Survival Spanish for Customer Service PDF Download
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Author: Myelita Melton
Publisher: SpeakEasy Spanish
ISBN: 9780978699819
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
"This book is for professionals involved in all areas of retail sales with no previous experience in the Spanish language. It's also a great tool if you want to brush up on the Spanish you learned in high school or college. Learning Spanish you can use on the job will empower you to provide better service to the nation's increasing number of loyal Hispanic customers. It will also help you instill trust and build valuable, long-lasting relationships."--Back cover
Author: Myelita Melton
Publisher: SpeakEasy Spanish
ISBN: 9780978699819
Category : Business & Economics
Languages : en
Pages : 136
Get Book Here
Book Description
"This book is for professionals involved in all areas of retail sales with no previous experience in the Spanish language. It's also a great tool if you want to brush up on the Spanish you learned in high school or college. Learning Spanish you can use on the job will empower you to provide better service to the nation's increasing number of loyal Hispanic customers. It will also help you instill trust and build valuable, long-lasting relationships."--Back cover
Author: Roberto Swazo
Publisher: Routledge
ISBN: 1136487050
Category : Psychology
Languages : en
Pages : 213
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Book Description
Designed specifically with mental health professionals in mind, The Bilingual Counselor’s Guide to Spanish is perfect for counselors interested in expanding their client base and language skill set. Featuring terminology and cultural phrases specific to the mental health profession, this text offers an easy introduction to both the Spanish language and interfacing with Spanish-speaking clients in a counseling setting. Sections of useful and practical vocabulary are followed by ¡Practique! sections, which enable to reader to put his or her developing skills to use. These sections are augmented by case studies in English and Spanish, as well as brief overviews of Latino history, customs, and social manners that will greatly enhance any counselor’s depth of interaction with Spanish-speaking clients. For counselors who want to communicate with the large and rapidly expanding population of Spanish speakers in the United States, or for those who are simply interested in developing or improving their Spanish-language skills, The Bilingual Counselor’s Guide to Spanish is the place to start.
Author: Joanna Styles
Publisher: Survival Books
ISBN: 9781901130737
Category : British
Languages : en
Pages : 0
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Book Description
An important new book for anyone planning to retire to Spain, whether permanently or for only part of the year. Contains comprehensive information about the best places to live; local services and amenities; the weather; buying or renting a home; the cost of living; health services; getting to Spain and getting around; learning Spanish; and much, much more.
Author: Demetrius Perminter
Publisher:
ISBN: 9781687071415
Category :
Languages : en
Pages : 219
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Book Description
This workbook is a wonderful guide to the need to know grammar structures commonly found on internationally recognized Spanish proficiency tests. Tests such as the DELE and SIELE. This workbook covers many of the confusing, and often neglected topics needed to successfully obtain or surpass the B2/ C1 level on Spanish proficiency tests. This book covers, in a direct and concise manner, 26 topics pulled directly from the Common European Framework Of Reference For Languages, complete with over 100 exercises. This workbook is a great tool for advancing an aspiring language learners grammar skills, or for teachers looking for new and direct ways of explaining complex topics. Add this book to your learning library as soon as possible!
Author: Mark Breslin
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 178
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Book Description
Author:
Publisher:
ISBN:
Category : Audio-lingual method (Language teaching)
Languages : en
Pages : 28
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Book Description
Author: Deena J. Gonzalez
Publisher: Oxford University Press
ISBN: 0190287098
Category : History
Languages : en
Pages : 207
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Book Description
Refusing the Favor tells the little-known story of the Spanish-Mexican women who saw their homeland become part of New Mexico. A corrective to traditional narratives of the period, it carefully and lucidly documents the effects of colonization, looking closely at how the women lived both before and after the United States took control of the region. Focusing on Santa Fe, which was long one of the largest cities west of the Mississippi, Deena González demonstrates that women's responses to the conquest were remarkably diverse and that their efforts to preserve their culture were complex and long-lasting. Drawing on a range of sources, from newspapers to wills, deeds, and court records, González shows that the change to U.S. territorial status did little to enrich or empower the Spanish-Mexican inhabitants. The vast majority, in fact, found themselves quickly impoverished, and this trend toward low-paid labor, particularly for women, continues even today. González both examines the long-term consequences of colonization and draws illuminating parallels with the experiences of other minorities. Refusing the Favor also describes how and why Spanish-Mexican women have remained invisible in the histories of the region for so long. It avoids casting the story as simply "bad" Euro-American migrants and "good" local people by emphasizing the concrete details of how women lived. It covers every aspect of their experience, from their roles as businesswomen to the effects of intermarriage, and it provides an essential key to the history of New Mexico. Anyone with an interest in Western history, gender studies, Chicano/a studies, or the history of borderlands and colonization will find the book an invaluable resource and guide.
Author: Richard Wigg
Publisher: Psychology Press
ISBN: 9780415360524
Category : History
Languages : en
Pages : 211
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Book Description
This thoroughly researched, highly perceptive and utterly gripping study deals with an important aspect of Spanish and British history - Churchill's policy of appeasement toward the Franco regime in Spain. Wigg demonstrates that the tolerance shown toward Spain's wartime trading permitted the rebuilding of Spanish gold reserves which helped Franco survive his (and Spain's) international ostracism between 1945 and 1950. This important book will interest scholars with an interest in contemporary European political history as well as those with a general interest in Spanish history.
Author: Let's Go Inc.
Publisher: Macmillan
ISBN: 9780312385736
Category : Travel
Languages : en
Pages : 816
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Book Description
Packed with travel information, including more listings, deals, and insider tips: CANDID LISTINGS of hundreds of places to dance, eat, drink, and sleep RELIABLE MAPS, from the twisting streets of Granada to the medina of Marrakesh MULTILINGUAL glossary including Arabic, Basque, Catalan, French, Gallego, Portuguese, and Spanish phrases INSIDER TIPS on finding the best jazz on Las Islas Baleares or scoring that magic carpet in a Rabat market HIDDEN SWEETS, from chocolate factories in Astorga to honey-drizzled pastries in Tangier STRAIGHT TALK from travelers on everything from social graces to social justice
Author: Angelico Chavez
Publisher: Sunstone Press
ISBN: 0865348715
Category : New Mexico
Languages : en
Pages : 300
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Book Description
The author's personal meditation on his cultural heritage is also a kind of spiritual autobiography of the Hispano people of New Mexico. In evoking this special closeness between the divine and the human, he returns repeatedly to the Penitentes of New MexicoNthe societies of men who scourge themselves and replay the Crucifixion each Holy Week to share the sufferings of their Savior.
