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Author: Erin Preston Gee
Publisher:
ISBN: 9781567932171
Category : Health facilities
Languages : en
Pages : 0
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Author: Erin Preston Gee
Publisher:
ISBN: 9781567932171
Category : Health facilities
Languages : en
Pages : 0
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Book Description
Author: Johnny Ch Lok
Publisher:
ISBN:
Category :
Languages : en
Pages : 72
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Book Description
⦁Changing traditional medial service to innovative medical service front line service methodWhile traditional general hospitals are unlikely to disappear anytime soon, a new approach-a commitment to clinical service lines as an organizing paradigm, much as many corporations organize themselves by business unit-is becoming a necessity for many such organizations. Specializing in a few service lines allows hospitals to build a critical mass of patients in select areas and to enjoy economies of skill and scale. In some doctor and nurse past service experience, hospitals that make the leap to a service-line orientation become more productive, improve their quality of care, recruit physicians more effectively, and build market share. By developing a focused service-line strategy, hospitals can also limit their investment in nonpriority areas, with savings to be found in areas ranging from marketing to new technologies. Some hospitals may even choose to take facilities off-line if they are unlikely to reach minimum effective scale in any individual service or combination of service areas. The transition to service lines is about much more than introducing a new vocabulary or high-level concepts into business planning and strategy. Full implementation of a service-line approach requires real changes in organizational structure, incentive plans, physician relationships, and business development, as well as in many support functions, including IT and human resources. To make wise decisions about which service lines to emphasize, hospitals must have a deep understanding of their own economics and competitive environments. Furthermore, running a hospital with a service-line orientation requires new approaches for recruiting the clinical staff, for aligning its interests with those of the hospital, and for measuring success. Hospitals that succeed-whether or not they are nonprofit institutions-can reap tremendous quality, cost, and service benefits and avoid turning themselves into specialty hospitals, closing their emergency rooms, or lowering the level of care they offer their communities. They will become far more effective competitors as well. Three portraits few medical service organizations have captured the full potential of a service-line transformation. Issues complicating the transition include: the effort required to reorient a hospital's structures and systems, the leadership commitment needed to shepherd the change process, the difficulty of assembling the high-quality data needed to support good decision making, and the risk aversion of many staff members and physicians. Patience is also necessary-many changes won't yield results for months or even years.
Author: Ching John Kwok
Publisher: Open Dissertation Press
ISBN: 9781361299166
Category :
Languages : en
Pages :
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This dissertation, "A Systematic Review of the Impact of Service Line Management on Quality and Efficiency" by Ching, John, Kwok, 郭靖, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: BACKGROUND: The healthcare landscape is changing at a pace that traditional management structures are ill equipped to handle. In response to demands for accountability and greater value, service line management (SLM), a popularized concept in the 1980s, has recently gained renewed attention as an organizational tool for improving hospital-physician relationships, coordinating care, and aligning organizational goals, resources, and strategies. OBJECTIVES: The aim is to systematically review the literature on SLM to evaluate its effects on quality and efficiency in healthcare organizations and to identify factors that may affect success. After evaluating its impact and the potential factors affecting success, this paper will explore SLM's generalizability and applicability in Hong Kong's public healthcare system. METHODS: Using key words, a systematic search of EBSCO, Medline (OvidSP), ProQuest, and PubMed databases was conducted. The reference lists of the literature were further examined to find more articles. The extracted data was evaluated for strengths, weaknesses, opportunities, and threats (SWOT analysis). This analysis was used to identify and explain the organizational and environmental factors influencing SLM. RESULTS: The initial search yielded 1049 citations. After applying exclusion criteria and reviewing reference lists, 17 articles were identified. The review found that a variety of management structures could be use to achieve organizational objectives. Since each healthcare organization is unique, the structure must be tailored to its internal and external context. Success depends on multiple factors. The internal positive factors or strengths of SLM include enhanced care coordination, communication among staff, multidisciplinary collaboration, leadership, cost finding and planning, integration of information, and greater resource allocation to SLs. The internal negative factors or weaknesses include resistance to organizational change, lack of buy-in among key constituents, lack of internal readiness, inappropriate organizational structures, inadequate leadership skills, difficulties in identifying priority SL, disruptions due to the implementation process, and decreases in funding for non-prioritized areas. Positive external factors or opportunities include the potential for developing a market advantage, identifying improvement areas, enhancing patient safety, and improved public perception. Negative external factors or threats include funding cuts, alterations in reimbursement schemes, advancements in technology, and changes in market forces. CONCLUSION: Despite the hopeful results and discussions presented in the reviewed articles, there is a lack of strong evidence to support implementation and to identify factors affecting success. This is largely due to the variety of ways in which SLM have been implemented and tailored to the diverse organizational and environmental factors. Despite difficulties in comparing various SLs, hospitals and health systems that fully embrace service line management are finding success. Using the service line approach may create opportunities and confer benefits, but it may also disrupt the provision of care. Thus, physicians and managers must consider the positive and negative impacts and implications of SLM before moving forward. DOI: 10.5353/th_b4842367 Subjects: Hospitals -
Author: Mary Anne Lappin Graf
Publisher: Healthleaders Media, a Division of Blr
ISBN: 9781601467768
Category : Product management
Languages : en
Pages : 0
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Women's Health: Strategies for Superior Service Line Performance Mary Anne Lappin Graf Women's health services--getting beyond the delivery room Women's health services are no longer limited to obstetrics. Smart organizations are expanding women's health to encompass everything from cardiovascular care to orthopedics to wellness, taking advantage of the new emphasis on gender-based medicine. Given the rapidly changing dynamic of this service line, providers have the unique opportunity to capitalize on women's health or risk losing market share to their competitors. Women's Health: Strategies for Superior Service Line Performance offers the business guidance you need to transition women's health to a comprehensive service line that increases market share, improves clinical quality, drives down costs, and helps drive business to all other parts of the organization. Receive high-level guidance and case studies to help you: Develop a comprehensive women's health program beyond obstetrics Build loyalty with women, the No. 1 healthcare decision-makers, as well as their friends and extended families Create a road map for long-term success by using EHRs and telehealth to drive down costs, document results, and lead in quality Establish strong physician-hospital alignment, with or without employment Boost your overall bottom line with a thriving cross-departmental service line Take a look at the table of contents Introduction: The Air We Breathe The National Context The Organizational Context Chapter 1: Service Line: What and Why Why Do Service Lines Exist? Current State of Service Lines Are Service Lines Here to Stay? Chapter 2: Why a Women's Service Line? Unprecedented Growth The Return of the Babies Utilization The Family Healthcare Gatekeeper Potential for Philanthropy Chapter 3: What About a Men's Service Line? Historic Perspective Growing Interest? Chapter 4: Women's Healthcare Trends Shaping Strategy: Women's Health Trends The Age of the IDS, ACOs, and True Quality Service Line Planning and Direction Chapter 5: Laying the Foundation Visioning and Planning for Success The Business Plan Resource Allocation Budgeting for Kick-Off and Maintenance Dealing with Worship at the Three High Altars of Healthcare: Cardiology, Cancer and Orthopedics Chapter 6: Finance and Marketing Defining Service Line Value Service Line Finance: Beyond Department Analysis Downstream Revenue and Value What Women Want: Attracting the Female Consumer The Power of Market Research Leveraging Psychographics Chapter 7: Kicking Off Your Service Line Defining the Outcomes and Value Stay Focused Proactive Alignment Process Data, Listening, and Relationship: The Keys to Alignment Planning for Reality Physicians and The E Words (Engage and/or Employ) Chapter 8: Staying on Top Know Yourself Know Your Customers Know Your Market Respect the Change Process Who will benefit from this book? Healthcare leaders Service line directors CEOs CFOs COOs CIOs CMOs CNOs Business development executives Planning and business development heads Directors of public relations/marketing Healthcare marketing executives Healthcare consultants Physicians Board members Service line managers Department heads
Author: Jessica L. Turgon
Publisher: Healthleaders Media, a Division of Blr
ISBN: 9781601468666
Category : Cancer
Languages : en
Pages : 0
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Book Description
Oncology: Strategies for Superior Service Line Performance ECG Management Consultants, Inc.; Matthew R. Sturm; Jessica L. Turgon The evolution of the oncology payment model and pressure to provide more patient-centered care are leading many healthcare organizations to transform the oncology care model in their communities by offering more coordinated and comprehensive services that provide high quality for patients and high value to payers. Hospitals and health systems are developing service line structures that improve clinical and financial performance, encourage physician involvement, and create a distinct brand in the marketâ "ultimately gaining a competitive advantage. Gain realistic strategies and business guidance from oncology leaders to develop the structures and processes for oncology service line success, including how to: Navigate the challenges of oncology reimbursement Achieve clinical integration in the oncology care model Create aligned physician relationships Simplify strategic planning for oncology services Capitalize on clinical research opportunities Establish multidisciplinary teams and support services that improve quality and access to care Table of contents Chapter 1: Strategic Planning for Oncology Services Step 1: Understanding the Content of an Oncology Strategic Plan Step 2: Planning to Plan: How to Get From Here to There Step 3: Learning About the Organizationâ (TM)s Capabilities and the Market Step 4: Identifying What the Organization Wants to Accomplish Step 5: Making It Happen Chapter 2: Creating a Successful Oncology Service Line Introduction to Service Line Principles Key Elements for Service Line Success Implementation Issues The Future for Oncology Service Line Chapter 3: The Importance of Governance and Leadership Oncology Governance Structures Oncology Service Line Leadership Managing Performance Chapter 4: Creating Aligned Physician Relationships Affiliation Models Physician Alignment Planning Proces Chapter 5: Key Elements of a Successful Oncology Transaction Definition of the Transaction Goals Business Planning Development of the Organizational Structure Development of Key Terms Implementation Chapter 6: Navigating the Challenges of Oncology Reimbursement Keys to Oncology Reimbursement: Legislation, Drugs, Professional Fees Implications for Hospitals Other Reimbursement Trends Chapter 7: Clinical Integration and the Oncology Care Model Coordinating Cancer Care: The Importance of the Navigator Role New Approach to Treatment Planning: Multidisciplinary Care Complementary and Alternative Medicin Chapter 8: Academic Cancer Centers Clinical Departments and Implications for Academic Cancer Centers Governance Models in AMCs Call for AMC-Wide Financial Integration Chapter 9: Maximizing Clinical Research Operations Research Overview Best Practices in Research Program Planning Why Billing for Clinical Trials Is So Complex The Nuts and Bolts of Billing for Clinical Trials The Last Step: Audit Process and Performance
Author: MD, PhD, MSPH, FACP, David J. Ballard
Publisher: CRC Press
ISBN: 1466565381
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Winner of a 2014 Shingo Research and Professional Publication Award!Reaching America‘s true potential to deliver and receive exceptional health care will require not only an immense and concerted effort, but a fundamental change of perspective from medical providers, government officials, industry leaders, and patients alike. The Institute of
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655822660
Category :
Languages : en
Pages : 306
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Book Description
What types of data do your Service Lines indicators require? How would you define the culture at your organization, how susceptible is it to Service Lines changes? Do you monitor the effectiveness of your Service Lines activities? What Service Lines events should you attend? What are the success criteria that will indicate that Service Lines objectives have been met and the benefits delivered? This exclusive Service Lines self-assessment will make you the credible Service Lines domain authority by revealing just what you need to know to be fluent and ready for any Service Lines challenge. How do I reduce the effort in the Service Lines work to be done to get problems solved? How can I ensure that plans of action include every Service Lines task and that every Service Lines outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Lines costs are low? How can I deliver tailored Service Lines advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Lines essentials are covered, from every angle: the Service Lines self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Lines outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Lines practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Lines are maximized with professional results. Your purchase includes access details to the Service Lines self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Lines Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655534730
Category :
Languages : en
Pages : 284
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Book Description
How do you stay flexible and focused to recognize larger Service Lines Experience results? What new services of functionality will be implemented next with Service Lines Experience ? What would happen if Service Lines Experience weren't done? Consider your own Service Lines Experience project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far? Who is the main stakeholder, with ultimate responsibility for driving Service Lines Experience forward? This extraordinary Service Lines Experience self-assessment will make you the established Service Lines Experience domain leader by revealing just what you need to know to be fluent and ready for any Service Lines Experience challenge. How do I reduce the effort in the Service Lines Experience work to be done to get problems solved? How can I ensure that plans of action include every Service Lines Experience task and that every Service Lines Experience outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Lines Experience costs are low? How can I deliver tailored Service Lines Experience advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Lines Experience essentials are covered, from every angle: the Service Lines Experience self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Lines Experience outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Lines Experience practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Lines Experience are maximized with professional results. Your purchase includes access details to the Service Lines Experience self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Lines Experience Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Karen Corrigan
Publisher: Hcpro Incorporated
ISBN: 9781615690237
Category : MEDICAL
Languages : en
Pages : 141
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Book Description
This book guides healthcare executives through proven marketing strategies to grow their service lines. The Complete Guide to Service Line Marketing explores best practices for market research and competitive analysis, and for presenting an effective campaign to the public, including the promotion of vital service lines, oncology, cardiovascular, orthopedics, neurosciences, and women's health. The marketing methods presented throughout the book are designed to help readers: Gain a strategic edge by applying best practices to service line marketing; align service line initiatives with organizational strategic goals; maximize market research and competitive analysis to promote service line growth; adopt successful approaches from real-world campaigns, trends, and innovations; discover ways to promote vital service lines that are difficult to market.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655820574
Category :
Languages : en
Pages : 304
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Book Description
How do you accomplish your long range Service Line goals? How do you select, collect, align, and integrate Service Line data and information for tracking daily operations and overall organizational performance, including progress relative to strategic objectives and action plans? What is the Service Line Driver? Do you have a Service Line success story or case study ready to tell and share? What key stakeholder process output measure(s) does Service Line leverage and how? This easy Service Line self-assessment will make you the assured Service Line domain standout by revealing just what you need to know to be fluent and ready for any Service Line challenge. How do I reduce the effort in the Service Line work to be done to get problems solved? How can I ensure that plans of action include every Service Line task and that every Service Line outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Line costs are low? How can I deliver tailored Service Line advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Line essentials are covered, from every angle: the Service Line self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Line outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Line practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Line are maximized with professional results. Your purchase includes access details to the Service Line self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Line Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
