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Author: Bernd Stauss
Publisher: Springer Science & Business Media
ISBN: 3540744894
Category : Business & Economics
Languages : en
Pages : 169
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Book Description
In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.
Author: Bernd Stauss
Publisher: Springer Science & Business Media
ISBN: 3540744894
Category : Business & Economics
Languages : en
Pages : 169
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Book Description
In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.
Author: Mehdi Snene
Publisher: Springer
ISBN: 364228227X
Category : Business & Economics
Languages : en
Pages : 381
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Book Description
This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) which was held in Geneva, Switzerland, in February 2012. At the conference, researchers from all over the world presented innovative ideas, research, and applications in the design, management, and evaluation of services. This year, the main theme was the interdisciplinary aspect of services. The 22 full papers accepted for IESS were selected from 46 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management as well as the application of services in information technology, business, e-learning and public administration.
Author: Stefano Za
Publisher: Springer
ISBN: 3319569252
Category : Computers
Languages : en
Pages : 444
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Book Description
This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.
Author: João Falcão e Cunha
Publisher: Springer
ISBN: 3642363563
Category : Business & Economics
Languages : en
Pages : 353
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Book Description
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.
Author: Jean-Henry Morin
Publisher: Springer
ISBN: 3642143199
Category : Business & Economics
Languages : en
Pages : 311
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Book Description
The discipline of Services Science, introduced by IBM in 2002, has emerged and matured in a true transdisciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cog- tive sciences, law, ethics, economics etc. to address the theoretical and practical - pects of the challenging services industry and its economy. Services Science leverages methods, results and knowledge stemming from these disciplines towards the development of its own concepts, methods, techniques and approaches thus creating the basis for true trans-disciplinary gatherings and the p- duction of transdisciplinary results. Services Science is building a concrete framework for transdisciplinary purposes. IESS1. 0 – the First International Conference on Exploring Services Science – was the first international conference held in Europe in this domain. The conference took place during February 17–19, 2010 in Geneva, Switzerland. The goal of the conf- ence was to build upon the growing community to further study and understand this emerging discipline. Academics, researchers and practitioners of all disciplines were invited to contribute their results and approaches to Services Science in a tra- disciplinary setting. In order to achieve the best possible mix of disciplines and their representation, the conference call for papers was structured around transdisciplinary service research topics including service innovation, service exploration, service - sign, service engineering, and service sustainability, and around more disciplinary oriented service contexts such as: sectors and services, IT and services, foundations of services science, and governance and management.
Author: Henriqueta Nóvoa
Publisher: Springer
ISBN: 3319149806
Category : Business & Economics
Languages : en
Pages : 364
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Book Description
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Author: Theodor Borangiu
Publisher: Springer
ISBN: 3319326899
Category : Computers
Languages : en
Pages : 761
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Book Description
This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
Author: Ivan Ivanov
Publisher: Springer
ISBN: 3319045199
Category : Computers
Languages : en
Pages : 275
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Book Description
This book constitutes the thoroughly refereed proceedings of the Second International Conference on Cloud Computing and Services Science, CLOSER 2012, held in Porto, Portugal, in April 2012. The 15 papers were selected from 145 submissions and are presented together with one invited paper. The papers cover the following topics: cloud computing fundamentals, services science foundation for cloud computing, cloud computing platforms and applications, and cloud computing enabling technology.
Author: Markus Helfert
Publisher: Springer
ISBN: 3319625942
Category : Computers
Languages : en
Pages : 394
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Book Description
This book constitutes extended, revised and selected papers from the 6th International Conference on Cloud Computing and Services Science, CLOSER 2016, held in Rome, Italy, in April 2016. The 16 papers presented in this volume were carefully reviewed and selected from a total of 123 submissions. The volume also contains two invited papers. CLOSER 2016 focused on the emerging area of cloud computing, inspired by recent advances related to infrastructures, operations, and service availability through global networks. It also studied the influence of service science in this area.
Author: Víctor Méndez Muñoz
Publisher: Springer
ISBN: 3030291936
Category : Computers
Languages : en
Pages : 244
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Book Description
This book constitutes extended, revised and selected papers from the 8th International Conference on Cloud Computing and Services Science, CLOSER 2018, held in Funchal, Portugal in March 2018. The 11 papers presented in this volume were carefully reviewed and selected from a total of 94 submissions. CLOSER 2018 is focused on the emerging area of Cloud Computing, inspired by some latest advances that concern the infrastructure, operations and available services throughout the global network.
