Author: Sauming Pang
Publisher: John Wiley & Sons
ISBN: 9780470740828
Category : Technology & Engineering
Languages : en
Pages : 360
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Book Description
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.
Author: Anders Olsson
Publisher: John Wiley & Sons
ISBN: 047086852X
Category : Technology & Engineering
Languages : en
Pages : 542
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Book Description
The field of telecommunications is becoming ever more complex. In order to manage the new Telecom industry it is necessary not only to understand its 3 main components, namely the end users, the technology and networks, and the business aspects, but also their vital inter-relationships. Complexity leads to uncertainty, and one effect of uncertainty is for people to underestimate the complexity of the business and the technology. This book takes a holistic approach to the subject and can be used as a tool for decreasing this uncertainty. During 2000 many operators paid extremely high sums of money for 3G licenses in a number of European countries, supposing a potential corresponding and balancing revenue from mobile services in the new frequency band. Obviously today the licenses are questionable. Consequently, suppliers and operators were forced to reduce their international work force. What are the underlying reasons? Since the true rate and level of development was hardly foreseen by anyone, the picture is complex, including factors such as psychology and belief in a new economy. It is immediately clear that the end user impact has been severely under-estimated. It is also clear that the expected development has and is happening, with more speed than expected, and continues to be complemented with solutions such as wireless LANs. This book treats the paradigm shift from a number of angles: user needs and demands, deregulation of telecom and the convergence between telecommunications, data communications and the media industry, the service plan, service implementation, QoS, and Security. Understanding Changing Telecommunications focuses on the overall principles and context of the new telecommunications world rather than on high-level technical descriptions in order to aid the understanding and development of the next generation of telecom networks. e.g. multimedia over IP and 3G. Discusses the development of telecommunications up until 2005 Provides a holistic view of the world of telecommunications Covers three main areas: End-users, Technologies and Networks, and Telecom Business, and their vital inter-relationships Offers support and advice for those needing to implement business plans Essential reading for staff with operators and providers involved in the telecom networks, especially management, planning and design, development, integration and training, as well as Business analysts and investors keen to understand the current state of the Telecom industry.
Author: Kaveh Hushyar
Publisher: CRC Press
ISBN: 1000404684
Category : Technology & Engineering
Languages : en
Pages : 250
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Book Description
The extreme transformation from a traditional Communication Service Provider (CSP) to a Digital Service Provider (DSP) status is covered in this book, specifically: Redefinition of the offerings of "connectivity services" to "digital services"; unification of legacy redundant networks into one; Redefinition of the measurements to customer-centric QoE for all digital and connectivity services; the Best-in-Industry processes and practices to ensure a sustainable network performance at a competitively operational efficiency; a Service-over-IP (SoIP) platform to enable the introduction of unified new services with a time-to-market urgency; the regulatory arrangement for content purification, to liberalize CSPs to become DSPs; an architecture for data mining and analytics; and a migration plan from a CSP to a DSP status. The book is recommended for telecom and digital service professionals planning to embark on transformational projects; telecom and technology equipment manufacturers to help with product development for a DSP status; institutional investors to evaluate and establish their investment decisions; telecom management consultants to help with a solid benchmark for transformation engagement; university students, majoring in telecommunication and technology products as a guide for career planning.
Author: Colin Ashford
Publisher: Springer Science & Business Media
ISBN: 3642013961
Category : Computers
Languages : en
Pages : 155
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Book Description
The management of telecommunications networks and services is one of the most challenging of software endeavors—partly because of the size and the distributed nature of networks; partly because of the convergence of communications techno- gies; but mainly because of sheer complexity and diversity of networks and services. The TM Forum s Solutions Frameworks (NGOSS) help address these challenges by providing a framework for the development of management applications—those software applications that provide the building blocks for management solutions. The members of the TM Forum have elaborated many parts of NGOSS to make it practical—including in the area of information modeling, process analysis, and c- tract de?nition. This book further elaborates NGOSS by examining the challenging area of interface design. One of the costs of deploying a new service is the cost of integrating all the necessary applications into an effective software solution to manage the service. This cost has been dubbed the “integration tax” and can turn out to be ?ve times the capital cost of procuring the management software in the ?rst place. From their long experience of the design and standardization of management applications, the authors have extracted a core set of design patterns for the dev- opment of effective and consistent interfaces to management applications. Adopting these patterns across the industry could reduce the learning curve for software - velopers and allow service providers and systems integrators to rapidly and reliably deploy management solutions and thereby markedly reduce the integration tax.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309175496
Category : Computers
Languages : en
Pages : 175
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Book Description
This book synthesizes the findings of three workshops on research issues in high-performance computing and communications (HPCC). It focuses on the role that computing and communications can play in supporting federal, state, and local emergency management officials who deal with natural and man-made hazards (e.g., toxic spills, terrorist bombings). The volume also identifies specific research challenges for HPCC in meeting unmet technology needs in crisis management and other nationally important application areas, such as manufacturing, health care, digital libraries, and electronic commerce and banking.
Author: Kornel Terplan
Publisher: CRC Press
ISBN: 9780849332241
Category : Technology & Engineering
Languages : en
Pages : 490
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Book Description
The communications environment is rapidly changing. The barriers of traditional phone and data technologies are going to break down, and users can expect a true multimedia environment with existing services transferred and new services implemented. New suppliers, such as cable companies, will compete with interexchange carriers, RBOCs, and local phone companies for the market share. The differentiator is the price/performance ratio of the service under consideration. Today's migrated and new services lack powerful management solutions. Telecom Operations Management Solutions with NetExpert examines the most advanced products available to manage new technologies as well as addresses services, such as: Advanced telephony Wireless networks Commercial broadband Mass-market broadband Competitive access services Intercarrier communications Infrastructure services This resource also demonstrates how expert systems solve the problem of handling the large volume of data streams from numerous network components. Practical solutions support each example of an application - offering first-hand operational experience. The book provides practical examples to deploy management solutions based on NetExpert framework from Objective Systems Integrator. The framework consists of the principal modules, such as a gateway to managed devices and services as well as the workstation for operators. This framework is extended by point rulesets to manage individual devices by domain rulesets to manage device groups by enterprise rulesets to manage complete telco services The solution sets support all layers of telecommunication management networks, such as element, network, service, and business layers. As a result, these solution sets are extremely important to both incumbent and new telco service providers. Numerous cases cover customized solutions for managing wireless networks, sonet rings, ATM, old and new phone services, broadband services, and special access services of ISPs. Telecom Operations Management Solutions with NetExpert describes never-before-published information about solution sets based on an expert-system-based framework.
Author: Hans-Jürgen Kugler
Publisher: Springer Science & Business Media
ISBN: 9783540584209
Category : Business & Economics
Languages : en
Pages : 606
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Book Description
This volume constitutes the proceedings of the Second International Conference on Intelligence in Broadband Services and Networks (IS&N '94), held in Aachen, Germany in September 1994. The book addresses the design of telecommunication services in the rapidly changing technological and regulatory environment. The 47 revised papers presented in the volume reflect work done under the CEC RACE project "Intelligence in Services and Networks" as well as individual research done independently. The volume is organized in 11 chapters, all introduced by surveys by the session chairpersons. Among the topics covered are: the context of IS&N, user interfaces, component models and service creation, TMN implementation, service management, and beyond IN.
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 770
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Book Description
Author: National Research Council
Publisher: National Academies Press
ISBN: 030918083X
Category : Computers
Languages : en
Pages : 92
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Book Description
The modern telecommunications infrastructureâ€"made possible by research performed over the last several decadesâ€"is an essential element of the U.S. economy. The U.S. position as a leader in telecommunications technology, however, is at risk because of the recent decline in domestic support of long-term, fundamental telecommunications research. To help understand this challenge, the National Science Foundation asked the NRC to assess the state of telecommunications research in the United States and recommend ways to halt the research decline. This report provides an examination of telecommunications research support levels, focus, and time horizon in industry, an assessment of university telecommunications research, and the implications of these findings on the health of the sector. Finally, it presents recommendations for enhancing U.S. telecommunications' research efforts.
Author: Lawrence Bernstein
Publisher: Springer Science & Business Media
ISBN: 0306469707
Category : Technology & Engineering
Languages : en
Pages : 193
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Book Description
It is important to understand what came before and how to meld new products with legacy systems. Network managers need to understand the context and origins of the systems they are using. Programmers need an understanding of the reasons behind the interfaces they must satisfy and the relationship of the software they build to the whole network. And finally, sales representatives need to see the context into which their products must fit.
