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Author: Phil Baguley
Publisher: Hodder Education
ISBN: 9780340789292
Category : Achievement motivation
Languages : en
Pages : 93
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Book Description
Peformance management is a pre-requisite in any modern business setting. As this book insists and shows, however, a meaningful and worthwhile performance management set-up can only be achieved if a durable and flexible system is set in place.
Author: Phil Baguley
Publisher: Hodder Education
ISBN: 9780340789292
Category : Achievement motivation
Languages : en
Pages : 93
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Book Description
Peformance management is a pre-requisite in any modern business setting. As this book insists and shows, however, a meaningful and worthwhile performance management set-up can only be achieved if a durable and flexible system is set in place.
Author: Phil Baguley
Publisher: Hodder Arnold
ISBN: 9780340849682
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
Successful performance management is not just about efficiency it is also about being effective and adaptable. This is a book that will guide you through the ins and outs of successful performance management. It will tell you: what performance management is all about; what active agents of performance management are and how to use them; how performance management can contribute to your organization's strategic goals; and, what it takes for your performance management to be successful.
Author: Grant Stewart
Publisher: Teach Yourself
ISBN: 1444159186
Category : Business & Economics
Languages : en
Pages : 103
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Book Description
Key account management just got easier 'This little book is a real gem' Professor Malcolm McDonald Key account management is increasingly important and must keep pace with its customers as they continually develop and evolve, often resulting in increasingly sophisticated buying structures. The key account manager therefore requires a wide variety of skills in order to be successful; this is not only an important job role in its own right, it is often a stepping stone to career development, leading to more senior management jobs. Successful Key Account Management In A Week is a week long course. On Sunday you are encouraged to Know your customer as success depends on a relationship that is both rewarding and valuable. On Monday you will Analyse your growth opportunities. The competitiveness of the company must be appraised to enable the identification of sales growth opportunities and all major accounts should be compared in appeal and position to give an indication of the strategy to be adopted for customers. On Tuesday you will Measure profits by account. You will be shown how to measure the profitability of major customers and to draw up league tables to enable profit improvement strategies. On Wednesday you will Plan for success, building on the analysis of growth opportunities and profit measurement already considered, to result in a best judgement final plan. On Thursday you will learn to Negotiate to win-win; success relies on understanding the difference between negotiation and selling and being able to conduct negotiations to produce a win-win situation in which the objectives of both sides are considered. On Friday you will look at Control activity levels and the monitoring of standards of performance to enable the presentation of plans and progress, allowing the measurement of success against these plans. And finally, on Saturday you are reminded to Manage relationships with an introduction to the Relationship Model which describes how business with a customer changes as it moves from a transactional or short-term sales achievement, to collaboration with long-term customer value and retention. 'This little book is a real gem, which you should read, use and keep handy for continuous reference. If you follow the straightforward guidelines in this book, your company's future is assured' Professor Malcolm McDonald, Former Professor of Marketing and Deputy Director, Cranfield University School of Management
Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375
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Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Author: Anthony L. Barth
Publisher: Springer
ISBN: 3319649361
Category : Business & Economics
Languages : en
Pages : 169
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Book Description
This book provides managers, leaders and practitioners with a dynamic framework that links several variables associated with performance management which can be applied across organizations and industries worldwide. Based on empirical evidence and experiences, this book provides a critical understanding of the interrelationship of organizational culture with performance management process (PMP) planning and implementation. The elements of the framework are approached from a macro-level-view and are balanced with conciseness and realism based on applied success studies, making this book a valuable educational, training and development resource tool for leaders and managers at all levels. The topic of performance in organizations is like the weather—everyone likes to talk about it, but few understand what is truly happening—or understand why? Individuals and organizations are no different when it comes to performance, regardless of performance level of focus: individual, team, unit, or organization-wide. Teams and organizations often miss opportunities to not only improve performance, but also leverage and sustain high performance. Organizational performance, organizational culture and organizational success are interrelated and should reinforce one another. This can be achieved through an effective performance management process (PMP) that lives, functions and thrives at multiple levels within institutions. This book will help organizations and institutions achieve performance management success by identifying comment elements, along with some patterned variation, that are applicable to a successful PMP. Featuring hands-on resource reference tools for immediate use and application, this book is useful for leaders, managers, scholars, students and policy makers in management, leadership, and organizational culture.
Author: Aguinis
Publisher: SAGE Publications
ISBN: 1948426501
Category : Business & Economics
Languages : en
Pages : 402
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Book Description
Author: Norma Barry
Publisher: Teach Yourself
ISBN: 144418587X
Category : Business & Economics
Languages : en
Pages : 128
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Book Description
Managing people just got easier The book gives you a sound understanding of the concept of people management; the role of people managers; people motivational theories; the various people management styles and their appropriateness; the tools available to people managers to help them do their jobs effectively; techniques for managing performance; and an insight into how people managers candevelop their teams. Management, along with leadership, is one of the most studied topics in organizations. There is a wealth of literature covering the subject and there are many views on what makes a good manager and what their role is, together with how effective teams are managed and developed. Many hold the view that management is best learned through doing. Nevertheless, this book provides practising, junior and aspiring managers with a fundamental understanding of the principles and challenges of managing people, together with guidance on how to be an effective people manager. It should help you underpin your practice with sound, simply presentedsummaries of various theories and techniques. Whether you choose to read it in a week or in a single sitting, this is your fastest route to success: - Sunday: Understand how people management relates to leadership, and the features and tools of a people management role. - Monday: Explore the various managerial levels and roles and the responsibilities and qualities of people managers. - Tuesday: Gain an overview of people management styles and their advantages and disadvantages in different situations. - Wednesday: Examine the external and internal organisational contexts of people managerial jobs. - Thursday: Use your power and influence effectively to motivate teams, tackle poor performance and provide positive feedback and encouragement. - Friday: Develop your coaching and mentoring ability and learn to identify and utilise your team's specific skills. - Saturday: Maintain successful performance through effective delegation, planning and strategy, and good communication.
Author: United States Office of Personnel Management
Publisher: CreateSpace
ISBN: 9781478162483
Category : Business & Economics
Languages : en
Pages : 92
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Book Description
This handbook is designed for Federal supervisors and employees and presents an eight-step process for developing employee performance plans that are aligned with and support organizational goals. It also provides guidelines for writing performance elements and standards that not only meet regulatory requirements, but also maximize the capability that performance plans have for focusing employee efforts on achieving organizational and group goals. The methods presented here are designed to develop elements and standards that measure employee and work unit accomplishments rather than to develop other measure that are often used in appraising performance, such as measuring behaviors or competencies. Although this handbook includes a discussion of the importance of balancing measures, the main focus presented here is to measure accomplishments. Consequently, much of the information presented in the first five steps of this eight-step process applies when supervisors and employees want to measure results. However, the material presented in Steps 6 through 8 about developing standards, monitoring performance, and checking the performance plan apply to all measurement approaches.~
Author: Robert Bacal
Publisher: McGraw Hill Professional
ISBN: 0071772545
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Proven strategies for maximizing employee commitment and performance As a manager, you know that employee performance is your most important asset—but are you making smart, well-thought-out efforts to leverage it to its fullest? Manager’s Guide to Performance Management helps you get the most out of your people by focusing on performance planning (instead of appraising), creating a dialog (instead of issuing directives), and solving problems (instead of pointing blame). Learn how to: Work with employees to create goals that are beneficial to everyone Observe, gather data on, and document performance Conduct performance reviews in a cooperative, collaborative way Address thorny situations proactively and professionally Leverage the powerful but often misunderstood process of “progressive discipline” Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: + Clear definitions of key terms and concepts + Tactics and strategies for managing performance + Tips for executing the tactics in the book + Practical advice for minimizing the possibility of error + Warning signs for when things are about to go wrong + Examples of successful performance management + Specific planning procedures, tactics, and hands-on techniques
Author: Bob Kent
Publisher:
ISBN: 9781934747643
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
This book takes a common sense view of performance management and focuses on simplicity and functionality. The author outlines in clear fashion the keys to successful performance management and how to create a truly productive environment. The processes and tips provided can be applied to anyone regardless of their level within an organization. The book represents a very effective set of tools, parts or all of which can be used for any environment. The information applies as equally to the CEO and his direct reports as it does to the dispatch manager and warehouse employees. A key principle recognized in the book is the understanding that managing people productively is the key to business success. It offers a guideline approach to getting results by recognizing people, what they do, what they can do, how they best operate, and how to maintain control of business direction while maximizing their contribution in an environment of free expression. The book is well organized into 4 distinct sections. Part one focuses on the need for a clear and common sense approach to performance. Part two shows how to establish a workable Performance Management process by focusing on people, environment and process. Part three checks on reviewing and reporting, and maintaining an unambiguous methodology. Part four highlights the potential difficulties and pitfalls of performance management and how to best handle them. Filled with insights into human behavior and motivations, the author provides a performance management process that is simple, effective, and transferable to almost any organization. Practical tips are provided throughout that will help anyone improve productivity. Each section concludes with a brief summary of Opportunities that reinforces the key learning points provides a great reference for future referral.
