Strategic analysis of the challenges facing the Indian information technology enabled services-business process outsourcing industry

Strategic analysis of the challenges facing the Indian information technology enabled services-business process outsourcing industry PDF Author: Mandeep Singh Lamba
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Get Book Here

Book Description


Information Systems Outsourcing

Information Systems Outsourcing PDF Author: Rudy Hirschheim
Publisher: Springer Science & Business Media
ISBN: 3540888519
Category : Business & Economics
Languages : en
Pages : 580

Get Book Here

Book Description
Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

Business Models and People Management in the Indian IT Industry

Business Models and People Management in the Indian IT Industry PDF Author: Ashish Malik
Publisher: Routledge
ISBN: 1317667476
Category : Business & Economics
Languages : en
Pages : 290

Get Book Here

Book Description
The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models. This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative human resources (HR) practices and new business models. Based on extensive academic research and deep reflective practitioner accounts, this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment. This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management.

Strategic Outsourcing

Strategic Outsourcing PDF Author: Balram Dogra
Publisher: Deep and Deep Publications
ISBN: 9788176299633
Category : Contracting out
Languages : en
Pages : 620

Get Book Here

Book Description
Papers presented at the National Seminar on Strategic Outsourcing, held at Jalandhar on 17th December 2006.

Economic Developments in India : Monthly Update, Volume -78 Analysis, Reports, Policy Documents

Economic Developments in India : Monthly Update, Volume -78 Analysis, Reports, Policy Documents PDF Author: Editors : Raj Kapila & Uma Kapila
Publisher: Academic Foundation
ISBN: 9788171884131
Category :
Languages : en
Pages : 266

Get Book Here

Book Description


Occupational Stress of Employees in BPO ITES Industry

Occupational Stress of Employees in BPO ITES Industry PDF Author: Dr A Bharathy
Publisher: Archers & Elevators Publishing House
ISBN: 938650118X
Category : Antiques & Collectibles
Languages : en
Pages :

Get Book Here

Book Description


Information Systems Outsourcing

Information Systems Outsourcing PDF Author: Rudy Hirschheim
Publisher: Springer Science & Business Media
ISBN: 3540348778
Category : Business & Economics
Languages : en
Pages : 695

Get Book Here

Book Description
Four years have been passed away since the first edition of this book has been published. While certain key issues on IS sourcing like determinants and application service provision have become more mature from an academic and industry perspective, additional topics have arisen on the horizon. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offer a valuable and indispensable holistic sourcing persp- tive. Thus, the second edition of our outsourcing book deals with enduring themes, new perspectives, and global challenges. In addition to classical themes like Sourcing Determinants (Part I), Relationship Aspects (Part II), and Experiences (Part III), we felt it worthwhile to add three new parts. They cover information systems outsourcing from a Vendor and Individual Perspective (Part IV), Application Service Providing (Part V) as well as Offshoring and Global Outsoucing (Part VI). Again we have thoughtfully tried to arrange a compilation of contemporary outsourcing research as a primer and a platform for scientific discourse. In contrast to the first edition, this book is not the outcome of an International Conference, but rather an update of important and relevant perspectives. Since the Third International Conference on Outsourcing of Information Services will take place 2007 in Heidelberg, Germany, it may be considered as an epilogue for further interactions and discussions.

Human Capital in the Indian IT / BPO Industry

Human Capital in the Indian IT / BPO Industry PDF Author: V. Pereira
Publisher: Springer
ISBN: 1137481528
Category : Business & Economics
Languages : en
Pages : 294

Get Book Here

Book Description
Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.

Base of the Pyramid and Business Process Outsourcing Strategies

Base of the Pyramid and Business Process Outsourcing Strategies PDF Author: Takabumi Hayashi
Publisher: Springer Nature
ISBN: 981198171X
Category : Business & Economics
Languages : en
Pages : 218

Get Book Here

Book Description
The major objective of this book is to introduce social business models to face the challenge of social issues in emerging countries. Each chapter clarifies business strategies based on diligent field surveys in developing nations, focusing on Bangladesh and the Philippines, where social issues in the age of Sustainable Development Goals (SDGs) are concentrated. The field surveys enable the effective construction of a sophisticated hybrid value chain by connecting a sustainable business ecosystem of local value chains with global value chains. Joint social business entities formed between local NGOs and foreign companies, multinational corporations with global value chains, among others, appear to be the keystones. In Part I, the case of Grameen Euglena in Bangladesh and that of Sari-Sari stores leveraging micro-financing in the Philippines, along with other interesting cases, are analyzed as effective social business models. Analysis also shows that the IT service industry in emerging countries helps to enlarge formal sectors so as to absorb younger generations into informal sectors. The e-health service business in Bangladesh and the business process outsourcing (BPO) IT service industry in the Philippines are examined in each part of the book. Part II, particularly, shows that IT and the digital technology-based service industry can lead to a new industrial development path in these countries instead of the conventional one based on manufacturing. In other words, digital technology-based service industries, as formal sectors, can absorb working people from informal sectors. As a result, poverty issues which form a key issue in SDGS will be alleviated. This book is highly recommended not only to academicians but also to businesspeople who seek an in-depth and up-to-date overview of new sustainable and inclusive businesses in the age of SDGs.

Management Strategy for Information Technology (IT and Management Convergence)

Management Strategy for Information Technology (IT and Management Convergence) PDF Author: Utpal Kumar Banerjee
Publisher: Concept Publishing Company
ISBN: 9788180695414
Category : Electronic data interchange
Languages : en
Pages : 456

Get Book Here

Book Description