Social Security Administration: Better Planning Needed to Improve Service Delivery

Social Security Administration: Better Planning Needed to Improve Service Delivery PDF Author: Barbara D. Bovbjerg
Publisher: DIANE Publishing
ISBN: 1437932266
Category : Political Science
Languages : en
Pages : 17

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Book Description
Millions of people rely on the services of Social Security Admin. (SSA) field offices. In FY 2009, SSA¿s approx. 1,300 field offices provided service to a record 45.1 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, request replacement benefit checks, and a host of other services. Over the last several years, growing workloads have challenged field offices¿ ability to manage work while continuing to deliver quality customer service. This testimony discusses a Jan. 2009 report on SSA field office service delivery challenges, specifically: (1) the state of SSA field office operations; and (2) the status of SSA¿s efforts to develop a plan to address future service delivery challenges.

Social Security Administration: Better Planning Needed to Improve Service Delivery

Social Security Administration: Better Planning Needed to Improve Service Delivery PDF Author: Barbara D. Bovbjerg
Publisher: DIANE Publishing
ISBN: 1437932266
Category : Political Science
Languages : en
Pages : 17

Get Book Here

Book Description
Millions of people rely on the services of Social Security Admin. (SSA) field offices. In FY 2009, SSA¿s approx. 1,300 field offices provided service to a record 45.1 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, request replacement benefit checks, and a host of other services. Over the last several years, growing workloads have challenged field offices¿ ability to manage work while continuing to deliver quality customer service. This testimony discusses a Jan. 2009 report on SSA field office service delivery challenges, specifically: (1) the state of SSA field office operations; and (2) the status of SSA¿s efforts to develop a plan to address future service delivery challenges.

How the Social Security Administration Can Improve Its Service to the Public

How the Social Security Administration Can Improve Its Service to the Public PDF Author: United States. Social Security Advisory Board
Publisher:
ISBN:
Category : Social security
Languages : en
Pages : 94

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Staffing Reductions, Service Delivery, and Management of the Social Security Administration

Staffing Reductions, Service Delivery, and Management of the Social Security Administration PDF Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Social security
Languages : en
Pages : 328

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Better Management and More Resources Needed to Strengthen Federal Efforts to Improve Pregnancy Outcome

Better Management and More Resources Needed to Strengthen Federal Efforts to Improve Pregnancy Outcome PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Birth control
Languages : en
Pages : 236

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Social Security Administration

Social Security Administration PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 260

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Social Security

Social Security PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 88

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The Social Security Administration's decentralized computer strategy issues and options.

The Social Security Administration's decentralized computer strategy issues and options. PDF Author:
Publisher: DIANE Publishing
ISBN: 1428920676
Category :
Languages : en
Pages : 89

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Social Security's Readiness for the Impending Wave of Baby Boomer Beneficiaries

Social Security's Readiness for the Impending Wave of Baby Boomer Beneficiaries PDF Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 108

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Social Security Administration Service Delivery Budget Plan

Social Security Administration Service Delivery Budget Plan PDF Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 112

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Major management challenges and program risks Social Security Administration.

Major management challenges and program risks Social Security Administration. PDF Author:
Publisher: DIANE Publishing
ISBN: 1428942181
Category :
Languages : en
Pages : 38

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