Author: Julia Kotlarsky
Publisher: Springer
ISBN: 3319470094
Category : Business & Economics
Languages : en
Pages : 218
Book Description
This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Isère, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.
Shared Services and Outsourcing: A Contemporary Outlook
International Management in Service Firms
Author: Dirk Klimkeit
Publisher: Springer Nature
ISBN: 3031503457
Category : International business enterprises
Languages : en
Pages : 717
Book Description
Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms' internationalization and international management. Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility. The book is intended for students preparing for international careers in the service sector. Each chapter includes case studies, illustrations, highlighted definitions, a chapter summary and exercises
Publisher: Springer Nature
ISBN: 3031503457
Category : International business enterprises
Languages : en
Pages : 717
Book Description
Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms' internationalization and international management. Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility. The book is intended for students preparing for international careers in the service sector. Each chapter includes case studies, illustrations, highlighted definitions, a chapter summary and exercises
Smart and Agile Cybersecurity for IoT and IIoT Environments
Author: Al-Haija, Qasem Abu
Publisher: IGI Global
ISBN:
Category : Computers
Languages : en
Pages : 416
Book Description
The world we live in today is highly interconnected and has seen a significant rise in the use of the Internet of Things (IoT) and Industrial Internet of Things (IIoT). This digital transformation, while beneficial, has also created new cybersecurity challenges. Cyber threats are becoming more sophisticated and frequent, and individuals and organizations alike must adopt intelligent and agile cybersecurity solutions to safeguard their digital assets. Smart and Agile Cybersecurity for IoT and IIoT Environments addresses this pressing challenge by providing a comprehensive guide to securing IoT and IIoT environments. The book offers insights into the latest cybersecurity strategies and technologies, from intelligent threat detection to agile security approaches. By delving into data privacy, network security, and incident response, readers can gain the knowledge and skills to fortify their cybersecurity posture and mitigate risks effectively.
Publisher: IGI Global
ISBN:
Category : Computers
Languages : en
Pages : 416
Book Description
The world we live in today is highly interconnected and has seen a significant rise in the use of the Internet of Things (IoT) and Industrial Internet of Things (IIoT). This digital transformation, while beneficial, has also created new cybersecurity challenges. Cyber threats are becoming more sophisticated and frequent, and individuals and organizations alike must adopt intelligent and agile cybersecurity solutions to safeguard their digital assets. Smart and Agile Cybersecurity for IoT and IIoT Environments addresses this pressing challenge by providing a comprehensive guide to securing IoT and IIoT environments. The book offers insights into the latest cybersecurity strategies and technologies, from intelligent threat detection to agile security approaches. By delving into data privacy, network security, and incident response, readers can gain the knowledge and skills to fortify their cybersecurity posture and mitigate risks effectively.
Managing Information Technology Outsourcing
Author: Erik Beulen
Publisher: Routledge
ISBN: 1000469727
Category : Business & Economics
Languages : en
Pages : 252
Book Description
For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Publisher: Routledge
ISBN: 1000469727
Category : Business & Economics
Languages : en
Pages : 252
Book Description
For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Contemporary Issues in Global Business
Author: Dr. B. Sowmya Satish
Publisher: Archers & Elevators Publishing House
ISBN: 9383241004
Category : Antiques & Collectibles
Languages : en
Pages :
Book Description
Publisher: Archers & Elevators Publishing House
ISBN: 9383241004
Category : Antiques & Collectibles
Languages : en
Pages :
Book Description
Shared Services in Finance and Accounting
Author: Tom Olavi Bangemann
Publisher: Routledge
ISBN: 1351900528
Category : Business & Economics
Languages : en
Pages : 264
Book Description
Most large companies worldwide today have some kind of shared services concept in place. Over half of the medium and large companies are currently engaged in some kind of shared service project activity. The investment in shared services is always calculated in millions. In other words, the costs of getting it right (or getting it wrong) can be huge. Tom Bangemann's book is a concise blueprint for identifying, assessing, designing, implementing and improving the process for shared services in the finance and accounting function. The author focuses on critical success factors, the people issues involved, and learning from other people's big mistakes. The book includes a variety of real life examples and real benchmarking data, performance metrics and best practices. The section on implementation is based on a proven five-phase methodology and explains the steps and activities involved as well as showing examples of the deliverables and the results you can expect. Any CEO, MD, CFO, Finance Director and senior finance people will find this book a 'must-have' guide to the process before they start and an excellent benchmark against which to measure the performance of any existing shared service operation.
Publisher: Routledge
ISBN: 1351900528
Category : Business & Economics
Languages : en
Pages : 264
Book Description
Most large companies worldwide today have some kind of shared services concept in place. Over half of the medium and large companies are currently engaged in some kind of shared service project activity. The investment in shared services is always calculated in millions. In other words, the costs of getting it right (or getting it wrong) can be huge. Tom Bangemann's book is a concise blueprint for identifying, assessing, designing, implementing and improving the process for shared services in the finance and accounting function. The author focuses on critical success factors, the people issues involved, and learning from other people's big mistakes. The book includes a variety of real life examples and real benchmarking data, performance metrics and best practices. The section on implementation is based on a proven five-phase methodology and explains the steps and activities involved as well as showing examples of the deliverables and the results you can expect. Any CEO, MD, CFO, Finance Director and senior finance people will find this book a 'must-have' guide to the process before they start and an excellent benchmark against which to measure the performance of any existing shared service operation.
The Handbook of Global Outsourcing and Offshoring
Author: Ilan Oshri
Publisher: Springer Nature
ISBN: 3031120345
Category : Business & Economics
Languages : en
Pages : 315
Book Description
Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.
Publisher: Springer Nature
ISBN: 3031120345
Category : Business & Economics
Languages : en
Pages : 315
Book Description
Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.
Recession at Work
Author: Bill Roche
Publisher: Routledge
ISBN: 1135055548
Category : Business & Economics
Languages : en
Pages : 251
Book Description
How has the recession affected the conduct of human resource management? How have HR departments and managers fared? Have leading firms taken measures to sustain and revive their businesses through innovative HR measures? How have union representation and influence been affected? Is the recession reshaping work and employment practices? These are among the questions answered in Recession at Work, the first systematic study in Europe to deal with the effects of the economic crisis on people at work. Drawing on survey data for Ireland provided by nearly 500 managers responsible for human resources, on focus groups of HR managers and trade union officials, and on detailed case studies of six major firms, the book provides an unrivalled picture of the effects of the current recession on how people are managed and how they are represented by trade unions. Examining the effects of the Irish recession on work and employment in the context of international experience and commentary, this book provides detailed information and analysis on the ways in which firms have sought to handle the challenges that have arisen since the severe reverse in Ireland’s economic fortunes in 2008.
Publisher: Routledge
ISBN: 1135055548
Category : Business & Economics
Languages : en
Pages : 251
Book Description
How has the recession affected the conduct of human resource management? How have HR departments and managers fared? Have leading firms taken measures to sustain and revive their businesses through innovative HR measures? How have union representation and influence been affected? Is the recession reshaping work and employment practices? These are among the questions answered in Recession at Work, the first systematic study in Europe to deal with the effects of the economic crisis on people at work. Drawing on survey data for Ireland provided by nearly 500 managers responsible for human resources, on focus groups of HR managers and trade union officials, and on detailed case studies of six major firms, the book provides an unrivalled picture of the effects of the current recession on how people are managed and how they are represented by trade unions. Examining the effects of the Irish recession on work and employment in the context of international experience and commentary, this book provides detailed information and analysis on the ways in which firms have sought to handle the challenges that have arisen since the severe reverse in Ireland’s economic fortunes in 2008.
Essentials of Shared Services
Author: Bryan Bergeron
Publisher: John Wiley & Sons
ISBN: 0471445444
Category : Business & Economics
Languages : en
Pages : 274
Book Description
What works, why it works, and how to evaluate a shared services program Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.
Publisher: John Wiley & Sons
ISBN: 0471445444
Category : Business & Economics
Languages : en
Pages : 274
Book Description
What works, why it works, and how to evaluate a shared services program Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.
Information Technology Outsourcing
Author: Suzanne Rivard
Publisher: Routledge
ISBN: 1317467922
Category : Business & Economics
Languages : en
Pages : 425
Book Description
This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.
Publisher: Routledge
ISBN: 1317467922
Category : Business & Economics
Languages : en
Pages : 425
Book Description
This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.