Study Blast ITIL Service Strategy PDF Download
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Author: Matt Satori
Publisher:
ISBN: 9781491060223
Category :
Languages : en
Pages : 174
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Book Description
Pass the ITIL Service Strategy exam with help from a Study Blast!!This book covers an ITIL Intermediate exam.So what is a Study Blast?A "Study Blast" is a book of facts and items listed out for you to read, learn and memorize before taking a test. What can you do with the book? Try making flashcards from the items that give you difficulty. Read through before taking a practice test. Review after your practice tests. Read this book the night before the exam.. Make your own quizzes and tests.. Use this book for group studies.. All that and more... We review all the latest data and present it here. And by all means we are not a replacement for the "Official Study Guide" but we are an add on for every test taker to benefit from in helping them pass an exam.Please check out all of our Study Blast books!
Author: Matt Satori
Publisher:
ISBN: 9781491060223
Category :
Languages : en
Pages : 174
Get Book
Book Description
Pass the ITIL Service Strategy exam with help from a Study Blast!!This book covers an ITIL Intermediate exam.So what is a Study Blast?A "Study Blast" is a book of facts and items listed out for you to read, learn and memorize before taking a test. What can you do with the book? Try making flashcards from the items that give you difficulty. Read through before taking a practice test. Review after your practice tests. Read this book the night before the exam.. Make your own quizzes and tests.. Use this book for group studies.. All that and more... We review all the latest data and present it here. And by all means we are not a replacement for the "Official Study Guide" but we are an add on for every test taker to benefit from in helping them pass an exam.Please check out all of our Study Blast books!
Author: Great Britain. Office of Government Commerce
Publisher: The Stationery Office
ISBN: 0113310455
Category : Business & Economics
Languages : en
Pages : 278
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Book Description
Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Author: Great Britain. Office of Government Commerce
Publisher:
ISBN: 9780113313044
Category :
Languages : en
Pages : 0
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Book Description
Ḁs the introduction, and heart, of the service lifecycle, ITIL Service Strategy is ideal for both service provider executives and their business customers. It provides a well-defined, best-practice approach to creating and managing a sound IT service strategy that can deliver significant business benefits. -- Publisher.
Author: Helen Morris
Publisher: John Wiley & Sons
ISBN: 1119012236
Category : Computers
Languages : en
Pages : 1993
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Book Description
Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
Author: Hank Marquis
Publisher: The Stationery Office
ISBN: 9780117063648
Category : Computer networks
Languages : en
Pages : 124
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Book Description
IT services are prevalent throughout virtually all businesses. Most enterprises and many government functions are totally dependent upon reliable and responsive IT services to underpin vital business, community and social functions. IT services have become mainstream and managing them to deliver value it the core message of ITIL V3, and the emphasis in ITIL V3 on service catalogue management is a direct result of the growing requirement for business and IT to work together sharing data, information and knowledge about demand for services, service capabilities and patterns of business activity. The Service Catalogue Management process is now a very important management field complete with its own terminology and vital concepts. This study guide outlines the concepts and principles underlying the service catalogue; discusses a project plan approach and reporting considerations; describes the value of a sound business case and the key relationships and touch points in the service catalogue management process.
Author: Pierre Bernard
Publisher: Van Haren
ISBN: 9401805563
Category : Education
Languages : en
Pages : 349
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Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor.The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations.This title covers the following: Introduction to the Service Lifecycle Lifecycle phase: Service Strategy Lifecycle phase: Service Design Lifecycle phase: Service Transition Lifecycle phase: Service Operation Lifecycle phase: Continual Service ImprovementNew, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book. Well written and presented, this publication provides a useful addition to the core ITIL publications for anyone wanting to understand IT service management. Kevin Holland, Service Management Specialist, NHS Pierre has produced an extremely useful summary of the current version of ITIL. This will be an invaluable day to day reference for all practitioners. Claire Agutter, ITIL Training Zone
Author:
Publisher:
ISBN: 9781940917016
Category :
Languages : en
Pages :
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Book Description
Author: Jan Van Bon
Publisher: Best Practice (Van Haren Publi
ISBN: 9789087531249
Category : Business & Economics
Languages : en
Pages : 165
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Book Description
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. "] a wonderful compliment to the Best Practice Series. As an ITIL Training Organization our consultants were required to reach each of the ITIL V3 books. There was lots of complaining about how the books took too long to say very little. The Management Guides are a good alternative for those who want a quick reference. They are in-depth enough to cover the subject without becoming overly verbose"(Ramon Smitherman, Vice President Sales and Operations, Dream Catchers, Inc.)
Author: Phillip A. Laplante
Publisher: CRC Press
ISBN: 1000031748
Category : Computers
Languages : en
Pages : 1307
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Book Description
Spanning the multi-disciplinary scope of information technology, the Encyclopedia of Information Systems and Technology draws together comprehensive coverage of the inter-related aspects of information systems and technology. The topics covered in this encyclopedia encompass internationally recognized bodies of knowledge, including those of The IT BOK, the Chartered Information Technology Professionals Program, the International IT Professional Practice Program (British Computer Society), the Core Body of Knowledge for IT Professionals (Australian Computer Society), the International Computer Driving License Foundation (European Computer Driving License Foundation), and the Guide to the Software Engineering Body of Knowledge. Using the universally recognized definitions of IT and information systems from these recognized bodies of knowledge, the encyclopedia brings together the information that students, practicing professionals, researchers, and academicians need to keep their knowledge up to date. Also Available Online This Taylor & Francis encyclopedia is also available through online subscription, offering a variety of extra benefits for researchers, students, and librarians, including: Citation tracking and alerts Active reference linking Saved searches and marked lists HTML and PDF format options Contact Taylor and Francis for more information or to inquire about subscription options and print/online combination packages. US: (Tel) 1.888.318.2367; (E-mail)
[email protected] International: (Tel) +44 (0) 20 7017 6062; (E-mail)
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Author: Henderik A. Proper
Publisher: Springer Nature
ISBN: 3031302141
Category : Computers
Languages : en
Pages : 353
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Book Description
This book explores different aspects of and provides concrete suggestions to meet the three main challenges for becoming a “Digital Enterprise”: the transition to the digital age, the emergence of service ecosystems, and the growing role of data as a key underlying resource. As a result of these intertwined and mutually amplifying trends, today’s enterprises are confronted with several challenges that profoundly impact their design, from the definitions of products and services offered to their clients via the business processes that deliver these products and services to the underlying IT infrastructure. The contributions which are written by leading enterprise architecture researchers and managers of large corporations cover four key aspects which form each one part of the book: Part I presents experiences how different enterprises currently already need to embrace and exploit new challenges like blockchain, customer-centric services, or value co-creation networks. Part II looks at the need for a new design logic, i.e. the need for new ways of thinking regarding the design of enterprises. Part III is concerned with the coordination needed among different stakeholders of the ensuing continuous transformations. Part IV eventually reflects on the ongoing consequences for enterprise modeling as used to capture both the current affairs of an enterprise, as well as design/study its possible future affairs. The target audience of this book are both master and PhD level students who want to gain insights into key aspects of the challenges confronting digital enterprises, as well as enterprise architects and information managers working in enterprises that are on their way to become digital.
