SIAM: Principles and Practices for Service Integration and Management PDF Download
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Author: Dave Armes
Publisher: Van Haren
ISBN: 9401805784
Category : Education
Languages : en
Pages : 225
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Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service.This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.
Author: Dave Armes
Publisher: Van Haren
ISBN: 9401805784
Category : Education
Languages : en
Pages : 225
Get Book
Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service.This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.
Author: David Clifford
Publisher: IT Governance Ltd
ISBN: 1849288526
Category : Computers
Languages : en
Pages : 62
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Book Description
In order for multi-sourcing to be successful, organisations must be capable of integrating their service providers into a single, cohesive unit. SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management explains: the merits of a multi-sourced approach to outsourcing service towersthe benefits of multi-sourcing contracts with service providers for specified towershow to align multi-sourced servicesthe challenges of using a multi-sourced modelhow to determine the IT operating model (with reference to the international standards ISO 38500, ISO 38501 and ISO 38502)the different types of service integration models (ISI, ESI and ETSI), and the benefits and challenges of eachaggregating service-level performancea multi-sourcing RFP approach, taking into account structural, operational and governance requirements. If you’re thinking of moving from a single-source to a multi-source outsourcing model, SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management provides the answers to all of your questions.
Author: Wang, John
Publisher: IGI Global
ISBN: 1466626801
Category : Business & Economics
Languages : en
Pages : 420
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Book Description
With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.
Author: Institute of Medicine (U.S.)
Publisher:
ISBN:
Category : Health surveys
Languages : en
Pages : 228
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Book Description
Author: The Open Group
Publisher: Van Haren
ISBN: 9087535031
Category : Education
Languages : en
Pages : 130
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Book Description
Software services are established as a programming concept, but their impact on the overall architecture of enterprise IT and business operations is not well-understood. This has led to problems in deploying SOA, and some disillusionment. The SOA Source Book adds to this a collection of reference material for SOA. It is an invaluable resource for enterprise architects working with SOA.The SOA Source Book will help enterprise architects to use SOA effectively. It explains: What SOA is How to evaluate SOA features in business terms How to model SOA How to use The Open Group Architecture Framework (TOGAF™) for SOA SOA governance This book explains how TOGAF can help to make an Enterprise Architecture. Enterprise Architecture is an approach that can help management to understand this growing complexity.
Author: Tim Mitchell
Publisher: Apress
ISBN: 1484200829
Category : Computers
Languages : en
Pages : 451
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Book Description
SQL Server Integration Services Design Patterns is newly-revised for SQL Server 2014, and is a book of recipes for SQL Server Integration Services (SSIS). Design patterns in the book help to solve common problems encountered when developing data integration solutions. The patterns and solution examples in the book increase your efficiency as an SSIS developer, because you do not have to design and code from scratch with each new problem you face. The book's team of expert authors take you through numerous design patterns that you'll soon be using every day, providing the thought process and technical details needed to support their solutions. SQL Server Integration Services Design Patterns goes beyond the surface of the immediate problems to be solved, delving into why particular problems should be solved in certain ways. You'll learn more about SSIS as a result, and you'll learn by practical example. Where appropriate, the book provides examples of alternative patterns and discusses when and where they should be used. Highlights of the book include sections on ETL Instrumentation, SSIS Frameworks, Business Intelligence Markup Language, and Dependency Services. Takes you through solutions to common data integration challenges Provides examples involving Business Intelligence Markup Language Teaches SSIS using practical examples
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783111
Category : Computers
Languages : en
Pages : 214
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Book Description
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!
Author: Yinong Chen
Publisher:
ISBN: 9781524958923
Category :
Languages : en
Pages :
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Book Description
Author: Ramanathan, Raja
Publisher: IGI Global
ISBN: 1466641940
Category : Computers
Languages : en
Pages : 411
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Book Description
While business functions such as manufacturing, operations, and marketing often utilize various software applications, they tend to operate without the ability to interact with each other and exchange data. This provides a challenge to gain an enterprise-wide view of a business and to assist real-time decision making. Service-Driven Approaches to Architecture and Enterprise Integration addresses the issues of integrating assorted software applications and systems by using a service driven approach. Supporting the dynamics of business needs, this book highlights the tools, techniques, and governance aspects of design, and implements cost-effective enterprise integration solutions. It is a valuable source of information for software architects, SOA practitioners, and software engineers as well as researchers and students in pursuit of extensible and agile software design.
Author: Binildas A. Christudas
Publisher: Packt Pub Limited
ISBN: 9781847194404
Category : Computers
Languages : en
Pages : 436
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Book Description
The book covers all concepts with examples that can be built, deployed, and run by readers using the Apache Ant tool in Apache ServiceMix, which is an open-source Enterprise Service Bus that combines the functionality of a Service Oriented Architecture (SOA) and an Event Driven Architecture (EDA). The aim of this book is to prepare an architect or developer for building integration solutions using ESB. To that end, this book takes a practical approach, emphasizing how to get things done in ServiceMix with code. When needed, it delves into the theoretical aspects of ESB, and such discussions are supplemented with working samples. The book, thus, distils some of the knowledge that has emerged over the last decade in the realm of Java Integration. This book is aimed at Java developers and integration architects who want to become proficient with the Java Business Integration (JBI) standard. Readers should have some experience with Java and have developed and deployed applications in the past, but need no previous knowledge of JBI. The book can also be useful to anyone who is struggling to understand ESB and how it differs from other architectures and to understand its position in SOA. This book primarily targets IT professionals in the field of SOA and Integration solutions a”in other words, intermediate to advanced users. You are likely to find the book useful if you fall into any of the following categories: A programmer, designer, or architect in Java who wants to learn and code in JBI or ESB. A programmer, designer, or architect who doesn't normally code in Java can still benefit from this book, since we 'assemble integration components' using XML with little to no Java code. An IT Manager or an Officer who knows well about SOA or SOI but want to see something in code (you can adorn your flashy presentations with some live code too).
