Serviceology for Designing the Future

Serviceology for Designing the Future PDF Author: Takashi Maeno
Publisher: Springer
ISBN: 4431558616
Category : Technology & Engineering
Languages : en
Pages : 589

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Book Description
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.

Serviceology for Designing the Future

Serviceology for Designing the Future PDF Author: Takashi Maeno
Publisher: Springer
ISBN: 4431558616
Category : Technology & Engineering
Languages : en
Pages : 589

Get Book Here

Book Description
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.

Human-Centered Services Computing for Smart Cities

Human-Centered Services Computing for Smart Cities PDF Author: Yohei Murakami
Publisher: Springer Nature
ISBN: 981970779X
Category :
Languages : en
Pages : 311

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Book Description


Massively Multi-Agent Systems II

Massively Multi-Agent Systems II PDF Author: Donghui Lin
Publisher: Springer
ISBN: 3030209377
Category : Computers
Languages : en
Pages : 168

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Book Description
This book contains revised selected and invited papers presented at the International Workshop on Massively Multi-Agent Systems, MMAS 2018, held in Stockholm, Sweden, in July 2018. The 7 revised full papers presented were carefully reviewed and selected for inclusion in this volume. Also included are 3 post-workshop papers. The papers discuss enabling technologies, new architectures, promising applications, and challenges of massively multi-agent systems in the era of IoT. They are organized in the following topical sections: multi-agent systems and Internet of Things; architectures for massively multi-agent systems; and applications of massively multi-agent systems.

Serviceology for Services

Serviceology for Services PDF Author: Takeshi Takenaka
Publisher: Springer Nature
ISBN: 9811531188
Category : Computers
Languages : en
Pages : 313

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Book Description
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020. The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.

Servitization Strategy and Managerial Control

Servitization Strategy and Managerial Control PDF Author: Anna Pistoni
Publisher: Emerald Group Publishing
ISBN: 1787148467
Category : Business & Economics
Languages : en
Pages : 329

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Book Description
This book intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on the design of managerial control systems. The book can represent a useful tool for companies interested developing successful servitization strategies.

Serviceology for Smart Service System

Serviceology for Smart Service System PDF Author: Yuriko Sawatani
Publisher: Springer
ISBN: 4431560742
Category : Technology & Engineering
Languages : en
Pages : 388

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Book Description
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.

Serviceology for Services

Serviceology for Services PDF Author: Masaaki Mochimaru
Publisher: Springer
ISBN: 4431548165
Category : Technology & Engineering
Languages : en
Pages : 356

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Book Description
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.

Service Engineering for Gastronomic Sciences

Service Engineering for Gastronomic Sciences PDF Author: Takeshi Shimmura
Publisher: Springer Nature
ISBN: 9811553211
Category : Business & Economics
Languages : en
Pages : 187

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Book Description
This pioneering book on food study pursues an interdisciplinary approach to service science and the service engineering field. Further, it highlights a range of experiments conducted at actual business sites to verify the effectiveness of the proposed methodologies and theories. In modern society, food study has become more complex, as it involves multiple fields of science. For instance, a long-lived society entails a number of problems for human beings. A balanced intake of nutrients is important for a healthy life, but in many cases, healthy food is not the most enjoyable. As such, it is important for the food industry to provide foods that are both tasty and wholesome, based on the sciences of gastronomy and nutrition. Conventional food study proceeds along the lines of a specific field such as nutrition, agriculture, or gastronomy, though it should be conducted in an interdisciplinary manner. This book covers multifaceted research on food study to respond to today’s societal demands, based mainly on the natural and social sciences. It addresses a wide range of topics, including: food production management using mathematical modeling, operations research, and production engineering; evaluation of food products based on big data analysis; psychological experiments and ethnography; food products based on consumer behavior; organoleptic assessment and health improvement; design of physical dining environments using virtual reality, pedestrian debt recognition (human indoor position measuring), and observation of behavior. Reporting on and assessing many studies conducted at actual business locations, the book offers a unique and highly practical resource.

Serviceology for Services

Serviceology for Services PDF Author: Yoshinori Hara
Publisher: Springer
ISBN: 3319612409
Category : Computers
Languages : en
Pages : 245

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Book Description
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.

[ ] With Design: Reinventing Design Modes

[ ] With Design: Reinventing Design Modes PDF Author: Gerhard Bruyns
Publisher: Springer Nature
ISBN: 9811944725
Category : Architecture
Languages : en
Pages : 3580

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Book Description
This collection stems from the International Association of Societies of Design Research (IASDR) congress in 2021, promoting the research of design in its many fields of application. Today's design finds itself at a critical moment where the conventional ‘modes’ of doing, thinking and application are increasingly challenged by the troubled ideology of globalisation, climate change, migration patterns and the rapid restructuring of locally driven manufacturing sectors. The volume presents a selection of papers on state-of-the-art design research work. As rapid technological development has been pushing and breaking new ground in society, the broad field of design is facing many unprecedented changes. In combination with the environmental, cultural, technological, and, crucially, pandemic transitions, design at large is called to fundamentally alter its modes of practice. Beyond the conventional models of conducting research, or developing solutions to ‘wicked’ problems, the recoupling of design with different modes should be seen as an expression to embrace other capacities of thinking, criticisms and productions. This selection of proceedings papers delivers the latest insights into design from a multitude of perspectives, as reflected in the eight thematic modes of the congress ; i.e., [social] , [making] , [business] , [critical], [historical/projective], [impact], [pandemic], and [alternative] with design modes. The book benefits design researchers from both academia and industry who are interested in the latest design research results, as well as in innovative design research methods. In presenting an interesting corpus of design case studies as well as studies of design impact, this comprehensive collection is of relevance to design theorists and students, as well as scholars in related fields seeking to understand how design plays a critical role in their respective domains.