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Author: Marc Silvester
Publisher: Pearson UK
ISBN: 0273747266
Category : Business & Economics
Languages : en
Pages : 189
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Book Description
Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.
Author: Marc Silvester
Publisher: Pearson UK
ISBN: 0273747266
Category : Business & Economics
Languages : en
Pages : 189
Get Book Here
Book Description
Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.
Author: Gill Bailey
Publisher: Jessica Kingsley Publishers
ISBN: 0857009753
Category : Medical
Languages : en
Pages : 146
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Book Description
Dispelling the myths about how personalisation works for people with dementia living in care homes, this book demonstrates how to introduce Individual Service Funds (ISFs), what works and what doesn't, and how to deal with difficulties and setbacks. Individual Service Funds are one way that people living with dementia can have a personal budget. The authors explain how they went about introducing the principles of ISFs to people living with dementia in a large care home in Stockport, without using any additional funding. They describe the person-centred practices used and the involvement of the council, commissioners, staff and families. Through clear and detailed stories and examples, they demonstrate the dramatic approach to quality of life for people with dementia the approach can deliver. There is a strong emphasis on managerial and organisational issues, including getting staff 'on board', providing adequate support, budgeting, building effective partnerships and implementing change. Providing helpful insights and examples for good practice, this book is essential reading for all those involved in providing personalised care for people with dementia living in care homes, including care staff, care home managers, local authority commissioners, service providers and policy makers.
Author: Doug Wellman
Publisher: Venture Publishing (PA)
ISBN: 9781892132826
Category : Parks
Languages : en
Pages : 0
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Book Description
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance
Publisher:
ISBN:
Category : Military pensions
Languages : en
Pages : 120
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Book Description
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance
Publisher:
ISBN:
Category : Disabled veterans
Languages : en
Pages : 100
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Book Description
Author: United States. Welfare Administration
Publisher:
ISBN:
Category :
Languages : en
Pages : 56
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Book Description
Author: United States Price Administration Office. Region VIII
Publisher:
ISBN:
Category :
Languages : en
Pages : 28
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Book Description
Author: Melissa Ford
Publisher:
ISBN: 9781600250767
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
Are you ready to turn Pro? Living Service tells the story of Melissa Ford's rise from struggling coach to thriving professional. Raw, honest and full of humor, Living Service details Melissa's insecurities and stumbles along the way, as well as the powerful insights and actions that transformed her practice-and her life. (Fully illustrated.)
Author: Daniel Leader
Publisher: Penguin
ISBN: 0735213836
Category : Cooking
Languages : en
Pages : 370
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Book Description
2020 James Beard Award Winner The major new cookbook by the pioneer from Bread Alone, who revolutionized American artisan bread baking, with 60 recipes inspired by bakers around the world. At twenty-two, Daniel Leader stumbled across the intoxicating perfume of bread baking in the back room of a Parisian boulangerie, and he has loved and devoted himself to making quality bread ever since. He went on to create Bread Alone, the now-iconic bakery that has become one of the most beloved artisan bread companies in the country. Today, professional bakers and bread enthusiasts from all over the world flock to Bread Alone's headquarters in the Catskills to learn Dan's signature techniques and baking philosophy. But though Leader is a towering figure in bread baking, he still considers himself a student of the craft, and his curiosity is boundless. In this groundbreaking book, he offers a comprehensive picture of bread baking today for the enthusiastic home baker. With inspiration from a community of millers, farmers, bakers, and scientists, Living Bread provides a fascinating look into the way artisan bread baking has evolved and continues to change--from wheat farming practices and advances in milling, to sourdough starters and the mechanics of mixing dough. Influenced by art and science in equal measure, Leader presents exciting twists on classics such as Curry Tomato Ciabatta, Vegan Brioche, and Chocolate Sourdough Babka, as well as traditional recipes. Sprinkled with anecdotes and evocative photos from Leader's own travels and encounters with artisans who have influenced him, Living Bread is a love letter, and a cutting-edge guide, to the practice of making "good bread."
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 880
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Book Description
