented and object-oriented concepts and principles and a clear definition of what qualifies as "service-oriented" logic. Detailed coverage of four different forms of service-related design granularity. An exhaustive examination of service contracts, with an emphasis on standardization, abstraction, and the utilization of WS-Policy, XML Schema, and WSDL definitions. A comprehensive study of positive and negative service-related coupling types with an emphasis on the requirements to attaining a suitable level of loose coupling. An inside look into how commercial design approaches are incorporated to achieve truly agnostic and reusable service logic. Techniques for maximizing service reliability, scalability, and performance by instilling high levels of autonomy and emphasizing stateless design. Approaches for positioning services as highly discoverable and interpretable enterprise resources. Unprecedented coverage of how to design services for participation in complex compositions. The definition of concrete links between each design principle and the strategic goals and benefits of SOA and service-oriented computing. Numerous cross-references to key design patterns documented separately in SOA: Design Patterns. www.prenhallprofessional.com www.soabooks.com www.soasystems.com Preface xxv Chapter 1: Introduction 1 Chapter 2: Case Study Background 19 Part I: Fundamentals Chapter 3: Service-Oriented Computing and SOA 25 Chapter 4: Service-Orientation 67 Chapter 5: Understanding Design Principles 103 Part II: Design Principles Chapter 6: Service Contracts (Standardization and Design) 125 Chapter 7: Service Coupling (Intra-Service and Consumer Dependencies) 163 Chapter 8: Service Abstraction (Information Hiding and Meta Abstraction Types) 211 Chapter 9: Service Reusability (Commercial and Agnostic Design) 253 Chapter 10: Service Autonomy (Processing Boundaries and Control) 293 Chapter 11: Service Statelessness (State Management Deferral and Stateless Design) 325 Chapter 12: Service Discoverability (Interpretability and Communication) 361 Chapter 13: Service Composability (Composition Member Design and Complex Compositions) 387 Part III: Supplemental Chapter 14: Service-Orientation and Object-Orientation: A Comparison of Principles and Concepts 445 Chapter 15: Supporting Practices 477 Chapter 16: Mapping Service-Orientation Principles to Strategic Goals 497 Appendices Appendix A: Case Study Conclusion 513 Appendix B: Process Descriptions 517 Appendix C: Principles and Patterns Cross-Reference 529 Additional Resources 533 About the Author 535 About the Photos 537 Index 539
Author: Thomas Erl
Publisher: Pearson
ISBN: 9780134767437
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
The Ultimate Guide for Designing and Governing Web Service Contracts For Web services to succeed as part of SOA, they require balanced, effective technical contracts that enable services to be evolved and repeatedly reused for years to come. Now, a team of industry experts presents the first end-to-end guide to designing and governing Web service contracts. Writing for developers, architects, governance specialists, and other IT professionals, the authors cover the following areas: Understanding Web Service Contract Technologies Initial chapters and ongoing supplementary content help even the most inexperienced professional get up to speed on how all of the different technologies and design considerations relate to the creation of Web service contracts. For example, a visual anatomy of a Web service contract documented from logical and physical perspectives is provided, along with a chapter dedicated to describing namespaces in plain English. The book is further equipped with numerous case study examples and many illustrations. Fundamental and Advanced WSDL Tutorial coverage of WSDL 1.1 and 2.0 and detailed descriptions of their differences is followed by numerous advanced WSDL topics and design techniques, including extreme loose coupling, modularization options, use of extensibility elements, asynchrony, message dispatch, service instance identification, non-SOAP HTTP binding, and WS-BPEL extensions. Also explained is how WSDL definitions are shaped by key SOA design patterns. Fundamental and Advanced XML Schema XML Schema basics are covered within the context of Web services and SOA, after which advanced XML Schema chapters delve into a variety of specialized message design considerations and techniques, including the use of wildcards, reusability of schemas and schema fragments, type inheritance and composition, CRUD-style message design, and combining industry and custom schemas. Fundamental and Advanced WS-Policy Topics, such as Policy Expression Structure, Composite Policies, Operator Composition Rules, and Policy Attachment establish a foundation upon which more advanced topics, such as policy reusability and centralization, nested, parameterized, and ignorable assertions are covered, along with an exploration of creating concurrent policy-enabled contracts and designing custom policy assertions and vocabularies. Fundamental Message Design with SOAP A broad range of message design-related topics are covered, including SOAP message structures, SOAP nodes and roles, SOAP faults, designing custom SOAP headers and working with industry-standard SOAP headers. Advanced Message Design with WS-Addressing The art of message design is taken to a new level with in-depth descriptions of WS-Addressing endpoint references (EPRs) and MAP headers and an exploration of how they are applied via SOA design patterns. Also covered are WSDL binding considerations, related MEP rules, WS-Addressing policy assertions, and detailed coverage of how WS-Addressing relates to SOAP Action values. Advanced Message Design with MTOM, and SwA Developing SOAP messages capable of transporting large documents or binary content is explored with a documentation of the MTOM packaging and serialization framework (including MTOM-related policy assertions), together with the SOAP with Attachments (SwA) standard and the related WS-I Attachments Profile. Versioning Techniques and Strategies Fundamental versioning theory starts off a series of chapters that dive into a variety of versioning techniques based on proven SOA design patterns including backward and forward compatibility, version identification strategies, service termination, policy versioning, validation by projection, concurrency control, partial understanding, and versioning with and without wildcards. Web Service Contracts and SOA The constant focus of this book is on the design and versioning of Web service contracts in support of SOA and service-orientation. Relevant SOA design principles and design patterns are periodically discussed to demonstrate how specific Web service technologies can be applied and further optimized. Furthermore, several of the advanced chapters provide expert techniques for designing Web service contracts while taking SOA governance considerations into account. About the Web Sites www.soabooks.com supplements this book with a variety of resources, including a diagram symbol legend, glossary, supplementary articles, and source code available for download. www.soaspecs.com provides further support by establishing a descriptive portal to XML and Web services specifications referenced in all of Erl's Service-Oriented Architecture books. Foreword Preface Chapter 1: Introduction Chapter 2: Case Study Background Part I: Fundamental Service Contract Design Chapter 3: SOA Fundamentals and Web Service Contracts Chapter 4: Anatomy of a Web Service Contract Chapter 5: A Plain English Guide to Namespaces Chapter 6: Fundamental XML Schema: Types and Message Structure Basics Chapter 7: Fundamental WSDL Part I: Abstract Description Design Chapter 8: Fundamental WSDL Part II: Concrete Description Design Chapter 9: Fundamental WSDL 2.0: New Features, and Design Options Chapter 10: Fundamental WS-Policy: Expression, Assertion, and Attachment Chapter 11: Fundamental Message Design: SOAP Envelope Structure, and Header Block Processing Part II: Advanced Service Contract Design Chapter 12: Advanced XML Schema Part I: Message Flexibility, and Type Inheritance and Composition Chapter 13: Advanced XML Schema Part II: Reusability, Derived Types, and Relational Design Chapter 14: Advanced WSDL Part I: Modularization, Extensibility, MEPs, and Asynchrony Chapter 15: Advanced WSDL Part II: Message Dispatch, Service Instance Identification, and Non-SOAP HTTP Binding Chapter 16: Advanced WS-Policy Part I: Policy Centralization and Nested, Parameterized, and Ignorable Assertions Chapter 17: Advanced WS-Policy Part II: Custom Policy Assertion Design, Runtime Representation, and Compatibility Chapter 18: Advanced Message Design Part I: WS-Addressing Vocabularies Chapter 19: Advanced Message Design Part II: WS-Addressing Rules and Design Techniques Part III: Service Contract Versioning Chapter 20: Versioning Fundamentals Chapter 21: Versioning WSDL Definitions Chapter 22: Versioning Message Schemas Chapter 23: Advanced Versioning Part IV: Appendices Appendix A: Case Study Conclusion Appendix B: A Comparison of Web Services and REST Services Appendix C: How Technology Standards are Developed Appendix D: Alphabetical Pseudo Schema Reference Appendix E: SOA Design Patterns Related to This Book
