Soft Skills for the BPO Sector

Soft Skills for the BPO Sector PDF Author: Shalini Verma
Publisher: Pearson Education India
ISBN: 9788131722206
Category :
Languages : en
Pages : 264

Get Book Here

Book Description

Soft Skills for the BPO Sector

Soft Skills for the BPO Sector PDF Author: Shalini Verma
Publisher: Pearson Education India
ISBN: 9788131722206
Category :
Languages : en
Pages : 264

Get Book Here

Book Description


The Ace Of Soft Skills: Attitude, Communication And Etiquette For Success

The Ace Of Soft Skills: Attitude, Communication And Etiquette For Success PDF Author: Gopalaswamy Ramesh
Publisher: Pearson Education India
ISBN: 9788131732854
Category : Attitude
Languages : en
Pages : 476

Get Book Here

Book Description
Our world is witnessing a major change in communication patterns, with expanding social spheres, openness in communication and professionals working in multicultural environments. It is crucial, therefore, that India's workforce remains world-class, through re-training and continuous improvement, to remain competent, competitive and successful. To create and nurture successful professionals, the acquisition, cultivation and fine-tuning of soft skills are highly essential in the given business paradigm. The ACE of Soft Skills is a part of this educational process that produces top-notch professionals. Divided into three parts-Attitude, Communication and Etiquette-this unique book provides a broad-based coverage of what constitute soft skills. The foundations of soft skills lie in a strong attitude; this attitude gets manifested as communication, which gets further refined as etiquette. This book covers a wide range of topics-a gamut of nearly 40 essential soft skills-including personal accountability, listening skills, business proposals, and the role of small talk and humour at work. The numerous case studies, cartoons, figures, tables and quotations not only offer an insightful, practical and well-rounded perspective into soft skills, but also make reading a joyful experience.

Soft Skills for Career Success

Soft Skills for Career Success PDF Author: V Bastin Jerome
Publisher: Educreation Publishing
ISBN:
Category : Education
Languages : en
Pages : 204

Get Book Here

Book Description
The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

KALEIDOSCOPE

KALEIDOSCOPE PDF Author: Prof. Jogen Chandra Kalita & Dr. Shyamanta Chakraborty; Editors: Dr. Mrinal Jyoti Goswami, Ms. Jeetumoni Basumatary Dr. Mreeshi Agarwala, Mr. Namdol Bhutia, Dr. Sanjib Raj, Dr. Soumen Saha, Dr. Hiramoni Gogoi & Associate Editors: Ms. Bharati Mossang, Dr. Irfan Ullah, Ms. Meyisangla Longkumer, Dr. Ritwik Mondal
Publisher: Aank_A Creative Line
ISBN: 8193893743
Category : Education
Languages : en
Pages : 310

Get Book Here

Book Description
A collection of research articles on various areas/subjects collected as a part of Orientation Programme-120 (31st July to 20th August, 2019) held at UGC-HRDC, Gauhati University, Guwahati, Assam, India, PIN: 781 014 and published by AANK_A Creative Line, Guwahati.

Innovation in Management Challenges and Opportunities in the next decade

Innovation in Management Challenges and Opportunities in the next decade PDF Author: M.S. Rangaraju
Publisher: Allied Publishers
ISBN: 8184247613
Category : Business & Economics
Languages : en
Pages : 431

Get Book Here

Book Description
This edited volume is a compendium of research papers on the theme "Innovation in Management Challenges and Opportunities in the Next Decade". There were twenty seven papers contributed by academicians and researches and eleven papers contributed by amateur authors. The keynote on the theme given by Dr. T. Alex, Chairman, ISRO throws light on innovation in space technology which is ushering in lot of advancements towards well-being of the society.

Knowmad Society

Knowmad Society PDF Author: John W. Moravec
Publisher: Education Futures LLC
ISBN: 0615742092
Category : Education
Languages : en
Pages : 273

Get Book Here

Book Description
Knowmads are nomadic knowledge workers –creative, imaginative, and innovative people who can work with almost anybody, anytime, and anywhere. The jobs associated with 21st century knowledge and innovation workers have become much less specific concerning task and place, but require more value-generative applications of what they know. The office as we know it is gone. Schools and other learning spaces will follow next. This book explores the future of learning, work and how we relate with each other in a world where we are now asked to design our own futures. Key topics covered include: reframing learning and human development; required skills and competencies; rethinking schooling; flattening organizations; co-creating learning; and new value creation in organizations. In this volume, nine authors from three continents, ranging from academics to business leaders, share their visions for the future of learning and work. Educational and organizational implications are uncovered, experiences are shared, and the contributors explore what it’s going to take for individuals, organizations, and nations to succeed in Knowmad Society.

High-Tech Industries, Employment and Global Competitiveness

High-Tech Industries, Employment and Global Competitiveness PDF Author: S.R. Hashim
Publisher: Taylor & Francis
ISBN: 1000087476
Category : Business & Economics
Languages : en
Pages : 280

Get Book Here

Book Description
The process of development in recent times has been characteristically marked by the expanding reach of multinational enterprises, flows of foreign direct investment, unprecedented growth of information and communication technologies (ICT) and knowledge-based industries, and infusion of ICT across the entire spectrum of industries and activities. High-tech knowledge-based industries like information technology, biotechnology, pharmaceuticals and so on have played an important role in the transition of Chinese and Indian economies—the two largest and fastest growing economies. This inter-disciplinary book offers an in-depth understanding of the behaviour of firms in these industries, analysing the strategies they adopt in a globally competitive environment, the role they have played in ushering in the growth revolution in China and India, and the contribution they have made to the nature and growth of employment. This study also dwells upon the emerging nature of scientific and technological developments like nanotechnology, novel materials, spintronics and quantum computers, with the conclusion that in the future, knowledge and technology are going to be the real sources of wealth for nations.

Competitiveness and Private Sector Development Sector Specific Sources of Competitiveness in the Western Balkans Recommendation for a Regional Investment Strategy

Competitiveness and Private Sector Development Sector Specific Sources of Competitiveness in the Western Balkans Recommendation for a Regional Investment Strategy PDF Author: OECD
Publisher: OECD Publishing
ISBN: 926405569X
Category :
Languages : en
Pages : 221

Get Book Here

Book Description
This report examines the apparel, automotive components and business process/technology outsourcing sectors in the western Balkans, focusing on competitiveness factors and including policy recommendations.

Global Information Technology Report 2008-2009

Global Information Technology Report 2008-2009 PDF Author: Soumitra Dutta
Publisher: World Economic Forum
ISBN: 9295044193
Category :
Languages : en
Pages : 407

Get Book Here

Book Description


The Report: Morocco 2015

The Report: Morocco 2015 PDF Author: Oxford Business Group
Publisher: Oxford Business Group
ISBN: 1910068381
Category :
Languages : en
Pages : 299

Get Book Here

Book Description
Morocco’s economy is well diversified, particularly relative to many countries in the MENA region. Tourism is a substantial contributor, generating nearly $6bn (€5.4bn) in annual revenues, as is the agricultural sector, which can be susceptible to variations in rainfall. Manufacturing industries include textiles, automotive and aeronautics, while recent years have seen the expansion of the ICT sector, particularly outsourcing. Investment in ports, transport and industrial infrastructure, and the establishment of a free trade zone, have boosted competitiveness and left the kingdom well-positioned to act a transport hub and business broker across many African markets.