Developing and Using Emotional Intelligence at Work

Developing and Using Emotional Intelligence at Work PDF Author: Richard Skiba
Publisher: After Midnight Publishing
ISBN: 1763672611
Category : Business & Economics
Languages : en
Pages : 237

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Book Description
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.

HBR Guide to Managing Stress at Work

HBR Guide to Managing Stress at Work PDF Author: Harvard Business Review
Publisher: Harvard Business Review Press
ISBN: 1422196011
Category : Business & Economics
Languages : en
Pages : 194

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Book Description
Are you suffering from work-related stress? Feeling overwhelmed, exhausted, and short-tempered at work—and at home? Then you may have too much stress in your life. Stress is a serious problem that impacts not only your mental and physical health, but also your loved ones and your organization. So what can you do to address it? The HBR Guide to Managing Stress at Work will help you find a sustainable solution. It will help you reach the goal of getting on an even keel—and staying there. You’ll learn how to: • Harness stress so it spurs, not hinders, productivity • Create realistic and manageable routines • Aim for progress, not perfection • Make the case for a flexible schedule • Ease the physical tension of spending too much time at your computer • Renew yourself physically, mentally, and emotionally

Self-Leadership

Self-Leadership PDF Author: Christopher P. Neck
Publisher: SAGE Publications
ISBN: 1506314457
Category : Business & Economics
Languages : en
Pages : 241

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Book Description
Written by the scholars who first developed the theory of self-leadership (Christopher P. Neck, Charles C. Manz, & Jeffery D. Houghton), Self-Leadership: The Definitive Guide to Personal Excellence offers powerful yet practical advice for leading yourself to personal excellence. Grounded in research, this milestone book is based on a simple yet revolutionary principle: First learn to lead yourself, and then you will be in a solid position to effectively lead others. This inclusive approach to self-motivation and self-influence equips readers with the strategies and tips they need to build a strong foundation in the study of management, as well as enhancing their own personal effectiveness.

Physical Intelligence

Physical Intelligence PDF Author: Claire Dale
Publisher: Simon and Schuster
ISBN: 1471170918
Category : Self-Help
Languages : en
Pages : 463

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Book Description
Winner of the Business Book Award (Personal Development) 2020 "Using our Physical Intelligence we can strengthen our cognitive function and alter our mood, emotional responses, stress, confidence and happiness levels at will." HR magazine "This could be the next big thing." Talking Business with Aaron Heslehurst, BBC World News "This clever new neuroscience-backed wellness trend will help you take charge of your body, brain, schedule and life." GLAMOUR MAGAZINE "'Physical intelligence' is the latest buzzword in wellbeing.' WOMAN & HOME The highly successful four-part strategy for raising your performance at work and home so that you can thrive in a busy, challenging world, from the experts who have worked with Fortune 100 and Fortune 500 companies across the globe. Do you wish you could be more focused and productive? Would you like to ensure your most confident performance when the stakes are high and your stress levels are even higher? The way your body reacts in any given situation determines your ability to think clearly and your capacity for managing your emotions. When you understand the way your body reacts and how to manage it, your physical intelligence, you can handle that stressful family situation, the make-or-break meeting and the important business presentation. Claire Dale and Patricia Peyton have spent the past thirty years helping business people achieve outstanding success and a deeper sense of fulfilment by applying techniques used by top performers in sport and the arts. This practical guide contains the effective techniques you need to develop your strength, flexibility, resilience and endurance, leaving you feeling confident and fully equipped to deal with whatever comes your way. Each step-by-step strategy can be easily integrated into a busy day and is combined with useful tips and inspiring stories of people who have turned their lives around through physical intelligence. "This book is an essential counterblast to a better, more integrated way of working and living." Edward Kemp, Director, Royal Academy of Dramatic Art (RADA) "Scientific research paired with practical experience and easy life hacks makes Physical Intelligence an inspiring read that will literally change the way you walk through life." Dr Stefanie Teichmann, Director, Google EMEA "This book is totally brilliant." Wayne McGregor CBE, resident choreographer, Royal Ballet

Positive Intelligence

Positive Intelligence PDF Author: Shirzad Chamine
Publisher: Greenleaf Book Group
ISBN: 1608322785
Category : Business & Economics
Languages : en
Pages : 241

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Book Description
Chamine exposes how your mind is sabotaging you and keeping your from achieving your true potential. He shows you how to take concrete steps to unleash the vast, untapped powers of your mind.

Emotional Intelligence for Stress-Free Leadership

Emotional Intelligence for Stress-Free Leadership PDF Author: Jim Knickerbocker
Publisher:
ISBN:
Category :
Languages : en
Pages : 117

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Book Description
What if you could leverage every emotion as a springboard to higher performance? In a world where change is accelerating and competition is intensifying, leaders must be able to meet challenges and adversity with composure and resourcefulness -- while keeping their people engaged and aligned. To do this, emotional intelligence (EI) is a must. The idea that EI is the foundation of effective leadership is not new. What is new is the existence of a reliable method for systematically increasing EI. Building on recent discoveries in the fields of cognitive psychology and neuroscience, and tested with nearly a thousand people, the authors lay out a straightforward approach to developing EI. In contrast to other books on EI that view emotions as irrational drivers of reactive behavior, this book demonstrates that all emotions contain valuable guidance on how to improve your performance. The authors provide the equivalent of "emotion-decoder rings" that show you how to exploit frustration to achieve goals, anxiety to mitigate risks, and other common workplace emotions that drive business performance. Stress, the authors'' show, is not caused by what''s happening in the world nor by your own emotions. Stress is caused by fighting against your emotions instead of working with them to improve your performance. The authors back this up by showing that stress results from tolerating tension, reactivity, negativity, powerlessness, and reluctance -- and that these five killers of effective leadership are all signs that you are fighting against your own emotions. Then how do you work with your emotions? Learn TENOR, a proven 5-step method that will help you: Go from feeling stressed to being grounded, composed, accountable, resourceful, and committed. Translate your painful emotions into performance data --and use this vital data to systematically improve how you perform. Apply these techniques to reducing stress and improving performance in those around you. Praise for the TENOR Method Whether you''re an executive seeking to improve your decision-making and leadership skills, a manager seeking to raise the performance of your team, a buyer of corporate training programs seeking an EI solution that delivers tangible business results, or a coach seeking to acquire a powerful new tool -- this book has something for you. "One of the biggest benefits is stress management. As opposed to emotions being a source of stress to be avoided, now they are sources of wisdom. So you don''t have to be afraid that your emotions are going to get out of control, but instead, sit with them and actually encourage them to come forward, and then use them more effectively. It''s a way of managing stress that people haven''t had access to in the past." Terry Hildebrandt, Ph.D., Leadership Consultant "There''s been some real positive changes in my ability to process and understand what''s happening around me, why other people are reacting to my decisions or my statements in the way they are, why I feel emotionally unsettled or confused or angry or otherwise upset about something that''s happening." Jason Marsden, Executive Director, nonprofit "When my people are struggling, when there are emotions coming up that are derailing their ability to do everyday tasks, I take them through TENOR. And that translates to them understanding the emotion. I get them to understand that the emotion is a message and it''s the energy they need to take care of the task that''s in front of them. This translates into tangible results." Greg Sutera, Division Manager, financial services "It''s a logical process. There''s nothing here that''s woo-woo. Every emotion is decoded for a specific need that you are not on track to meet. This leads to faster and higher quality decisions." Andrea C. Zintz, Ph.D., Executive Coach

The Stress Effect

The Stress Effect PDF Author: Henry L. Thompson, Ph.D.
Publisher: John Wiley & Sons
ISBN: 0470589035
Category : Business & Economics
Languages : en
Pages : 341

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Book Description
Reveals the powerful and undermining effects of stress on good decision making-and what leaders can do about it The ability to make sound and timely decisions is the mark of a good leader. But when leaders with otherwise strong track records suddenly begin making poor decisions-as seen in the recent corporate scandals that rocked the business world-the impact can be widespread. In The Stress Effect, leadership expert Henry L. Thompson argues that stress is often the real culprit behind this leadership failure: when leaders' stress levels become sufficiently elevated-whether in the boardroom or on the front line of a manufacturing process-their ability to effectively use their emotional intelligence and cognitive ability in tandem to make wise decisions is significantly impaired. Until now, experts have argued that increasing your emotional intelligence will help you cope with and manage stress. This book suggests that stress actually blocks access to your emotional intelligence as well as your cognitive ability, two critical components in the decision-making process. This book Shows how stress adversely affects the performance of even the most savvy leaders Reveals the truth about one of the prime factors behind the current failure of leadership Offers a solid prescription for building a "stress resilient system" and arms leaders with best practices for managing specific stressors that take the biggest toll on decision making Is written by an award-winning organizational psychologist and leadership consultant whose clients include a roster of Fortune 500 companies A groundbreaking and insightful resource for leaders, The Stress Effect reopens the dialogue on stress, its effect on decision making, and what to do about it.

The Everything Stress Management Book

The Everything Stress Management Book PDF Author: Eve Adamson
Publisher: Simon and Schuster
ISBN: 1440522278
Category : Self-Help
Languages : en
Pages : 211

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Book Description
Let's face it: We're all stressed out. No matter how hard we work or how much time we spend on burdensome tasks, it seems our deadlines only get tighter and we're barely catching our breaths before new obstacles arise causing even greater tension. Will it ever end? The Everything Stress Management Book shows that it is possible to achieve your life goals and keep your physical and mental health intact. Beginning with an easy-to-follow quiz that helps you identify your vulnerable areas, the book then takes you step-by-step through the safest, most effective ways to relax, avoid stressors, keep perspective, and live a longer, happier life. The Everything Stress Management Book also gives you the lowdown on the most popular stress-reduction methods, including: Aromatherapy Exercise Massage Meditation Proper nutrition Tai Chi Yoga And more Whether you're frazzled and frustrated at work or at home - or are just plain stressed out - The Everything Stress Management Book helps you regain control, find your balance, and face the world with optimism and confidence.

Developing and Using Emotional Intelligence at Work

Developing and Using Emotional Intelligence at Work PDF Author: Richard Skiba
Publisher: After Midnight Publishing
ISBN: 1763672611
Category : Business & Economics
Languages : en
Pages : 237

Get Book Here

Book Description
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.

YOU

YOU PDF Author:
Publisher: Hüseyin Kanat
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 113

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Book Description
Are you ready to embark on an internal journey step by step? Open the doors to self-discovery and becoming the best version of "YOU" with the self-journey book. This book is designed to be your guide, your source of inspiration. 🚀 Motivation and Inspiration: Do you want to make your life more conscious and meaningful, discover your true passions, and delve into the depths of your own being? This section is perfect for you! The foundation of knowing yourself lies in understanding your strengths and weaknesses. It provides you with an inspiring map to strengthen your weaknesses and further polish your strengths, bringing out your passions and interests. The motivation stories in this section guide you on keeping your motivation high and staying strong in the face of challenges. Get ready to write your own story with the "Motivation and Inspiration" section. Discover your potential, follow your passions, and make your life more conscious and meaningful! 🌱 Personal Development: What is the key to success in life? Setting goals and achieving them! This magnificent "Personal Development" section introduces you to the importance and benefits of goal setting, serving as your guide on the path to success. The section explains the fundamental principles of planning, how to achieve your goals, how to use time more effectively, and how to focus on goals throughout the day. It provides strategies for understanding the sources of stress, mitigating their effects, and staying calm on the path to success. The section also discusses how healthy eating and regular physical activity can empower your goal-setting process. 💖 Personal Care and Style: The "Personal Care and Style" section covers everything from the basic principles of skincare to choosing the right perfume for your skin, emphasizing the importance of your personal clothing style, and guiding you in creating your own unique style. This section will showcase your internal and external beauty, make you feel better, and leave an unforgettable impression on your surroundings. 🗣️ 🌌 Effective Communication and Astrology: Effective communication is the cornerstone of any relationship. The "Effective Communication and Astrology" section offers practical and applicable suggestions filled with effective communication strategies. The section highlights the role of gestures and facial expressions in effective communication, helping you build a deeper connection, understand effective manipulation techniques, read body language accurately, and better understand people through zodiac characteristics. This book is more than just information; it's a life guide. Each page is an invitation for you to discover your own power and potential. Now take the first step for an internal transformation and start your unique journey with "YOU." Remember, the end of this book is actually a beginning! 📚 Buy Now and Take the First Step in Self-Discovery, Achieving Your Goals!

CONTEMPORARY FRAMEWORKS IN MANAGEMENT

CONTEMPORARY FRAMEWORKS IN MANAGEMENT PDF Author: Dr. Dhananjay B. Bagul
Publisher: Thakur Publication Private Limited
ISBN: 9357551379
Category : Education
Languages : en
Pages : 152

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Book Description
Buy CONTEMPORARY FRAMEWORKS IN MANAGEMENT e-Book for Mba 2nd Semester in English language specially designed for SPPU ( Savitribai Phule Pune University ,Maharashtra) By Thakur publication.